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Crave TV is casting for in French

When I select an English Movie in Crave on my ignite tv app and cast it, all the movies are playing in French. Can’t figure out how to change it to English?   *** Edited Labels ***

BlueBunny by I've Been Around
  • 67 Views
  • 1 replies
  • 0 likes

Resolved! Apple TV 3 Month Fee Offer

I am unable to access the 3 month free offer for Apple TV. I followed tech support advice and used the voice activated remote to search for the Apple TV promo, and it takes me to a screen to enter my cell #, and I then received a link to activate App...

Asaini by I've Been Here Awhile
  • 84 Views
  • 2 replies
  • 0 likes

Ignite TV Amazon Prime Video App - Closed Captioning Issues

Rogers just upgraded our system to Ignite TV. In the Prime app the closed captioning keeps turning back on even though we want it stuck on default. I turn it off then the next day it's back on. No one here is turning it on.    We used to view Prime t...

mdmorel by I've Been Around
  • 4100 Views
  • 31 replies
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Deco M5 (or any MESH) with Ignite

Planning on upgrading my Digital boxes for Ignite TV & Internet.  Based on my research, I need to leave Wi-FI on for TV.  I am just hoping to connect Deco M5 to one of the ethernet ports without setting it to "Bridge" mode.   Speed is not really a co...

echodigital by I've Been Here Awhile
  • 1246 Views
  • 4 replies
  • 0 likes

Ignite TV remote

I suppose this isn’t a serious complaint. More of a suggestion. You need to find out who designed the Rogers Ignite TV remote. Ask them why they put the exit button right below the rewind button. Made them the same shape and size. Didn’t make it illu...

davidhurl by I've Been Around
  • 78 Views
  • 1 replies
  • 0 likes

Horrendous service

We went literally decades on the old Rogers cable service with only sporadic issues, usually just some pixilation on the TV. When our NextBox converter failed Rogers forced us to switch to ignite and the only thing ignited was our fire under us to lo...

Sound but no picture

I have sound on ignite tv but no picture. Message says: oops…unfortunately this feature is not working. Our engineers are hard at work to resolve the problemHow is the tv picture a “feature”?     ***Edited Labels***

Rhutchis by I've Been Around
  • 393 Views
  • 3 replies
  • 2 likes

Disney Plus Promo

I just renewed an Ignite bundle online and one of the promotions mentioned that if I renew online I could get Disney plus for 6 months. I had it previously on an expired bundle but it explicitly stated I would get another 6onths. I have not gotten an...

dm20141 by I've Been Here Awhile
  • 205 Views
  • 6 replies
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Bulk agreement upgrade attempt.

This is the worst customer service ever. I have sent 4 times to the end of the line waiting over 90 minutes because I was transferred to the wrong department.  I am not sure how the can do any business with such a poor quality customer service.

klim by I've Been Around
  • 82 Views
  • 1 replies
  • 0 likes

Thinking of upgrading to Ignite TV

Hey, I am thinking of moving to Ignite TV and internet.  My only reason to pause on this is my current home network set up.  My current Rogers modem is in bridge mode which then feeds my personal wireless router then my Ubiquiti AP so that I have who...

burnsie by I've Been Here Awhile
  • 89 Views
  • 1 replies
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Blue Screen on boot sometimes

Hi,I have only started using my ignite box last week, and twice now when turning on the tv I get the “welcome” message, then directly to a blue screen.I have an LG tv that is about 4 years old.The past two times, unplugging the power from the ignite ...

BJDalbs by I've Been Here Awhile
  • 202 Views
  • 3 replies
  • 0 likes

Flex 20 + Sports Package Question

Hi there: right now I have the old digital boxes and I am thinking about upgrading to ignite. I called Rogers and I was offered the flex 20 plus Sports. They sent me the channel listings, and I don't see Sportsnet Ontario on the list of channels. Any...

Resolved! Ignite goes to sleep

So just got ignite TV. We usually leave the TV on all day on a music station. Several times the TV has gone to sleep? and the TV is no longer playing music and seems to be frozen.  I looked on the tools tab but could find nothing to turn off that opt...

Ordering Ignite Entertainment Box

need help getting customer support: I have been trying to arrange another remote/modem for a tv purchased - on hold for over an hour last night, over 45 minutes this morning, and the 'live' chat was still up from 8:28pm last night! Why is it so darn ...

Lindap by I've Been Around
  • 117 Views
  • 2 replies
  • 1 likes

Does Global on Ignite TV get DD5.1?

With digital cable, Global (Ch 517) only offers stereo soundtracks when the same show under a US station (eg CBS Ch 523) has DD5.1. Is this still the case with Ignite TV? Any insights would be appreciated.

AV_Fan by I Plan to Stick Around
  • 100 Views
  • 3 replies
  • 0 likes

XiOne and harmony remote

Hi all   I can’t for the life of me find the XiOne box on my harmony remote list of providers/products.   has anyone had any luck?   many thanks   **Labels Added**    

Gdouf by I've Been Here Awhile
  • 1411 Views
  • 6 replies
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Resolved! Can't Watch Ignite TV App Outside The House?

Hey guys, just got rogers ignite about a week ago, my girlfriend was at home watching it and I tried using my app while I was away.. and it wasn't working for me says not available for every channel that I have.. but it was working still at home..Wit...

Kylek91 by I've Been Here Awhile
  • 4439 Views
  • 4 replies
  • 0 likes

Acessing PVR shows when Internet is Down

On my Rogers Legacy Nextbox I could still access any shows taped on my PVR to watch on my connected TV when the internet was down. With the change to Ignite I can no longer access the PVR content on my TV when the internet is down. Am I missing somet...