07-26-2023 11:35 AM - last edited on 07-26-2023 04:27 PM by RogersZia
can landline no. be retained if moving to a mbile phone only??
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07-28-2023 11:53 AM
Good day, @johndor !
Welcome and thanks for your question!
In most cases, we are able to port a landline number to a wireless line without any issues, so long as the info provided for the port request is accurate and the number is eligible.
I would recommend reaching out to our customer care folks so they can double check the number to make sure it is eligible. You can view our available avenues of support here, or feel free to PM us @CommunityHelps and we'll be happy to have a look as well. 🙂
Kind regards,
RogersYasmine
07-28-2023 11:53 AM
Good day, @johndor !
Welcome and thanks for your question!
In most cases, we are able to port a landline number to a wireless line without any issues, so long as the info provided for the port request is accurate and the number is eligible.
I would recommend reaching out to our customer care folks so they can double check the number to make sure it is eligible. You can view our available avenues of support here, or feel free to PM us @CommunityHelps and we'll be happy to have a look as well. 🙂
Kind regards,
RogersYasmine