Home Phone
Calling features, long distance, phones & equipment.
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Ignite home phone

I am having many issues with the landline home phone. Many times you can't hear the caller on the other end o they can't hear you. Rogers has supported but the issue does not go completely. My question is, is it possible to use a DSL Filter? Would th...

KR110 by I've been around
  • 720 Views
  • 2 replies
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ZTE WF720 - Wireless Home Phone

ZTE WF720   I have had this modem for a good number of years.  I haven't changed anything, nor have I moved it .   I no longer get a green light for signal strength.  Any one on this forum know why?  Is there now an updated model but Rogers are keepi...

accsol by I've been around
  • 1000 Views
  • 1 replies
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False "number is disconnected" message

My home phone will no longer connect to my doctor's office. I get the message that I've reached a disconnected number. This is nonsense. I can phone them from my cell phone, and they say they have had no problems with anyone else calling them. Being ...

RSS2 by I've been around
  • 568 Views
  • 1 replies
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Porting issues from Bell Aliant

June 12, 2023, a rogers installer came and installed my Ignite Home Phone. I am able to make phone calls from my home phone, but incoming calls are not working 100%. Customer service gave me a ticket #, but it has been a few days and I am worried tha...

tmosdell by I've been here awhile
  • 1473 Views
  • 3 replies
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Home & Away Voicemail ONLINE-VOICEMAIL LOGIN

I can never log onto this.  Can anyone? Rogers should not be advertising features that do not work. I really wan to set up my 96 yo mom's  Ignite home phone so that every call that is not friends/family goes to vmail and the vmail is sent by text or ...

sandy154 by I've been here awhile
  • 1139 Views
  • 4 replies
  • 0 likes

Arris Home Phone

Coax cable connector came off from the modem and no way to put it back.. When I contacted rogers they said rogers no longer provide/support Arris TM602 modens and asked me to  switch to ignite. My concern is my billing going up. What are my options. ...

Resolved! Home Phone Number Not Ported

Hello, my parents service was migrated from legacy to Ignite, but they failed to ask them about porting the number. A new number was assigned so they lost the number they have had since 1992. Multiple calls into Rogers gives different results each ti...

darkerice by I've been here awhile
  • 1233 Views
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Toronto Home Phone Not Working

Hi,  Looking for some advice on next steps please.   My elderly parents have Rogers basic home phone and basic cable tv.   Their home phone repeated stops working.  This has happened every couple months for the past 3 years.    Every time it is an in...

Cv77 by I'm here a lot
  • 2176 Views
  • 11 replies
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My IGNITE Phone Line was very unreliable for months

Since yesterday my phone is working normal again in my Ignite network    A service man from Rogers came in the morning and within 5 minutes found a cable FILTER between the wall connector and the modem, apparently this was recommended long time ago b...

JCH50 by I've been here awhile
  • 665 Views
  • 2 replies
  • 1 likes

Home Phone Modem (Not Ignite) still Down

Ticket C184363030 was opened the evening of 2023-01-24,  Scientific Atlanta home phone modem, DS light on CR light flashing.  not online, no dial tone, incoming calls go directly to voicemail     ***Added Labels***

AllenB by I've been around
  • 492 Views
  • 1 replies
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Ignite Home Phone Drops Calls

At least 20 Ignite Home Phone customers in our community are experiencing unexpected call drops or audio cutoff on calls they are receiving on a regular basis (2 or 3 per week).  Most initially suspected their wireless phone equipment but the problem...

PCDoctor by I plan to stick around
  • 1464 Views
  • 4 replies
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Issues phone internet and cable

since Friday December 17th we’ve had issues with our cable.  Technician came to the home but suggested ignite.  Unfortunately we have a pending work order outstanding from a box returned to Rogers and has not be processed.  We have no home phone sinc...

Moe121 by I've been around
  • 714 Views
  • 1 replies
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Resolved! Call Display not working on home phone

Hello; We recently moved to a number of Rogers services, including home phone. Since we started, call display has not worked on our home phone(s). Our account indicates we should have it, but all we get on our phone display when someone calls us is "...

macmillh by I'm here a lot
  • 2544 Views
  • 10 replies
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Trying to get a hold of management

My grandparents phone is not working. I got ignite tv because the old telephone modem. Now they can't even call 911.This is my 3rd time using Sharing a Concern. No luck. What happens if someone is wrong with my grandparents. This is not good Rogers. ...

Adelfia59 by I've been around
  • 651 Views
  • 2 replies
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New area code availability

According to the news, area code 753 (with along with 343 is an overlay for 613) became available in March. When I signed up a few days ago, I was told that no more 613 numbers were available and 753 weren't available. Does anyone know when 753 numbe...

fireborne by I plan to stick around
  • 1288 Views
  • 1 replies
  • 0 likes

Home Phone not working

My home phone has not been working since I got home at 2pm.  When is this going to be fixed???  Brampton Main St & Vodden St area   ***Edited Labels***

LunaC by I've been around
  • 652 Views
  • 1 replies
  • 0 likes