Ignite TV™
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Forum Posts

Xi6 menu’s improper scaling?

Hello,I have a Rogers ignite box that is acting very strange. Video on all the channels looks great, however when entering any of the menus, including the guides most of the menu is completely off the screen and we can’t navigate the menus.I have tri...

Dkoz87 by I've Been Around
  • 411 Views
  • 1 replies
  • 0 likes

Resolved! Live TV Resumes After Watching a Recording

Hello,   We've recently switched to IgniteTV and are still getting used to it after several years with Fibe.  Things have gone well so far, no major technical issues or anything and we like some of the features that Ignite offers compared to Fibe but...

RyanC42 by I've Been Here Awhile
  • 1562 Views
  • 6 replies
  • 0 likes

Resolved! NBC Sports Channel

Any chance we will have NBCSPORT in Rogers channel lineup?      **Labels Added**

Intermittent Blue Screen for Ignite TV

Occasionally when turning on the TV box, I get a blue/green box on the center of my TV screen. I've tried changing HDMI cables and going from wired or wireless but that doesn't seem to help.   When the box works, the TV quality is fine and there does...

thermosca by I've Been Here Awhile
  • 2411 Views
  • 9 replies
  • 0 likes

Ignite Wifi Hub Profile Highlights

When I initially downloaded and set up the app, my profile highlights were showing active percentages by profile (which I thought was fantastic!), but since that first day, all profiles are just showing 0 percent (even though I know which profiles sh...

byatchette by I've Been Here Awhile
  • 936 Views
  • 7 replies
  • 0 likes

Resolved! Hulu coming to Rogers Ignite STB?

Just noticed a new section called Video added this morning with a X1 app described as Hulu- Prod WIP. When opened it gives message "Not Availaible in your country". Anybody else notice this.       ***Edited Labels***

JML7425 by I Plan to Stick Around
  • 2159 Views
  • 5 replies
  • 0 likes

Resolved! Xi6 box won't change to 4k/60 resolution when going thru AVR

Got Ignite TV 5 days ago, and am having problems having the box change resolution to 4k/60 when going thru new Denon avr-x2600h receiver.  It has no problem when connected directly to the Sony Z9F TV.  Specs on receiver shows support for it, but when...

reed935 by I Plan to Stick Around
  • 2594 Views
  • 7 replies
  • 0 likes

Resolved! Super Bowl in 4K

I can not believe in this day and age that TSN is not broadcasting the super bowl in 4k here in Canada at least not on Roger's, correct me if I am wrong   *Added Labels*

Biollw by I'm an Advisor
  • 1306 Views
  • 1 replies
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Resolved! A number of issues less than a week into my service

A spontaneous decision to switch from Bell after a sales person made a great offer at my door over a week ago has left me with some regret.  The good news is I have not canceled Bell and may not because I am a little surprised at the volume of issues...

CMCRAWFORD by I Plan to Stick Around
  • 3053 Views
  • 31 replies
  • 0 likes

Resolved! Issue with tv resolution / Display settings

Hey folks. Need some help. I have a Sony xbr connected to a denon receiver. Cable is now via Ignite. Whenever I turn the tv on the resolution on the the guide is super magnified and nothing can be done on the remote to scroll or select a channel. Onl...

Aj5359 by I Plan to Stick Around
  • 3701 Views
  • 6 replies
  • 0 likes

Ignite Tv Guide Issues for SSP

I have seen previously no games at all  showing for the NHL Centre Ice Channels   Tonight as I write channel 452 shows Washington at Montreal  and 453 shows Montreal at Buffalo. Which game should I watch?     ***Added Labels***

yyz64 by I Plan to Stick Around
  • 562 Views
  • 2 replies
  • 0 likes

Ignite box not recognized by reciever

I have my ignite box connected through my denon reciever. When i power on reciever the box is not activated. If while reciever is on i unplug power to ignite box and immediately plug power back into it then it works and i get rogers welcome screen. W...

Dave1960 by I Plan to Stick Around
  • 2488 Views
  • 51 replies
  • 0 likes

New Ignite TV Service But Account Not Activated Yet

I upgraded my Rogers internet package from the basic 30mbs package to the Ignite 150 and the service was done on January 4th, 2020. I have yet to get a faster speed than what i had and currently i have 3mbs. Ive called Rogers for the last few weeks a...

furniss by I've Been Here Awhile
  • 978 Views
  • 2 replies
  • 0 likes

Ignite WiFi Speed Problems Using Eero Router

Hi there, I need help with my network system and ignite Wi-Fi speed. I’m sending my Wi-Fi from my house to my shop through the Ubiquiti Nanostation LOCO M5 network system. I have an Eero pro router in my shop, wired to the Ubiquity antenna that then ...

furniss by I've Been Here Awhile
  • 1515 Views
  • 3 replies
  • 0 likes

Can't connect hardware VPN into my home network

Hi All,   I find a picture is worth a thousand words, so I created the above diagram.  I can't seem to connect to my VPN server from the Internet, however, I am able to do it from the internal network.  I have tried to use an online port scanner, an...

home network.png
badsfasd by I've Been Here Awhile
  • 967 Views
  • 2 replies
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Ignite TV Flex Channels for Popular TV

I almost converted back to Roger's tv but have the same concern I did when I left Rogers.Why does the Popular bundle not list the same Flex channels available in the Premier, Flex 10 and Flex 5 bundles?Example: BET, GameTV, RewindI notice there are l...

mgerrits by I've Been Around
  • 8081 Views
  • 2 replies
  • 1 likes

Resolved! Adding a switch to Ignite modem

Just "upgraded" to Ignite and I'm not much of a fan of it yet. My biggest issue is there are only two ethernet ports on the back of the modem. I need at least 4 to 6. So can I just plug a gigabit switch into one of these modem ports and will that wor...

Risquee by I'm Here A Lot
  • 7787 Views
  • 12 replies
  • 0 likes

Resolved! Searching with Ignite TV remote

I recently switched to Ignite TV.  Previously, I was able to conduct searches in the Guide using the Day of Week option (the B button on the remote).   For example, If it was currently Monday, I could quickly switch to another day of the week and loo...

Spaniel by I've Been Here Awhile
  • 2297 Views
  • 2 replies
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UFC 246: McGregor vs. Cerrone Live

Hi Community,   He's back! Irish superstar Conor McGregor makes his return to the Octagon on January 18, and he's kicking off 2020 with a welterweight showdown against the man with the most wins in UFC history, Donald "Cowboy" Cerrone. Returning to a...

UFC 246 (002).png

Ignite TV / Samsung 65" UHD 4k Flat Smart TV KU7000 Series 7

I had two Rogers Techs visit the house yesterday and today to install an IGNITE TV box.   I have an Android Box connected to the TV already.   When they tried connecting the Ignite Box it would load up the WELCOME Greeting screen and then about 10 se...

rgomes1 by I've Been Here Awhile
  • 877 Views
  • 4 replies
  • 0 likes