porting landline
trying to port Bell land line to Rogers. Bell has 9 digit account number and Rogers needs 10 digits. How do I reconcile? **Labels Updated**
Forum Posts
Xfinity voice question
My entire apartment building was recently changed to the Xfinity service. This includes the home phone service being called voice on Xfinity. My understanding is that since I am now on Xfinity if I move to a different area code location, I can take m...
Resolved! Home phone forward text messages to email?
I am currently with Fongo and was thinking of switching to Rogers Home phone since I am now a Bulk Xfinity Internet & TV customer. Currently if someone sends a text message to my home phone, Fongo immediately sends me an email with the contents of th...
Home phone lacking any practical protection against scammers
I’m writing this after my elderly parents fell victim to a phone scam over their Rogers Home Phone line. Having reviewed the current call screening and blocking features Rogers offers, I found them inadequate and essentially unusable for effectively ...
Resolved! Rogers Home Phone Number Porting
I would like to Port my Home Phone Number to another device or carrier. While doing this, I dont want to lose my Home Phone and the bundled pricing I have today. What is the process to Port out while getting a new number for the existing Home Phone. ...
Resolved! No Rogers Home Phone during Power Outage - Disappointing
We have had Rogers Home Phone for 4 to 5 years now. Yes - we are old fashioned and have a "land line". In the past when the power went out in the area our "land line" would continue to run for a few hours. Now when the power goes out, we lose ...
Resolved! Automated Message: "We're sorry, due to telephone company facility trouble your call cannot..."
When attempting an international call to a home in England using my home phone I now receive the following automated voice message: "We're sorry, due to telephone company facility trouble your call cannot be completed at this time...". I should note:...
Resolved! Name Change in 411 directory
could someone please tell me how to change the name in the 411 Directory ? It currently shows my husband's initials but he passed away this June. I would like to change it to show my initial. Thank you. ***Added Labels***
Resolved! Rogers Ignite Home Phone and Building Entrance Systems
My building has a buzzer system in the lobby. A visitor enters a 4 digit code, which calls my Rogers Home Phone number. I then press 9 to let the visitor in the door. This has worked fine since becoming a home phone customer years ago.My understandin...
No home phone service
Shame on you Roger’s. Your staff is perfectly fine leaving a senior with no phone service Orr access to 911 for 72 hours because of your mistake on a simple move order. Your staff is unable to resolve and certainly did not try to get a simple landlin...
Recover Home Phone #
I called Rogers to enquire about cell phone data usage. After clarifying my query the CSR advised me that my internet/landline plan was no longer available and I had to switch to Xfinity. The plan was switched to Xfinty and I received box within a we...
Home Phone Call Block
How do I know whether or not I have call blocking capabilities only Ignite home phone and is it extra to add?Thank you **Labels Added**
Can’t receive calls from some on home phone.
I was going to switch from bell to rogers for internet, cable, home phone and mobile phone. I changed my mind and then received email saying my number was on hold to call and say yes or no if I wanted to cancel. When I called the person I talked to o...
Resolved! Transfer my landline number to a cellphone line.
Hi, So we have had this landline number for multiple decades. As well as been with Rogers for 20+ years. We have decided to cancel our home phone service but considering our landline number is very important to keep for all family members and old fri...
Resolved! Call forwarding
Is it possible to deactivate call forwarding on my Roger’s landline from my Roger’s cell phone when I’m away from home?
Resolved! Ignite Home Phone - TV Call Display
Call Display not appearing on the TV on Ignite! It did before on cable! *Added Labels*
Resolved! Phone landline
My Rogers phone landline went dead for a whole day! Got up this morning and it is working again. Why would this happen? Internet and TV worked fine (thank heavens). Yesterday, Rogers said nothing showed up when they checked their end of things, th...
Area code 448
Unable to connect to area code 448 from my landline *Added Labels*
Call Display - Likely Spam
Something odd has happened to my call display. We have a system where people at the door to our building enter our apt number and it dials through to our phone and we can let the person in. Up til today it gave the name of our apartment as calling....
Activating Home Phone Jacks
This is a long shot, but can someone take a look at my Bell phone wiring and tell me how I can activate my jacks for Rogers Ignite Home Phone? The white box was installed when I had Bell Fibe internet and I believe it is a "dry loop". Any help is g...
