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Landline to Mobile

johndor
I've been around

can landline no. be retained if moving to a mbile phone only??

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Landline to Mobile

RogersYasmine
Moderator
Moderator

Good day, @johndor !

 

Welcome and thanks for your question!

 

In most cases, we are able to port a landline number to a wireless line without any issues, so long as the info provided for the port request is accurate and the number is eligible. 

 

I would recommend reaching out to our customer care folks so they can double check the number to make sure it is eligible. You can view our available avenues of support here, or feel free to PM us @CommunityHelps and we'll be happy to have a look as well. 🙂

 

Kind regards,

RogersYasmine

 

 

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1 REPLY 1

Re: Landline to Mobile

RogersYasmine
Moderator
Moderator

Good day, @johndor !

 

Welcome and thanks for your question!

 

In most cases, we are able to port a landline number to a wireless line without any issues, so long as the info provided for the port request is accurate and the number is eligible. 

 

I would recommend reaching out to our customer care folks so they can double check the number to make sure it is eligible. You can view our available avenues of support here, or feel free to PM us @CommunityHelps and we'll be happy to have a look as well. 🙂

 

Kind regards,

RogersYasmine

 

 

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