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Resolved! Help with XR15 programming

I've never any luck with anything from Rogers.. Just switched to Ignite and more problems.. yay me... Not that I expected anything different... I should mention that none of the 'auto' programming works and when it troubleshoots connection it spins f...

bigdee2015 by I Plan to Stick Around
  • 908 Views
  • 3 replies
  • 0 likes

Resolved! Disney+ App

hi everyone   Does anyone know if Rogers will have an App to view Disney+, the same way is have a Netflix App?       ***Edited Labels***

TRD2300GT by I've Been Around
  • 84579 Views
  • 58 replies
  • 6 likes

New Banner causing delays with 3rd Party Apps

I noticed when I go to Youtube, Neftlix, Prime, etc I get a banner on the screen that reads "You're entering a third party app".  This is really annoying because it freezes my screen for 30 seconds.  If I push one of the arrow buttons on the remote w...

jjjjy7 by I'm a Reliable Contributor
  • 6180 Views
  • 10 replies
  • 0 likes

Resolved! Toober app on ignite tv,

Just a quick question to those who may know more than me. Last week I received my regular email from Rogers discussing the latest things to watch. What caught my eye was the app they recently introduced called Toober, which interested me. I read the ...

Dire by I Plan to Stick Around
  • 906 Views
  • 2 replies
  • 0 likes

Resolved! Unable to Rewind a Scene on Live TV

Why can't I rewind a scene of a tv show on live tv? Blue Sky with Shaw does it and so does Bell Fibe.       ***Edited Labels***

Resolved! Sony Android TV restarts when Powered On using Ignite TV XR15 remote

Hi there, I have ignite TV for 4 months now and this issue only started 3 weeks ago. I have read a few threads and already tried many things; including turning the HDMI-CEC off from both TV box and TV- Ignite TV XR15 remote (HDMI-CEC function OFF)- S...

hyuga9 by I Plan to Stick Around
  • 5561 Views
  • 23 replies
  • 0 likes

Poor Ignite TV Box Wi-Fi Signal. Won't Band Steer to a Better Band

After Rogers installation my My Ignite TV Box was on the  5G band and it kept displaying  '"Poor Signal" message. I fixed that by manually putting it on the 2.4G network and it jumped to Excellent.  So even without pods the 2.4G is excellent.    I in...

Resolved! CNBC World rather than the US Feed?

I'm in Ottawa using Ignite... this morning I noticed that CNBC (channel 79) is broadcasting CNBC world rather than the US feed... Is this a permanent change or some type of issue this morning?   ***EDITED LABELS***

bcrownz by I've Been Here Awhile
  • 6716 Views
  • 60 replies
  • 2 likes

Resolved! Can Band Steering be Disabled if you are using WiFi Pods?

Just got new Rogers Ignite service and we had to put the gateway in the basement furnace room to access the Alarm system Phone Lines.   Result was weak signals at the TV and computers not just above the Gate way.   I fixed the TV signal by renaming t...

Rogers Ignite compatibility with TV makes

I just bought a Westinghouse TV.  TV works fine, but it won't work on Rogers Ignite --  no volume.  I've had a visit from technicians to my house. It was worse than the Laurel and Hardy show, they were so deeply incompetent and unprofessional there a...

cdeeble by I've Been Here Awhile
  • 6227 Views
  • 15 replies
  • 0 likes

Resolved! Skip Forward Reset

Worst remote ever!!!Used the (exit exit exit 0030) to change the skip fwd on the Page up button.Today it randomly reset back to the five minute jump. And now the above code doesn't work.Any new ideas?     ***Edited Labels***

Funchick76 by I've Been Here Awhile
  • 2645 Views
  • 4 replies
  • 0 likes

ignitetv.rogers.com no longer requires Adobe Flash!

I don't know if Rogers was planning to announce this in a Blog post but the subject line here says it all. Just click on https://ignitetv.rogers.com and sign in.  You can now watch Ignite TV on your computer and Adobe Flash Player is no longer requir...

-G- by Resident Expert
  • 2493 Views
  • 17 replies
  • 2 likes

Comcast now rolling out XB7 Gateway

Was looking at Comcast's web site and saw that they have started to roll out the CGM4331COM / XB7 to select markets.  Specs show that the modem has a maximum data throughput of 2.5 Gbps.  On the back, the XB7-T has 4 Gigabit Ethernet ports and 2 Tele...

-G- by Resident Expert
  • 8297 Views
  • 9 replies
  • 0 likes

Questions about PODS

I had PODS installed today and am not sure I understand how they work.  I was having issues with one of my TVs that was furthest away from the modem, but the tech placed the pod for that TV further away from the modem than where my TV and box are cur...

jjjjy7 by I'm a Reliable Contributor
  • 27370 Views
  • 55 replies
  • 0 likes

New Ignite TV Remote Control

I got my ignite tv back in November 2019. The ignite TV package definitely has more features than the previous Rogers TV with the old PVR. The ignite TV/internet is also much faster.   However, one major drawback is the inferior and cheap looking rem...

PG_AAA by I've Been Here Awhile
  • 15185 Views
  • 12 replies
  • 2 likes

Resolved! Pair Ignite Remote with Sony AV Equipment

Probably been asked before.. how to do you program the Ignite remote to control the TV through AV system. Presently have Ignite modem connected via HDMI to a Sony STR DG920  AV receiver. Sony TV connected via HDMI to Sony AV receiver. Rogers tech set...

bwcambg by I've Been Here Awhile
  • 10147 Views
  • 14 replies
  • 0 likes

Resolved! Unable to Login to Admin Settings on XB6

I am attempting to log in to my Arris XB6 via https://10.0.0.1. As instructed I tried Username:"admin" and Password:"password". Incorrect password for admin. I then tried Username:"admin" and the current  WiFi password as Password. Incorrect password...

Nathair by I've Been Around
  • 21024 Views
  • 34 replies
  • 0 likes

Resolved! Watching Ignite TV via browser on iPad

Hi Folks,   I've got an iPad currently running iOS 11 that I can't upgrade to 12 at the moment, and this means I cannot use the Ignite TV app.   When I access https://ignitetv.rogers.com in a browser on the iPad, it asks me to launch the app or to do...

mattt416 by I've Been Here Awhile
  • 2129 Views
  • 2 replies
  • 0 likes

LG Magic remote with Ignite box

Hi,   Wanted to know if there was a way to control the rogers ignite box with LG Magic remote. I was able to connect the netbox but just switched to ignite.   Here is the thread on the digital cable box   https://communityforums.rogers.com/t5/TV/How-...

bibz2 by I've Been Around
  • 5838 Views
  • 7 replies
  • 1 likes

Ignite Parental Controls

Especially since there was some recent updates, I thought I should do a little write up about the parental controls available on the Ingnite internet. Many parents worry about what their kids are doing online, how long they are, but are not always aw...

Gdkitty by Resident Expert
  • 9338 Views
  • 36 replies
  • 3 likes