Home Phone
Calling features, long distance, phones & equipment.
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Resolved! Connecting home phone to Ignite Router

Just got the Ignite router/modem installed and the Home Phone option. The router/modem got connected to the Cable input and the ONE phone jack in my home office where my old phone was connected. How do I now connect my phone to the router so I can us...

Home Phone Active Without Internet

We were lied to by Rogers sales rep. We have Rogers services at a seasonal location and we only need internet and television services 6 months out of 12, however we need the Home phone service active 12 months out of 12 for call fwd and security syst...

From ignite to legacy

My father was recently diagnosed with Dementia and has had his phone number for over 30 years. He currently has igninte phone (that rogers allowed an unauthorized person set up under his name). Now he is being admitted into a retirement home and the ...

Kable12321 by I've been here awhile
  • 1390 Views
  • 3 replies
  • 0 likes

Resolved! Getting home phone on two floors

Bell Canada is discontinuing their legacy copper phone system in my area to be replaced with Fibre.I already have Rogers Ignite Internet so Roger's might be the easiest path forward. However I need 2 phones on separate floors to be connected and I'm ...

Nemuritai by I've been here awhile
  • 2814 Views
  • 4 replies
  • 0 likes

Block Outgoing Calls on Home Phone

Hi guys, is there a way to lock my home phone from making outgoings calls at all both locally and long distance.       ***Added Labels***

Sleeklynn by I've been around
  • 3132 Views
  • 3 replies
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Ignite home phone

I am having many issues with the landline home phone. Many times you can't hear the caller on the other end o they can't hear you. Rogers has supported but the issue does not go completely. My question is, is it possible to use a DSL Filter? Would th...

KR110 by I've been around
  • 1358 Views
  • 2 replies
  • 0 likes

ZTE WF720 - Wireless Home Phone

ZTE WF720   I have had this modem for a good number of years.  I haven't changed anything, nor have I moved it .   I no longer get a green light for signal strength.  Any one on this forum know why?  Is there now an updated model but Rogers are keepi...

accsol by I've been around
  • 1872 Views
  • 1 replies
  • 0 likes

False "number is disconnected" message

My home phone will no longer connect to my doctor's office. I get the message that I've reached a disconnected number. This is nonsense. I can phone them from my cell phone, and they say they have had no problems with anyone else calling them. Being ...

RSS2 by I've been around
  • 882 Views
  • 1 replies
  • 0 likes

Porting issues from Bell Aliant

June 12, 2023, a rogers installer came and installed my Ignite Home Phone. I am able to make phone calls from my home phone, but incoming calls are not working 100%. Customer service gave me a ticket #, but it has been a few days and I am worried tha...

tmosdell by I've been here awhile
  • 2365 Views
  • 3 replies
  • 0 likes

Home & Away Voicemail ONLINE-VOICEMAIL LOGIN

I can never log onto this.  Can anyone? Rogers should not be advertising features that do not work. I really wan to set up my 96 yo mom's  Ignite home phone so that every call that is not friends/family goes to vmail and the vmail is sent by text or ...

sandy154 by I've been here awhile
  • 1651 Views
  • 4 replies
  • 0 likes

Arris Home Phone

Coax cable connector came off from the modem and no way to put it back.. When I contacted rogers they said rogers no longer provide/support Arris TM602 modens and asked me to  switch to ignite. My concern is my billing going up. What are my options. ...

Resolved! Home Phone Number Not Ported

Hello, my parents service was migrated from legacy to Ignite, but they failed to ask them about porting the number. A new number was assigned so they lost the number they have had since 1992. Multiple calls into Rogers gives different results each ti...

darkerice by I've been here awhile
  • 1923 Views
  • 2 replies
  • 0 likes

Toronto Home Phone Not Working

Hi,  Looking for some advice on next steps please.   My elderly parents have Rogers basic home phone and basic cable tv.   Their home phone repeated stops working.  This has happened every couple months for the past 3 years.    Every time it is an in...

Cv77 by I'm here a lot
  • 3234 Views
  • 11 replies
  • 0 likes

My IGNITE Phone Line was very unreliable for months

Since yesterday my phone is working normal again in my Ignite network    A service man from Rogers came in the morning and within 5 minutes found a cable FILTER between the wall connector and the modem, apparently this was recommended long time ago b...

JCH50 by I've been here awhile
  • 975 Views
  • 2 replies
  • 1 likes