We have been a customer with Rogers for over 30 years now. On Aug 8 we went to switch our account from regular Rogers to Ignite Rogers Service. The individual accidently cancelled our home phone line and now it has been 30 days that we have been with...
I have tried in vain to use Call blocking, I use Microsoft Edge, it does not work on Edge, Tech support says "USE Google chrome it works" I use Google chrome ....it does not work. is there not an improved system that I can use to block calls......H...
Hello, I was an RHP customer and had my number listed on canada411/white pages. I have not been a customer for almost a year now, but my name, address, and old phone number which I never ported (straight up cancelled) still appears there. Canada411...
Cannot connect to the local Costco (moncton) with home phone. Getting the "your call cannot be completed as dialed" message. 2 separate cell phones connect fine. (pharmacy voice system is 506-317-0433 if somebody wants to check to see if it's rogers ...
What is "Unlimited Local Calling" with Ignite Home Phone? ***Edited Labels***
The problems with 911 access during a Rogers system failure wilI not be remedied by anything that Rogers does to enable continuation of 911 service for cell phone network users. Ignite Home Phone users do not and will not have reliable 911 service, o...
Does anyone have the list of the approved long-distance 3rd party providers that Rogers will allow for long-distance? We recently switched to Rogers, and we have used Startec for years, either when with Bell before or even with Rogers years ago. Appa...
Ever since the outage, I cannot use my home phone to call a number on Vancouver Island. This is a number I previously called, on a regular basis, without any issues. I still have no issue calling it with my cell. Any ideas? ***Edited Labels***
calling a rogers phone is ok, calling a bell home phone and bell cell phone the call gets dropped. the problem for me is between the rogers and bell phone networks. St. John's, Newfoundland. ***Edited Labels***
My inter service has return but my VOIP is not working since the outage. SIP/ALG has already been disabled. I had to Voip line for many years with no issues, provider is Freephoneline Please help. Thanks ***Edited Labels***
I'm in Ottawa (K1Z post code). Home Phone (separate modem, not Ignite) was working this morning but failed again sometime after that. Was expecting a call from someone. Checked and found no dial tone at 7pm. Reset of modem didn't change anything. *...
I was going to post in the following thread since I recalled the discussions, but I see it has been archived, so I'm starting a new thread. https://communityforums.rogers.com/t5/Archived-Posts/Ignite-TV-home-phone-voice-mail-indicators/td-p/435978/pa...
I decided to log into Rogers Home and Away Online Manager today to update and add a new number to our call block list. You can imagine my surprise when I looked at the "unwanted callers list" and noticed that for every single one of the 30 numbers we...
When I see a number i don't recognize on caller-id is there a way I can either decline it or send it straight to voicemail?
So just changed to Ignite tv/internet/home phone. Up til now when someone called the name and number would show up on the tv screen. It no longer does that with Ignite, hopefully they will add that into Ignite at some point. Now on my home phone t...
I searched everywhere on Rogers support website, but could not find out whether the home phone's "Home & Away Online Manager" is a feature that is free to get. Also, it would be really nice to have a summarized table depicting which features using st...
Until yesterday, the voicemail always played the most recent messages first. I accidentally hit some buttons at some point and now it plays the oldest message first. I can find now documentation on selecting the order of messages or how to fix this ...
Hi Folks, I was cutover from legacy services to Ignite a few weeks ago. I've had a number of problems with my account since then which has led me to believe my cutover was not done correctly. Most of these issues have now been resolved, with the ...
I've had all of my Home Phone voicemail messages set to automatically email me to notify me of new voicemails. I was just fiddling around with my phone, changing some settings and I must have accidentally changed something and now I'm no longer recei...
Hello. I just joined the forum today because I couldn't think of where else I could find information. I'm at the beginning stage of running Cat6 data cable from 2 upstairs bedrooms, to be terminated at my Rogers modem, which will be relocated to the ...
