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Favorite channels Not showing on Guide

I added channels to favorites. Just noticed this morning its missing channels, even though they are marked as favorites. I am on my favorites listing, it shows on all channels marked as favorite but not on favorites view?   *** Edited Labels ***

jodimack by I've been around
  • 807 Views
  • 1 replies
  • 0 likes

Flex Channels - Feedback

Why does it take at least 24 hours to change 1 Flex Channel? I was told it would basically be instantaneous. Very disappointing.       ***Edited Labels***

Blue Jays - 4K

Yesterday while watching the Blue Jays game in 4K, I lost audio for a period of time - video was fine.  I changed over to the HD channels airing the game and there were no audio issues.  Throughout the game there were several instances of video and a...

jjjjy7 by I'm a reliable contributor
  • 694 Views
  • 5 replies
  • 0 likes

Ignite TV App Unable to Cast

I can chromecast YouTube and other streaming to my TV but Ignite won't cast. It used to but now I just get error message. Very discouraged.     ***Edited Labels***

MIKE935 by I've been around
  • 549 Views
  • 2 replies
  • 0 likes

Soundbar HDMI ARC pass through has choppy audio and no video

I have an LG TV and LG soundbar. The soundbar has Dolby so I want to be able to hook up my Ignite box to the HDMI IN on the Soundbar and pass it through to the TV w. HDMI ARC.I have it set, but I get choppy audio and no picture. The screen is blank s...

Jables324 by I've been around
  • 531 Views
  • 2 replies
  • 0 likes

Cancelled service - what do I return?

I recently switched from Rogers. Got an asking for their Ignite TV box to be sent back, but no mention of their modem or remote control unit. Do they not want it all back? Don't know whether to throw this othewr stuff out or mail it back. Anyone know...

dfm by I've been around
  • 3848 Views
  • 5 replies
  • 0 likes

Video/Audio Sync on Ignite

Picture and sound synchronization became important to the motion picture industry in 1927.   Picture and sound synchronization became important to the television industry in 1936.   When will it become important to Rogers Internet/streaming services?...

Resolved! Ignite Guide Display Options?

From what I have read, I am sure the response to this question will be "suck it up, buttercup" so this is probably more of a rant than a question.  Is there any way to change the display options on the Guide?   I am not talking about increasing the f...

GRDU by I've been here awhile
  • 1030 Views
  • 1 replies
  • 0 likes

Missing Paramount TV

I was watching Blood and Treasure Series 1 on cbc. The series has moved to Paramount. Will Rogers bring back Paramount TV?  Good shows there.     ***Edited Labels***

Jen-47 by I've been around
  • 1085 Views
  • 2 replies
  • 0 likes

disable purchases AirBNB

Hi, I don't want people to buy things when I AirBNB my place but I do want to be able to buy them myself when I'm there. How do I do this?      ***Edited Labels***

adeymaggs by I've been here awhile
  • 332 Views
  • 3 replies
  • 0 likes

Resolved! Resuming an On Demand Program with Ignite TV

Good day, Just got Ignite.  My issue how do I return to an On Demand program that I am in the process of watching and want to finish a later date/time, or if I have hit pause and the pause time expires before I return to it and I am now on another ch...

GRDU by I've been here awhile
  • 739 Views
  • 2 replies
  • 0 likes

Remove Rogers and service ads from guide

Hi, recently I noticed that Rogers has started putting help tips and ads in the ignite TV guide? How do I disable this. It is annoying and I don’t want it.

jj59 by I plan to stick around
  • 2374 Views
  • 9 replies
  • 1 likes

Cannot see list of available theme packs

Using MyRogers. I have the starter package with several additional theme packs. Canadian news, Hollywood Suite, etc.There used to be a link for viewing theme pack contents so that you could add or change your choices. Since that link is gone what is ...

Ignite tv ethernet port.

What would happen if I connected my PC to my set top box with an ethernet cable? My tv only has 1 hdmi port.   *** Edited Labels ***

Markt2 by I've been around
  • 5542 Views
  • 3 replies
  • 0 likes

Rogers XiONE TV box, audio setting issue with Denon AVR

Just got ignite and I’m having issue with audio not coming on after we have powered town TV and Denon the next time we switch it all back on.Set the box audio to expert mode, the Denon shows Dolby Digital + symbol and the audio work.Switch it off. Ne...

raymate by I've been here awhile
  • 970 Views
  • 4 replies
  • 0 likes

Can't get my TV to connect..

Can't get my TV to connect..Need help from a service Tech to do any changes here at my home.I need some one to come to my home to fix.it.Joan Mitchell   *** Edited Labels ***

jokece62 by I've been here awhile
  • 243 Views
  • 1 replies
  • 0 likes

Managing two Ignite services with new app

I manage two Ignite services, my own home, and my mother in laws (usually remotely) .  With the (now diabled) website, I could log in with different ID/Passwords and manage each service seperatly.    With the new app, it requires the modem details, a...

stclarke by I've been around
  • 235 Views
  • 1 replies
  • 0 likes