Home Phone
Calling features, long distance, phones & equipment.
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canada411 delisting

Hello,   I was an RHP customer and had my number listed on canada411/white pages. I have not been a customer for almost a year now, but my name, address, and old phone number which I never ported (straight up cancelled) still appears there. Canada411...

necuratu by I've been around
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Resolved! Home phone not able to connect to a particular business

Cannot connect to the local Costco (moncton) with home phone. Getting the "your call cannot be completed as dialed" message. 2 separate cell phones connect fine. (pharmacy voice system is 506-317-0433 if somebody wants to check to see if it's rogers ...

sswilson by I'm a reliable contributor
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Ignite Home Phone 911 Concerns

The problems with 911 access during a Rogers system failure wilI not be remedied by anything that Rogers does to enable continuation of 911 service for cell phone network users. Ignite Home Phone users do not and will not have reliable 911 service, o...

Long-distance 3rd party providers

Does anyone have the list of the approved long-distance 3rd party providers that Rogers will allow for long-distance? We recently switched to Rogers, and we have used Startec for years, either when with Bell before or even with Rogers years ago. Appa...

csbgal by I've been here awhile
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Call gets Dropped while calling.

calling a rogers phone is ok, calling a bell home phone and bell cell phone the call gets dropped. the problem for me is between the rogers and bell phone networks. St. John's, Newfoundland. ***Edited Labels***

Resolved! Voip not working since the outage on Friday

My inter service has return but my VOIP is not working since the outage. SIP/ALG has already been disabled. I had to Voip line for many years with no issues, provider is Freephoneline Please help. Thanks ***Edited Labels***

peterblue by I've been here awhile
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Legacy (non-Ignite) Home Phone out again Saturday afternoon

I'm in Ottawa (K1Z post code). Home Phone (separate modem, not Ignite) was working this morning but failed again sometime after that. Was expecting a call from someone. Checked and found no dial tone at 7pm. Reset of modem didn't change anything.   *...

jc277 by I plan to stick around
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Resolved! Rogers Home Phone Voicemail Indicator Not Working

I was going to post in the following thread since I recalled the discussions, but I see it has been archived, so I'm starting a new thread. https://communityforums.rogers.com/t5/Archived-Posts/Ignite-TV-home-phone-voice-mail-indicators/td-p/435978/pa...

57 by Resident Expert
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Rogers Home and Away Online Manager (New Glitch)

I decided to log into Rogers Home and Away Online Manager today to update and add a new number to our call block list. You can imagine my surprise when I looked at the "unwanted callers list" and noticed that for every single one of the 30 numbers we...

Call display only shows number and not name

So just changed to Ignite tv/internet/home phone.  Up til now when someone called the name and number would show up on the tv screen.  It no longer does that with Ignite, hopefully they will add that into Ignite at some point.  Now on my home phone t...

RyeEncoke by I plan to stick around
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Resolved! Is Home & Away Online Manager free to get & free to use ?

I searched everywhere on Rogers support website, but could not find out whether the home phone's "Home & Away Online Manager" is a feature that is free to get. Also, it would be really nice to have a summarized table depicting which features using st...

PCao by I plan to stick around
  • 1918 Views
  • 2 replies
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Resolved! Voicemail: order of message playback

Until yesterday, the voicemail always played the most recent messages first. I accidentally hit some buttons at some point and now it plays the oldest message first.  I can find now documentation on selecting the order of messages or how to fix this ...

doughty by I plan to stick around
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Resolved! How do I get the voicemail to email me again

I've had all of my Home Phone voicemail messages set to automatically email me to notify me of new voicemails. I was just fiddling around with my phone, changing some settings and I must have accidentally changed something and now I'm no longer recei...

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bscrivens by I plan to stick around
  • 10348 Views
  • 7 replies
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Rogers Ignite and phone connections

Hello. I just joined the forum today because I couldn't think of where else I could find information. I'm at the beginning stage of running Cat6 data cable from 2 upstairs bedrooms, to be terminated at my Rogers modem, which will be relocated to the ...

cutrug by I've been here awhile
  • 4496 Views
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A careless Rogers Tech cut my main cable line.

A careless Rogers Tech cut my main cable line.   I was at work, I got home, and my mom tells me the phone, tv, and internet all do not work.   She told me a Rogers tech was outside between the house here and the neighbor's house (Location of cable ta...

cdmlb by I'm here a lot
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  • 0 likes