Since yesterday my phone is working normal again in my Ignite network A service man from Rogers came in the morning and within 5 minutes found a cable FILTER between the wall connector and the modem, apparently this was recommended long time ago b...
Ticket C184363030 was opened the evening of 2023-01-24, Scientific Atlanta home phone modem, DS light on CR light flashing. not online, no dial tone, incoming calls go directly to voicemail ***Added Labels***
At least 20 Ignite Home Phone customers in our community are experiencing unexpected call drops or audio cutoff on calls they are receiving on a regular basis (2 or 3 per week). Most initially suspected their wireless phone equipment but the problem...
So I was recently on a cruise and I had my home phone forwarded to my cell phone, as I was expecting important calls concerning medical appointments. While on the cruise, I would get a red dot indicating I had a voice mail; however, I could not acce...
since Friday December 17th we’ve had issues with our cable. Technician came to the home but suggested ignite. Unfortunately we have a pending work order outstanding from a box returned to Rogers and has not be processed. We have no home phone sinc...
Hello; We recently moved to a number of Rogers services, including home phone. Since we started, call display has not worked on our home phone(s). Our account indicates we should have it, but all we get on our phone display when someone calls us is "...
My grandparents phone is not working. I got ignite tv because the old telephone modem. Now they can't even call 911.This is my 3rd time using Sharing a Concern. No luck. What happens if someone is wrong with my grandparents. This is not good Rogers. ...
According to the news, area code 753 (with along with 343 is an overlay for 613) became available in March. When I signed up a few days ago, I was told that no more 613 numbers were available and 753 weren't available. Does anyone know when 753 numbe...
My home phone has not been working since I got home at 2pm. When is this going to be fixed??? Brampton Main St & Vodden St area ***Edited Labels***
My Rogers Home phone includes Canada Wide calling. Several area codes include both local and long distance calls from my home. This should not matter to the home phone system. No calls should require a 1 before the area code as long as they are in Ca...
Manage home phone get a Rogers technical error we are working on it.not allowing to get to home phone Mgr. ***Added Labels***
Hello, we upgraded to Rogers Ignite in December 2019. Since then, when somebody enters our 3-digit buzzer code from the entry intercom located at our building's lobby, we do not get a ring in our apartment's phone. Is there a fix or workaround to...
We have had two accidents in less then 6 months and both times, the 911 service wasn’t working. The technicians are unable to assist. Anybody knows what’s the next steps? An elderly couple that isn’t getting any help to fix their issue. Anybody knows...
Hello, @57. Thank you for another helpful post along with the checklist to troubleshoot the cable issues. We appreciate your continuous contribution to our Community! Regards,RogersMoin
According to the customer rep. i talked to, it seemes like we cannot keep our current phone no. if we switch from Rogers legacy system bundle to Rogers Ignite system bundle. We would really like to keep our current phone no. Would someone knows why w...
Rogers home landline I have an open repair request since August 22, 2022 regarding my Rogers home landline - cable, not wireless. I have a particular problem when I try to call a specific other Rogers home landline number in that they can hear me b...
We have been a customer with Rogers for over 30 years now. On Aug 8 we went to switch our account from regular Rogers to Ignite Rogers Service. The individual accidently cancelled our home phone line and now it has been 30 days that we have been with...
I have tried in vain to use Call blocking, I use Microsoft Edge, it does not work on Edge, Tech support says "USE Google chrome it works" I use Google chrome ....it does not work. is there not an improved system that I can use to block calls......H...
Hello, I was an RHP customer and had my number listed on canada411/white pages. I have not been a customer for almost a year now, but my name, address, and old phone number which I never ported (straight up cancelled) still appears there. Canada411...
Cannot connect to the local Costco (moncton) with home phone. Getting the "your call cannot be completed as dialed" message. 2 separate cell phones connect fine. (pharmacy voice system is 506-317-0433 if somebody wants to check to see if it's rogers ...