We cannot disable the voicemail feature as it appears to be a part of the plan. We need to turn on call forwarding for unanswered calls. We've tried the standard methods of disabling voicemail through star codes. I've attempted to use the business s...
I’m writing this after my elderly parents fell victim to a phone scam over their Rogers Home Phone line. Having reviewed the current call screening and blocking features Rogers offers, I found them inadequate and essentially unusable for effectively ...
I just upgraded my old 3 g box to the ZTE WF 723 all lights work fine I can dial in and out ok. The problem is that the system is set to auto dial my security monitoring station if there is an alarm. The old system worked fine for years the new syste...
I’d like to cancel my landline but still like the convenience of using the home phone device from time to time. Is there a way to have your cellphone connected to the home phone device and be able to use either one? I heard about the “jack to cell” c...
My home alarm sends a message when the phone line goes down. This is happenining recently at 4:15 a.m. E.S.T. Ther phone must go opff for only a moment. What can we do to eliminate this issue? Thanks **Labels Updated**
When I signed up for Ignite Internet, TV and home phone I was told I would be able to port my existing POTS phone number to the Ignite home phone. The Ignite home phone came with a 343 area code number, my existing number is a 613 area code number (O...
trying to port Bell land line to Rogers. Bell has 9 digit account number and Rogers needs 10 digits. How do I reconcile? **Labels Updated**
My entire apartment building was recently changed to the Xfinity service. This includes the home phone service being called voice on Xfinity. My understanding is that since I am now on Xfinity if I move to a different area code location, I can take m...
I am currently with Fongo and was thinking of switching to Rogers Home phone since I am now a Bulk Xfinity Internet & TV customer. Currently if someone sends a text message to my home phone, Fongo immediately sends me an email with the contents of th...
I would like to Port my Home Phone Number to another device or carrier. While doing this, I dont want to lose my Home Phone and the bundled pricing I have today. What is the process to Port out while getting a new number for the existing Home Phone. ...
We have had Rogers Home Phone for 4 to 5 years now. Yes - we are old fashioned and have a "land line". In the past when the power went out in the area our "land line" would continue to run for a few hours. Now when the power goes out, we lose ...
When attempting an international call to a home in England using my home phone I now receive the following automated voice message: "We're sorry, due to telephone company facility trouble your call cannot be completed at this time...". I should note:...
could someone please tell me how to change the name in the 411 Directory ? It currently shows my husband's initials but he passed away this June. I would like to change it to show my initial. Thank you. ***Added Labels***
My building has a buzzer system in the lobby. A visitor enters a 4 digit code, which calls my Rogers Home Phone number. I then press 9 to let the visitor in the door. This has worked fine since becoming a home phone customer years ago.My understandin...
Shame on you Roger’s. Your staff is perfectly fine leaving a senior with no phone service Orr access to 911 for 72 hours because of your mistake on a simple move order. Your staff is unable to resolve and certainly did not try to get a simple landlin...
I called Rogers to enquire about cell phone data usage. After clarifying my query the CSR advised me that my internet/landline plan was no longer available and I had to switch to Xfinity. The plan was switched to Xfinty and I received box within a we...
How do I know whether or not I have call blocking capabilities only Ignite home phone and is it extra to add?Thank you **Labels Added**
I was going to switch from bell to rogers for internet, cable, home phone and mobile phone. I changed my mind and then received email saying my number was on hold to call and say yes or no if I wanted to cancel. When I called the person I talked to o...
Hi, So we have had this landline number for multiple decades. As well as been with Rogers for 20+ years. We have decided to cancel our home phone service but considering our landline number is very important to keep for all family members and old fri...
Is it possible to deactivate call forwarding on my Roger’s landline from my Roger’s cell phone when I’m away from home?
