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Rogers Ignite - Configuring Answering Machine & Fax

Previously, with the standard Rogers home phone I had my physical answering machine (plugged into a wall jack) pick up on 3 rings.  If someone wanted to send me a fax, my fax machine (plugged into a different wall outlet, using the same phone number)...

Buckoo by I'm here a lot
  • 3923 Views
  • 4 replies
  • 1 likes

fax with hp all in one

I have a HP MFP 276 all in one printer and would like to know how to connect it to the rogers ignite home phone so that it can send fax.  I tried connecting it to the back of the Router but it doesn't work.  

kl21 by I've been here awhile
  • 2794 Views
  • 7 replies
  • 0 likes

Activating Home Phone Jacks

This is a long shot, but can someone take a look at my Bell phone wiring and tell me how I can activate my jacks for Rogers Ignite Home Phone? The white box was installed when I had Bell Fibe internet and I believe it is a "dry loop".   Any help is g...

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Resolved! Rogers Home Phone connecting to Ignite Router

I'm in the midst of migrating to Ignite Internet.  I already have Rogers Home Phone.  The tech came today and dropped off the router and the TV box.  I have an ARRIS Model TM502G box for home phone. I also have a home alarm system (not Rogers) that c...

jcloughley by I've been here awhile
  • 3466 Views
  • 7 replies
  • 0 likes

No Rogers Home Phone during Power Outage - Disappointing

We have had Rogers Home Phone for 4 to 5 years now.    Yes - we are old fashioned and have a "land line".   In the past when the power went out in the area our "land line" would continue to run for a few hours.   Now when the power goes out, we lose ...

Davage by I'm here a lot
  • 10092 Views
  • 27 replies
  • 0 likes

Resolved! Rogers Ignite Home Phone and Building Entrance Systems

My building has a buzzer system in the lobby. A visitor enters a 4 digit code, which calls my Rogers Home Phone number. I then press 9 to let the visitor in the door. This has worked fine since becoming a home phone customer years ago.My understandin...

Gimped by I plan to stick around
  • 3460 Views
  • 14 replies
  • 0 likes

Home phone connection to Bell Phone jacks

I am getting mix messages from Rogers. I would like to move over my Bell Phone to Ignite Home phone.   I understand that it is via the rogers modem. If power goes down so does access to your phone. I get it.   Based on everything I have read on Roger...

RACADRI by I've been here awhile
  • 3779 Views
  • 6 replies
  • 0 likes

Ignite Gateway must be placed in Basement?

Good morning, I hope everyone's having a nice Father's day.   I'm wondering if someone is encountering the same problem as me. I switched from legacy internet and homephone to Ignite internet/homephone. I've been provided with an XB7. However, becaus...

fhjg by I've been here awhile
  • 2968 Views
  • 7 replies
  • 0 likes

Rogers Home Phone Suddenly Stops Working - Telephone 1 Flashing

Hi everyone,   We have had the Rogers Home Phone service connected to the Telephone modem via the old cable lines for over 16 years now - via the non-ignite, regular Home Phone service.   All of a sudden we notice that there is no dial tone. It was w...

aboyaci by I plan to stick around
  • 2708 Views
  • 13 replies
  • 0 likes

Unable to Hear Callers but They Hear Me

From one day to the next I don’t hear the callers voice but they can hear me talk. I tried a different phone but it’s still the same problem. I tried all kinds of troubleshooting solutions but nothing works. I am stuck, help!       ***Edited Labels*...

T1221 by I've been here awhile
  • 1649 Views
  • 4 replies
  • 0 likes

How To Cancel Call Forward

Has anyone else had trouble cancelling call forward for their Rogers home phone. I was able to change from my Florida # to my cell but can't cancel by the *73 method.  I have tried several times over a 3 day period. Help!   *** Edited Labels/Title **...

alsclub by I've been here awhile
  • 4167 Views
  • 6 replies
  • 0 likes

Forced to take VoIP home phone after moving addresses

I have a dedicated phone line ( not VOIP) which according to Rogers customer service cannot be moved to new house and has to be replaced with VOIP line and on their self serve new modem.   My job requires a terminal adaptor dedicated phone line, I ha...

NEEL2 by I've been around
  • 1553 Views
  • 3 replies
  • 0 likes

Resolved! VOIP settings for a softphone / Service over Internet

I previously had VOIP service with a different carrier. I was able to configure my laptop's softphone to work with my phone number from anywhere. I could also take a VOIP device and set it up so all I needed was an internet service and the phone woul...

ScottSut by I've been here awhile
  • 2057 Views
  • 3 replies
  • 0 likes

Porting telephone number to Ignite home phone

When I signed up for Ignite Internet, TV and home phone I was told I would be able to port my existing POTS phone number to the Ignite home phone. The Ignite home phone came with a 343 area code number, my existing number is a 613 area code number (O...

philipw by I've been here awhile
  • 4221 Views
  • 6 replies
  • 0 likes

Wireless Home Phone Modem Issue

I purchased my wireless home phone modem and now its not working. I was told I would have to purchase another one. Why???   **Labels Added**

Resolved! blocking calls

Good afternoon all Is there such a feature on rogers home phone that will enable me to block someone from calling my home phone     ***edited labels***

rbreedon by I've been around
  • 102069 Views
  • 96 replies
  • 0 likes