Resolved! Rogers home phone land line - only get busy signal no dial tone when picking up receiver
When I pick up the receiver, I'm not getting a dial tone, only a busy signal. What do I do to make a call? ***Edited Labels***
Home Phone
Calling features, long distance, phones & equipment.
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Forum Posts
Toronto Home Phone Not Working
Hi, Looking for some advice on next steps please. My elderly parents have Rogers basic home phone and basic cable tv. Their home phone repeated stops working. This has happened every couple months for the past 3 years. Every time it is an in...
Resolved! home phone wont accept INCOMING calls (on latest modem) without daily reboot
1) 10+ years rogers customer, phone always worked fine 2) last 6 months of ignite modem REBOOTING approx every 24 hrs breaking internet conferences 3) 3 weeks ago rogers tech called me (unsolicited) saying they noticed the reboots and new model modem...
My IGNITE Phone Line was very unreliable for months
Since yesterday my phone is working normal again in my Ignite network A service man from Rogers came in the morning and within 5 minutes found a cable FILTER between the wall connector and the modem, apparently this was recommended long time ago b...
Home Phone Modem (Not Ignite) still Down
Ticket C184363030 was opened the evening of 2023-01-24, Scientific Atlanta home phone modem, DS light on CR light flashing. not online, no dial tone, incoming calls go directly to voicemail ***Added Labels***
Ignite Home Phone Drops Calls
At least 20 Ignite Home Phone customers in our community are experiencing unexpected call drops or audio cutoff on calls they are receiving on a regular basis (2 or 3 per week). Most initially suspected their wireless phone equipment but the problem...
Resolved! Home phone forwarded to cell phone; however, cannot access voice mail while out of country
So I was recently on a cruise and I had my home phone forwarded to my cell phone, as I was expecting important calls concerning medical appointments. While on the cruise, I would get a red dot indicating I had a voice mail; however, I could not acce...
Resolved! Ignite Home Phone - TV Call Display
Call Display not appearing on the TV on Ignite! It did before on cable! *Added Labels*
Issues phone internet and cable
since Friday December 17th we’ve had issues with our cable. Technician came to the home but suggested ignite. Unfortunately we have a pending work order outstanding from a box returned to Rogers and has not be processed. We have no home phone sinc...
Resolved! Call Display not working on home phone
Hello; We recently moved to a number of Rogers services, including home phone. Since we started, call display has not worked on our home phone(s). Our account indicates we should have it, but all we get on our phone display when someone calls us is "...
Trying to get a hold of management
My grandparents phone is not working. I got ignite tv because the old telephone modem. Now they can't even call 911.This is my 3rd time using Sharing a Concern. No luck. What happens if someone is wrong with my grandparents. This is not good Rogers. ...
New area code availability
According to the news, area code 753 (with along with 343 is an overlay for 613) became available in March. When I signed up a few days ago, I was told that no more 613 numbers were available and 753 weren't available. Does anyone know when 753 numbe...
Home Phone not working
My home phone has not been working since I got home at 2pm. When is this going to be fixed??? Brampton Main St & Vodden St area ***Edited Labels***
Resolved! Rogers Home Phone, Have to Dial 1 for Calls
My Rogers Home phone includes Canada Wide calling. Several area codes include both local and long distance calls from my home. This should not matter to the home phone system. No calls should require a 1 before the area code as long as they are in Ca...
Online home phone mgr.
Manage home phone get a Rogers technical error we are working on it.not allowing to get to home phone Mgr. ***Added Labels***
Resolved! International Plus Long Distance plan - which countries are included?!
I pay $10/mth for the International Plus LD Plan for my home phone but don't know which ten countries are included. Inexplicably, Rogers does not provide a list anywhere on their website explaining long distance calling plans: https://www.rogers.com/...
Resolved! Building Intercom (Buzzer) Stopped Working After Upgrading to Rogers Ignite
Hello, we upgraded to Rogers Ignite in December 2019. Since then, when somebody enters our 3-digit buzzer code from the entry intercom located at our building's lobby, we do not get a ring in our apartment's phone. Is there a fix or workaround to...
911 Not Working
We have had two accidents in less then 6 months and both times, the 911 service wasn’t working. The technicians are unable to assist. Anybody knows what’s the next steps? An elderly couple that isn’t getting any help to fix their issue. Anybody knows...
Resolved! Check Your Cables
Hello, @57. Thank you for another helpful post along with the checklist to troubleshoot the cable issues. We appreciate your continuous contribution to our Community! Regards,RogersMoin
Resolved! Keeping our current phone number when switching to Ignite Bundle
According to the customer rep. i talked to, it seemes like we cannot keep our current phone no. if we switch from Rogers legacy system bundle to Rogers Ignite system bundle. We would really like to keep our current phone no. Would someone knows why w...
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