Does anyone have the list of the approved long-distance 3rd party providers that Rogers will allow for long-distance? We recently switched to Rogers, and we have used Startec for years, either when with Bell before or even with Rogers years ago. Appa...
Ever since the outage, I cannot use my home phone to call a number on Vancouver Island. This is a number I previously called, on a regular basis, without any issues. I still have no issue calling it with my cell. Any ideas? ***Edited Labels***
calling a rogers phone is ok, calling a bell home phone and bell cell phone the call gets dropped. the problem for me is between the rogers and bell phone networks. St. John's, Newfoundland. ***Edited Labels***
My inter service has return but my VOIP is not working since the outage. SIP/ALG has already been disabled. I had to Voip line for many years with no issues, provider is Freephoneline Please help. Thanks ***Edited Labels***
I'm in Ottawa (K1Z post code). Home Phone (separate modem, not Ignite) was working this morning but failed again sometime after that. Was expecting a call from someone. Checked and found no dial tone at 7pm. Reset of modem didn't change anything. *...
I was going to post in the following thread since I recalled the discussions, but I see it has been archived, so I'm starting a new thread. https://communityforums.rogers.com/t5/Archived-Posts/Ignite-TV-home-phone-voice-mail-indicators/td-p/435978/pa...
I decided to log into Rogers Home and Away Online Manager today to update and add a new number to our call block list. You can imagine my surprise when I looked at the "unwanted callers list" and noticed that for every single one of the 30 numbers we...
When I see a number i don't recognize on caller-id is there a way I can either decline it or send it straight to voicemail?
So just changed to Ignite tv/internet/home phone. Up til now when someone called the name and number would show up on the tv screen. It no longer does that with Ignite, hopefully they will add that into Ignite at some point. Now on my home phone t...
I searched everywhere on Rogers support website, but could not find out whether the home phone's "Home & Away Online Manager" is a feature that is free to get. Also, it would be really nice to have a summarized table depicting which features using st...
Until yesterday, the voicemail always played the most recent messages first. I accidentally hit some buttons at some point and now it plays the oldest message first. I can find now documentation on selecting the order of messages or how to fix this ...
Hi Folks, I was cutover from legacy services to Ignite a few weeks ago. I've had a number of problems with my account since then which has led me to believe my cutover was not done correctly. Most of these issues have now been resolved, with the ...
I've had all of my Home Phone voicemail messages set to automatically email me to notify me of new voicemails. I was just fiddling around with my phone, changing some settings and I must have accidentally changed something and now I'm no longer recei...
Hello. I just joined the forum today because I couldn't think of where else I could find information. I'm at the beginning stage of running Cat6 data cable from 2 upstairs bedrooms, to be terminated at my Rogers modem, which will be relocated to the ...
I posted on PissedConsumer and was advised to post my gripe here. I am really hoping that I will get help here. In Nove,mber 2021, I called Rogers because suddenly I had no landline. I had no dialling tone on either of my two landlines.A technician ...
A careless Rogers Tech cut my main cable line. I was at work, I got home, and my mom tells me the phone, tv, and internet all do not work. She told me a Rogers tech was outside between the house here and the neighbor's house (Location of cable ta...
I've decided to switch to ignite but was curious if the included home phone still comes with unlimited Canadian long distance? *Added Labels*
our Ignite home phone stopped working. Restarting modem didn't help. ***Added Labels***
Previously, with the standard Rogers home phone I had my physical answering machine (plugged into a wall jack) pick up on 3 rings. If someone wanted to send me a fax, my fax machine (plugged into a different wall outlet, using the same phone number)...
When attempting an international call to a home in England using my home phone I now receive the following automated voice message: "We're sorry, due to telephone company facility trouble your call cannot be completed at this time...". I should note:...