Ignite TV™
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Ignite TV

I have switched to Ignite TV because like many of you I was paying too much before for what I was getting.  I really enjoyed Ignite TV in the beginning, but since October 2022 the problems started . - Recurrent problems while watching TV, like freezi...

TLP71 by I'm here a lot
  • 925 Views
  • 4 replies
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Recording playback restarts randomly

I have found that if I record longer shows like sports (football, hockey, golf) that when playing it back at home, direct from the cable box, the program will randomly restart.  It's very annoying because I don't know exactly where I am in the progra...

goaliebrent by I plan to stick around
  • 1171 Views
  • 6 replies
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Ignite TV is obsolete

Ignite TV great idea. Unfortunately the box design has been around for a while and is likely obsolete. Most people prefer one remote and most TVs now come with a better remote than the ignite remote. For example the Sony's come with a remote with voi...

Resolved! What is the purpose of SmartStream?

I have been meaning to ask this for some time: What is the purpose of the SmartStream product? For customers/users of SmartStream, what does the product provide that, for example, a $30 Roku media player (or a more elaborate media player such as Shie...

Resolved! Ignite Pod will not connect to wifi hub

Hi, I have a Technicolor CGM4140COM wifi gateway and three WNXE12AWR (XE1v2-WN) ignite pods. My wifi and TV all work properly. I can't get any of the 3 pods to connect to the gateway. I followed the steps to connect the pods that are in the Ignite Wi...

elliotk1 by I've been here awhile
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Resolved! When will there be an Apple TV App on Ignite TV Boxes?

Hello,   I see that there is Prime Video, and Netflix supported.  When will we be seeing an Apple TV app on the Ignite TV Boxes?  That is the one remaining app that I need so that I can remove the Roku or another third party streaming hardware device...

Alex4161 by I'm a senior contributor
  • 12992 Views
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Rogers Ignite TV Services - Feedback

rogers ignite advertises the most reliable service, yet they are down daily and several times everyday. they have sold us a package they just simply cannot deliver       ***Edited Labels***

nancy111 by I've been here awhile
  • 541 Views
  • 1 replies
  • 1 likes

Samsung HW-53C Soundbar Dropouts

Hello, my new Samsung HW-53C Soundbar has intermittment dropouts. It can go days, even a week, working absolutely fine. Then suddenly, every so many minutes or seconds, there will be no sound through the soundbar. But there will be sound through the ...

chdiamo1 by I'm a reliable contributor
  • 3433 Views
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Resolved! Same show on two tvs

I have 2 tvs, each with their own Ignite box. Can I select a show on one of them and have it play on both tvs simultaneously so I can watch the same show as I move from room to room?   *Added Labels*

GBKeeper by I've been here awhile
  • 2641 Views
  • 5 replies
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Video pausing

Hello,   I have had Ignite service for over 2 years without issue (other than ones affecting the entire community like the Rogers outage!) but recently have started experiencing something new.  I'll be watching TV - I've seen this on several differen...

bwgreen by I've been here awhile
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Resolved! New to Ignite and lost audio out for headphones

Originally my red/white rcf cables were connected to nextbox and headphones worked fine. They are Sony and not bluetooth. There is no way to connect them to ignite box nor the LG tv. Do I need a converter and if so what kind? Digital to analogue? Tha...

Koo2 by I'm here a lot
  • 2047 Views
  • 8 replies
  • 0 likes

Resolved! More memory for pvr?

Is there an option to get more memory for PVR?  I keep having to delete movies/programs I want to keep in order to save new movies/programs.   If not available currently, is anything being done to get this in the near future?       ***Added Labels***

RyeEncoke by I plan to stick around
  • 864 Views
  • 1 replies
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Cannot stay logged into the WWE Network website

Hey there.   I am not sure of the state of this issue - it has existed on and off in some way since at least 2019 or so - but I have tried on both Bell and Rogers to get access to the WWE Network website streaming service through a subscription and i...

Thrillhaus by I've been here awhile
  • 2565 Views
  • 5 replies
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Resolved! Ignite Remote Control Battery

I've had ignite for a month now and just had to replace the batteries in the TV remote. Is this standard or could I have a defective remote?     ***Added Labels***

gadair by I've been here awhile
  • 11329 Views
  • 12 replies
  • 0 likes

Ignite TV is now available as a standalone offering

This is new: https://www.rogers.com/tv/ignite-tv-only   Rogers is also no longer selling the basic Starter package as a Digital TV offering.  Looks like Digital TV is another step closer to getting discontinued,

-G- by Resident Expert
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Ignite TV - Flex 20 + Sports

I have spent 5 hours on the phone yesterday until someone was able to help, all I wanted was to renew my bundle and try to keep price stable - I had to remove HP from bundle but I was willing to give it up so I don't pay more. However the rest - inte...

biarares by I've been here awhile
  • 5054 Views
  • 5 replies
  • 0 likes