Home Phone
Calling features, long distance, phones & equipment.
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Issues phone internet and cable

since Friday December 17th we’ve had issues with our cable.  Technician came to the home but suggested ignite.  Unfortunately we have a pending work order outstanding from a box returned to Rogers and has not be processed.  We have no home phone sinc...

Moe121 by I've been around
  • 960 Views
  • 1 replies
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Resolved! Call Display not working on home phone

Hello; We recently moved to a number of Rogers services, including home phone. Since we started, call display has not worked on our home phone(s). Our account indicates we should have it, but all we get on our phone display when someone calls us is "...

macmillh by I'm here a lot
  • 3676 Views
  • 10 replies
  • 0 likes

Trying to get a hold of management

My grandparents phone is not working. I got ignite tv because the old telephone modem. Now they can't even call 911.This is my 3rd time using Sharing a Concern. No luck. What happens if someone is wrong with my grandparents. This is not good Rogers. ...

Adelfia59 by I've been around
  • 885 Views
  • 2 replies
  • 0 likes

New area code availability

According to the news, area code 753 (with along with 343 is an overlay for 613) became available in March. When I signed up a few days ago, I was told that no more 613 numbers were available and 753 weren't available. Does anyone know when 753 numbe...

fireborne by I plan to stick around
  • 1730 Views
  • 1 replies
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Home Phone not working

My home phone has not been working since I got home at 2pm.  When is this going to be fixed???  Brampton Main St & Vodden St area   ***Edited Labels***

LunaC by I've been around
  • 879 Views
  • 1 replies
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Resolved! Rogers Home Phone, Have to Dial 1 for Calls

My Rogers Home phone includes Canada Wide calling. Several area codes include both local and long distance calls from my home. This should not matter to the home phone system. No calls should require a 1 before the area code as long as they are in Ca...

Online home phone mgr.

Manage home phone get a Rogers technical error we are working on it.not allowing to get to home phone Mgr.       ***Added Labels***

ivanho by I've been around
  • 779 Views
  • 1 replies
  • 0 likes

911 Not Working

We have had two accidents in less then 6 months and both times, the 911 service wasn’t working. The technicians are unable to assist. Anybody knows what’s the next steps? An elderly couple that isn’t getting any help to fix their issue. Anybody knows...

Resolved! Check Your Cables

Hello, @57.   Thank you for another helpful post along with the checklist to troubleshoot the cable issues.   We appreciate your continuous contribution to our Community!   Regards,RogersMoin

Resolved! Keeping our current phone number when switching to Ignite Bundle

According to the customer rep. i talked to, it seemes like we cannot keep our current phone no. if we switch from Rogers legacy system bundle to Rogers Ignite system bundle. We would really like to keep our current phone no. Would someone knows why w...

Ricardo2 by I've been here awhile
  • 2262 Views
  • 4 replies
  • 1 likes

Open work order since August 22 for home landline problem

Rogers home landline I have an open repair request since August 22, 2022 regarding my Rogers home landline - cable, not wireless. I have a particular problem when I try to call a specific other Rogers home landline number in that they can hear me b...

HeideC by I've been here awhile
  • 1180 Views
  • 3 replies
  • 0 likes

canada411 delisting

Hello,   I was an RHP customer and had my number listed on canada411/white pages. I have not been a customer for almost a year now, but my name, address, and old phone number which I never ported (straight up cancelled) still appears there. Canada411...

necuratu by I've been around
  • 2480 Views
  • 1 replies
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Resolved! Home phone not able to connect to a particular business

Cannot connect to the local Costco (moncton) with home phone. Getting the "your call cannot be completed as dialed" message. 2 separate cell phones connect fine. (pharmacy voice system is 506-317-0433 if somebody wants to check to see if it's rogers ...

sswilson by I'm a reliable contributor
  • 1836 Views
  • 4 replies
  • 0 likes

Ignite Home Phone 911 Concerns

The problems with 911 access during a Rogers system failure wilI not be remedied by anything that Rogers does to enable continuation of 911 service for cell phone network users. Ignite Home Phone users do not and will not have reliable 911 service, o...

Long-distance 3rd party providers

Does anyone have the list of the approved long-distance 3rd party providers that Rogers will allow for long-distance? We recently switched to Rogers, and we have used Startec for years, either when with Bell before or even with Rogers years ago. Appa...

csbgal by I've been here awhile
  • 1819 Views
  • 3 replies
  • 0 likes