Rogers Xfinity TV
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ignite tv/modem setup

getting the ignite tv/internet on tuesday saw this in a post [You can still perform the basic configuration of your Ignite gateway using a web browser but there are some configuration actions that can only be performed using the iOS or Android mobile...

hiho by I'm an enthusiast
  • 4592 Views
  • 7 replies
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Ordering Ignite Entertainment Box

need help getting customer support: I have been trying to arrange another remote/modem for a tv purchased - on hold for over an hour last night, over 45 minutes this morning, and the 'live' chat was still up from 8:28pm last night! Why is it so darn ...

Lindap by I've been around
  • 3897 Views
  • 6 replies
  • 1 likes

Ignite TV PVR recording random movies

So for the last couple days when going to look at our saved recordings, a couple of Christmas movies have shown up in the list.  We did not choose to record these.  It has happened twice now.  How is this happening?

RyeEncoke by I plan to stick around
  • 1098 Views
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Resolved! Changing Flex Channels on 3 TVs

ill be updating to the flex/internet package soon and what i was wondering is i have 3 tvs so when i want to swap out channels will it effect only 1 tv or all 3?       ***Edited Labels***

hiho by I'm an enthusiast
  • 1892 Views
  • 4 replies
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Ignite TV Box - Poor WiFi signal at times

I have had terrible wifi issues with my Ignite tv. Always freezes and cuts out. The old style cable boxes never had these issues. I have called into your service techs with no luck resolving the issue. I am sitting here watching a black screen. No pi...

jayfan59 by I've been here awhile
  • 981 Views
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Netflix app expanding 4:3 programs to full-screen

A Netflix 4:3 program watched on the app through Ignite expands to full-screen. If I watch Netflix through the Smart TV app, it does not do this, so I don't believe it's any setting for the TV, but rather the Ignite box. (Yes I know, I could just wat...

Jeremy_K by I plan to stick around
  • 14189 Views
  • 29 replies
  • 3 likes

Question about Ignite and Mesh routers

I currently have a setup where I have digital cable, three cable boxes, Home Phone, and cable modem in bridge mode that is connected to a Mesh router.    I am being offered Rogers Ignite with three Entertainment boxes for each of the TVs.     I am th...

geddo by I plan to stick around
  • 2819 Views
  • 2 replies
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ignite channel Info

k been trying for days now to get nfo on the ignate bundles with internet and all i keep getting when i try is https://www.rogers.com/bundles/offers Technical ErrorSorry theres a problem on our end. Thanks for your patience while we work to fix it. P...

hiho by I'm an enthusiast
  • 1789 Views
  • 6 replies
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Resolved! Netflix

My Netflix will not open on Roger’s app today, getting error code NW-8-19 I have rebooted the modem, also reset Netflix and refresh system and still not working     ***Edited Labels***

Evestef1 by I've been here awhile
  • 2381 Views
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Resolved! ignite tv webpage

all of a sudden it wont load, just sits here forever:       ***Edited Labels***

Screenshot 2023-10-20 173622.png
aharkies by I plan to stick around
  • 3206 Views
  • 2 replies
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Best wireless headphones/earphones for ignite tv

I’ve had trouble with the stability of connection with my Bose SoundSport wireless earphones. Wondering if the community has suggestions about a better experience with another brand.       ***Added Labels***

Cjpjah by I've been around
  • 2077 Views
  • 5 replies
  • 0 likes

Loyalty Promotion

My parents have been a loyal customer for 50+ years and when contacted today for a new promotion after their previous promotion expired 6 months ago they were told they could not even match what Bell was offering them. They have multiple services wit...

Super71 by I've been here awhile
  • 2032 Views
  • 4 replies
  • 0 likes

Ignite TV - Stingray Country Classic Charge

I was recently forced by Rogers to upgrade to Ignite Tv.  My dog likes to listen to Stingray Country Classic which was on channel 731 and free on our former TV package.  Now I have to pay $3 to get it.  I see in the community that others on Ignite TV...

Alex318 by I've been here awhile
  • 2432 Views
  • 4 replies
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Ignite Box Boots then shows black screen.

3 days ago when i turned on my TV I had just a black screen with a blue screen occasional for 1 sec. reboot the box, it came on to say "Welcome...." but went black. Checked the hdmi cables and no change. Didn't have much time so I left it. Next morni...

PatonB by I'm here a lot
  • 3647 Views
  • 6 replies
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Resolved! New ignite tv box

Please could you send me a new ignite tv box for my sons room       ***Added Labels***

Bevl911 by I've been around
  • 1436 Views
  • 1 replies
  • 0 likes