Crave TV is casting for in French
When I select an English Movie in Crave on my ignite tv app and cast it, all the movies are playing in French. Can’t figure out how to change it to English? *** Edited Labels ***
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Forum Posts
Resolved! Apple TV 3 Month Fee Offer
I am unable to access the 3 month free offer for Apple TV. I followed tech support advice and used the voice activated remote to search for the Apple TV promo, and it takes me to a screen to enter my cell #, and I then received a link to activate App...
Ignite TV Amazon Prime Video App - Closed Captioning Issues
Rogers just upgraded our system to Ignite TV. In the Prime app the closed captioning keeps turning back on even though we want it stuck on default. I turn it off then the next day it's back on. No one here is turning it on. We used to view Prime t...
Deco M5 (or any MESH) with Ignite
Planning on upgrading my Digital boxes for Ignite TV & Internet. Based on my research, I need to leave Wi-FI on for TV. I am just hoping to connect Deco M5 to one of the ethernet ports without setting it to "Bridge" mode. Speed is not really a co...
Ignite TV remote
I suppose this isn’t a serious complaint. More of a suggestion. You need to find out who designed the Rogers Ignite TV remote. Ask them why they put the exit button right below the rewind button. Made them the same shape and size. Didn’t make it illu...
Ignite TV and Lobby Camera
I just got ignite does that mean I won’t get lobby camera anymore ***Edited Labels***
Horrendous service
We went literally decades on the old Rogers cable service with only sporadic issues, usually just some pixilation on the TV. When our NextBox converter failed Rogers forced us to switch to ignite and the only thing ignited was our fire under us to lo...
Is Rogers working on their AppleTV app? Comcast have released theirs.
Just wondering if Rogers is working on their app? Any testing going on? https://9to5mac.com/2022/06/30/comcast-xfinity-stream-apple-tv/ ***Edited Labels***
Sound but no picture
I have sound on ignite tv but no picture. Message says: oops…unfortunately this feature is not working. Our engineers are hard at work to resolve the problemHow is the tv picture a “feature”? ***Edited Labels***
Disney Plus Promo
I just renewed an Ignite bundle online and one of the promotions mentioned that if I renew online I could get Disney plus for 6 months. I had it previously on an expired bundle but it explicitly stated I would get another 6onths. I have not gotten an...
Bulk agreement upgrade attempt.
This is the worst customer service ever. I have sent 4 times to the end of the line waiting over 90 minutes because I was transferred to the wrong department. I am not sure how the can do any business with such a poor quality customer service.
Thinking of upgrading to Ignite TV
Hey, I am thinking of moving to Ignite TV and internet. My only reason to pause on this is my current home network set up. My current Rogers modem is in bridge mode which then feeds my personal wireless router then my Ubiquiti AP so that I have who...
Blue Screen on boot sometimes
Hi,I have only started using my ignite box last week, and twice now when turning on the tv I get the “welcome” message, then directly to a blue screen.I have an LG tv that is about 4 years old.The past two times, unplugging the power from the ignite ...
Flex 20 + Sports Package Question
Hi there: right now I have the old digital boxes and I am thinking about upgrading to ignite. I called Rogers and I was offered the flex 20 plus Sports. They sent me the channel listings, and I don't see Sportsnet Ontario on the list of channels. Any...
Resolved! Ignite goes to sleep
So just got ignite TV. We usually leave the TV on all day on a music station. Several times the TV has gone to sleep? and the TV is no longer playing music and seems to be frozen. I looked on the tools tab but could find nothing to turn off that opt...
Ordering Ignite Entertainment Box
need help getting customer support: I have been trying to arrange another remote/modem for a tv purchased - on hold for over an hour last night, over 45 minutes this morning, and the 'live' chat was still up from 8:28pm last night! Why is it so darn ...
Does Global on Ignite TV get DD5.1?
With digital cable, Global (Ch 517) only offers stereo soundtracks when the same show under a US station (eg CBS Ch 523) has DD5.1. Is this still the case with Ignite TV? Any insights would be appreciated.
XiOne and harmony remote
Hi all I can’t for the life of me find the XiOne box on my harmony remote list of providers/products. has anyone had any luck? many thanks **Labels Added**
Resolved! Can't Watch Ignite TV App Outside The House?
Hey guys, just got rogers ignite about a week ago, my girlfriend was at home watching it and I tried using my app while I was away.. and it wasn't working for me says not available for every channel that I have.. but it was working still at home..Wit...
Acessing PVR shows when Internet is Down
On my Rogers Legacy Nextbox I could still access any shows taped on my PVR to watch on my connected TV when the internet was down. With the change to Ignite I can no longer access the PVR content on my TV when the internet is down. Am I missing somet...
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