Home Phone
Calling features, long distance, phones & equipment.
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Resolved! Rogers Ignite Home Phone and Building Entrance Systems

My building has a buzzer system in the lobby. A visitor enters a 4 digit code, which calls my Rogers Home Phone number. I then press 9 to let the visitor in the door. This has worked fine since becoming a home phone customer years ago.My understandin...

Gimped by I Plan to Stick Around
  • 1971 Views
  • 14 replies
  • 0 likes

Home phone connection to Bell Phone jacks

I am getting mix messages from Rogers. I would like to move over my Bell Phone to Ignite Home phone.   I understand that it is via the rogers modem. If power goes down so does access to your phone. I get it.   Based on everything I have read on Roger...

RACADRI by I've Been Here Awhile
  • 2107 Views
  • 6 replies
  • 0 likes

Resolved! Connecting home phone to Ignite Router

Just got the Ignite router/modem installed and the Home Phone option. The router/modem got connected to the Cable input and the ONE phone jack in my home office where my old phone was connected. How do I now connect my phone to the router so I can us...

Ignite Gateway must be placed in Basement?

Good morning, I hope everyone's having a nice Father's day.   I'm wondering if someone is encountering the same problem as me. I switched from legacy internet and homephone to Ignite internet/homephone. I've been provided with an XB7. However, becaus...

fhjg by I've Been Here Awhile
  • 1788 Views
  • 7 replies
  • 0 likes

Rogers Home Phone Suddenly Stops Working - Telephone 1 Flashing

Hi everyone,   We have had the Rogers Home Phone service connected to the Telephone modem via the old cable lines for over 16 years now - via the non-ignite, regular Home Phone service.   All of a sudden we notice that there is no dial tone. It was w...

aboyaci by I Plan to Stick Around
  • 1688 Views
  • 13 replies
  • 0 likes

Unable to Hear Callers but They Hear Me

From one day to the next I don’t hear the callers voice but they can hear me talk. I tried a different phone but it’s still the same problem. I tried all kinds of troubleshooting solutions but nothing works. I am stuck, help!       ***Edited Labels*...

T1221 by I've Been Here Awhile
  • 987 Views
  • 4 replies
  • 0 likes

How To Cancel Call Forward

Has anyone else had trouble cancelling call forward for their Rogers home phone. I was able to change from my Florida # to my cell but can't cancel by the *73 method.  I have tried several times over a 3 day period. Help!   *** Edited Labels/Title **...

alsclub by I've Been Here Awhile
  • 2885 Views
  • 6 replies
  • 0 likes

Forced to take VoIP home phone after moving addresses

I have a dedicated phone line ( not VOIP) which according to Rogers customer service cannot be moved to new house and has to be replaced with VOIP line and on their self serve new modem.   My job requires a terminal adaptor dedicated phone line, I ha...

NEEL2 by I've Been Around
  • 1074 Views
  • 3 replies
  • 0 likes

Resolved! VOIP settings for a softphone / Service over Internet

I previously had VOIP service with a different carrier. I was able to configure my laptop's softphone to work with my phone number from anywhere. I could also take a VOIP device and set it up so all I needed was an internet service and the phone woul...

ScottSut by I've Been Here Awhile
  • 1132 Views
  • 3 replies
  • 0 likes

Porting telephone number to Ignite home phone

When I signed up for Ignite Internet, TV and home phone I was told I would be able to port my existing POTS phone number to the Ignite home phone. The Ignite home phone came with a 343 area code number, my existing number is a 613 area code number (O...

philipw by I've Been Here Awhile
  • 2738 Views
  • 6 replies
  • 0 likes

Wireless Home Phone Modem Issue

I purchased my wireless home phone modem and now its not working. I was told I would have to purchase another one. Why???   **Labels Added**

Resolved! blocking calls

Good afternoon all Is there such a feature on rogers home phone that will enable me to block someone from calling my home phone     ***edited labels***

rbreedon by I've Been Around
  • 94577 Views
  • 96 replies
  • 0 likes

Troubles with Call-waiting and other

After about 6 weeks of trouble-free service, Rogers home phone has developed two issues, starting on Sunday 27th.   1.  When a call is in progress, and another call comes in ..."call waiting" ... we "flash" to pick up the other call.  It immediately ...

Resolved! Stand-alone landline (not part of ignite bundle)

Rogers keeps telling me that they no longer do stand-alone landline installations. But, if the cable/jack are already in the location (in this case, a nursing home) can I hook up a traditional phone with Rogers? After being told no, I went with a wir...

waegukin by I've Been Here Awhile
  • 1194 Views
  • 3 replies
  • 0 likes

How do I get my Ignite Home Phone number added to 411?

Hi everyone! So, I just want to start by saying that I work from Home (I'm an Accountant and alot of my work involves coordination and referrals with Organizations and Individuals with Disabilities, Seniors, and other clients who may not have their o...

ArgentiD1 by I've Been Here Awhile
  • 1001 Views
  • 2 replies
  • 0 likes