Ignite TV™
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Being charged for a service that doesnt work. Ignite tv.

I had digital cable for years. Last 2 years or so cable would go out once a week. So they said I had to get ignite tv to fix it. Now with ignite, it goes out on avg, once a day! Just says no signal. Reboot everything and it does nothing. These people...

Ignite Streamer Box Get Stuck in a Loop

I need closed captions and audio both, so we had it set up for both for the past ~6 months. About a month ago, the captions started turning themselves off. When we turn them back on, it plays about 3 seconds of something live with captions and audio,...

Disney+ Not Working. Apps 04154 Error.

Several apps including Disney plus not working and give the APPS 04154 error.I’ve restarted the box, tried to change the HDMI cable, nothing works.TheNetflix is working though .Please help.       ***Edited Labels***

Anton777 by I've been here awhile
  • 1960 Views
  • 4 replies
  • 1 likes

Need help with my current bundle

My Bundle Package discounts are expiring in Feb. Have been trying too call Rogers Customer service to re-negotiate my bundle package. Even Called the Presidents Office, left messages, long wait times with no answer. I have been a loyal Customer with ...

Ojibwe by I plan to stick around
  • 303 Views
  • 3 replies
  • 0 likes

SN feed freezing and sound cutting out

Anyone else having a problem with their SN feed? Both 4k and regular. This is ridiculous that we pay extra for the sports package and then nothing works. I have called and all they do is say we need to reboot the system. Anyone els has this problem. ...

Missing Channels

I subscribe to ignite tv starter pack and suppose to have 37 channels in package. Alot of those channels say I need to subscribe but included in my package.   *Added Labels*

Wobbler64 by I've been around
  • 114 Views
  • 1 replies
  • 1 likes

Goes back in time when changing channels.

When I change channels from a recorded show to live tv (like sports) when I switch channels back it always starts showing many seconds behind in time. So frustrating. Any fixes I should try?       ***Edited Labels***

DDSR by I've been around
  • 110 Views
  • 2 replies
  • 0 likes

Resolved! Ignite Guide setting

Is there a setting so that the Guide will automatically go to your Favourites?  

BarryC604 by I plan to stick around
  • 105 Views
  • 1 replies
  • 0 likes

Multiple recordings of the same program

I have read multiple posts on the issue of Ignite recording the same program multiple times.    The issue I have is I set to record series on Channel 109 (Vancouver ) to tape Jeopardy.  BUT Ignite records multiple of the SAME episode.   IT records no...

BarryC604 by I plan to stick around
  • 159 Views
  • 2 replies
  • 0 likes

Limited Channels

I recently changed from one ignite package to another and once that was done I now have 90% of my channels telling me I need to subscribe even though they are included in my package...is anyone else experiencing the same problem.       ***Edited Labe...

semmons by I've been here awhile
  • 189 Views
  • 3 replies
  • 0 likes

"Restart" option now missing on some channels/programs?

Has anybody else with Ignite TV noticed that the "Restart" option is no longer available on some channels/programs?   Normally, one is able to restart at least some programs (content rights permitting) on Global, CTV, CTV2, CP24, and W... but there w...

-G- by Resident Expert
  • 487 Views
  • 8 replies
  • 0 likes

City TV On Demand

So I have CityTV - Toronto in my channels but when I try to watch Chicago Fire On Demand and try to watch older episodes it says I have to subscribe to CityTV.  I am not understanding this.     Thank You in Advance New User   ***ADDED LABELS***

adtaylor by I've been around
  • 133 Views
  • 2 replies
  • 0 likes

Flex Channels

I recently switched from cable to Ignite. I was told I could swap channels using Flex option. When I called I was told Flex no longer exists. If I call back the next support person says I should have it. What gives. Does Flex exist or not?       ***E...

roycer1 by I've been here awhile
  • 1135 Views
  • 9 replies
  • 0 likes

Rogers Ignite TV - TV Keeps Disconnecting

TV keep disconnecting multiple times per day for over 4 months now, even with ethernet cable connection. Spoke with someone from Rogers and no one got back to me. Its disappointing paying for a service you cant enjoy for a minute. Can someone advise ...

Niyiodt by I've been here awhile
  • 185 Views
  • 2 replies
  • 0 likes

Britbox and Rogers

I recieved a notification that britbox was available through Rogers and when I go to britbox.com/connect/Rogers I don't see where to put the code that the notification gives me.Am I doing something wrong?   ***Added Labels***

gordow by I plan to stick around
  • 2856 Views
  • 8 replies
  • 1 likes

Why is Israeli TV a free channel but others are not?

I see that iTV is a free channel but Al Jazeera is a pay channel. If you want to provide a balance in the information, both channels should be free. Unless if Rogers is pro Israel   *** Edited Labels ***

Alex4161 by I'm a senior contributor
  • 1668 Views
  • 8 replies
  • 0 likes

Radio Stations

  We used to get Radio stations on Digital. Was this Rogers or Stingray? The Stingray mobile app offers about 70 - AM & FM Radio stations. The monthly rate just went up $8 a month and we sure aren’t getting things we used to.     ***Edited Labels***

Flavour1 by I plan to stick around
  • 133 Views
  • 1 replies
  • 0 likes