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Rogers Ignite Bundle Installation Questions

Hello , does Rogers really have to run in new cables in to our apartment from outside to setup an Ignite Bundle ? We been living here for years so are the old coaxial cables inside still good enough for the new Ignite program? Is it necessary for me ...

Ignite records/schedule

Good day, So I have 2 problems that have just started today.1) Playing a recorded show, any,  the audio stops for 8-12 seconds occasionaly. Maybe every 5 mins.2) Scheduled recordings only show out to 11/11. If I go into my ignite app or ignite web it...

Biollw by I'm a senior advisor
  • 765 Views
  • 4 replies
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Resolved! Ignite Voice Remote Stopped Recognizing Voice

A new Ignite TV user and all was fine.  XR15 Remote was paired with Samsung TV and voice commands working.   Then voice input stopped being recognized. It still shows as paired, and pressing the microphone button triggers the input tag on screen wait...

RobH3 by I've been here awhile
  • 2789 Views
  • 5 replies
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Resolved! Ignite TV light grey screen

We recently upgraded to ignite TV. We have been experiencing an issue where the channel we are watching stops working and the screen becomes a full light grey screen with no audio. If we leave it there for a long enough amount of time it will occasio...

alegacy by I plan to stick around
  • 2253 Views
  • 18 replies
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Resolved! Ignite service disconnecting every few minutes!!

Have the Ignite 1gig with tv and telephone since almost a year.  Suddenly 4 days ago, all my services started going down. The modem disconnects, TVs go black and then telephone goes down. The lights on the modem flash and essentially it reboots itsel...

ParisParis by I'm here a lot
  • 43449 Views
  • 78 replies
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Resolved! Last /back button stopped working

Relatively new ignite system, one month, all has been fine, but suddenly the last / back button on the remote is doing nothing. The remote top does blink green when I press it, but nothing happens on screen today. What steps shall I try?Thanks   *Add...

LJD2005 by I plan to stick around
  • 2620 Views
  • 6 replies
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Unable To Pair Remote - TV Manufacturer Code?

 unable to pain remote to my tv...says i need to look for tv manufactor code....says i should find it on rogers.com /ignite - remote-codes but i cant find that anywhere. any advice   

mcdube by I've been around
  • 550 Views
  • 1 replies
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IR Control with a XI6-T Ignite

Hi I have a new Ignite XI6-T box replacing a defective XI6-A and have been unable to get the new box to work with an IR repeater from my Control-4 automation system. The old box worked fine with IR. I've tried moving the IR repeater around the front ...

mvanner by I've been here awhile
  • 2074 Views
  • 5 replies
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Ignite app play button missing

I've been using the app to watch movies on demand on my ipad for several weeks. Suddenly the play button has disappeared and I no longer have the option to watch movies. I've restarted the ipad, and deleted and reuploaded the app. No help. I've notic...

Paramont Network?

What happened to Paramount Network except that Rogers says it is gone as of March 31. Why is it gone? Is it coming back as something else?     ***Edited Labels***

schmidtp by I plan to stick around
  • 13663 Views
  • 22 replies
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Autoplay on Crave?

Is there an autoplay option on Crave?   So it will go straight to the next episode without needing to use the remote?+   ***EDITED LABELS***

Ghulam2 by I've been around
  • 1417 Views
  • 1 replies
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Resolved! How to Rename Ignite Entertainment Boxes

I can rename all my connected devices except the Rogers TV box. I set up as 'Bedroom, Living Room, and Basement' but I want to be more specific in the naming as there are more than 1 WiFi device in these rooms. Do I rename on the TV itself during the...

Amazon Prime App Issues?

Anyone else have issues using the Prime video app?I find at least 50-75% of the time when I choose a show  and select it when a preview comes on and I select skip I quite often  Iose video to a black or frozen screen . Or I get a sound but no video a...

yyz64 by I plan to stick around
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  • 24 replies
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Xi6 HDMI to Component

Does anyone know of a HDMI to Component (Y Ps Pr L R) conversation box that will work with the Rogers Xi6 boxes to provide a high definition signal, as opposed to the Y LR (Video, Audio L R) RCA converter Rogers provided which changes Hi def to an ex...

Sports package cricket

I was interested in Willow cricket. It is on Rgoers 430, which is the Sports Package. When I checked channel 430 and the other channels in the package to see what matches were carried all I got was Sports Package but nothing about what was being broa...

oxcart by I've been here awhile
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  • 4 replies
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Resolved! Ignite TV Power Saver Settings

Hello, @wand612.   Thank you so much for sharing your problem and resolution with the Community. Keep authoring more solutions!   Cheers,RogersMoin

simplex icon

how do i get rid of simplex icon flashing every 10 seconds on the screen   **Labels Added**    

mike975 by I've been around
  • 268 Views
  • 1 replies
  • 0 likes