When attempting an international call to a home in England using my home phone I now receive the following automated voice message: "We're sorry, due to telephone company facility trouble your call cannot be completed at this time...". I should note:...
Just got the Ignite router/modem installed and the Home Phone option. The router/modem got connected to the Cable input and the ONE phone jack in my home office where my old phone was connected. How do I now connect my phone to the router so I can us...
Will call forward function if ignite internet is seasonally suspended? **Labels Added**
We were lied to by Rogers sales rep. We have Rogers services at a seasonal location and we only need internet and television services 6 months out of 12, however we need the Home phone service active 12 months out of 12 for call fwd and security syst...
My father was recently diagnosed with Dementia and has had his phone number for over 30 years. He currently has igninte phone (that rogers allowed an unauthorized person set up under his name). Now he is being admitted into a retirement home and the ...
Bell Canada is discontinuing their legacy copper phone system in my area to be replaced with Fibre.I already have Rogers Ignite Internet so Roger's might be the easiest path forward. However I need 2 phones on separate floors to be connected and I'm ...
Hi guys, is there a way to lock my home phone from making outgoings calls at all both locally and long distance. ***Added Labels***
I am having many issues with the landline home phone. Many times you can't hear the caller on the other end o they can't hear you. Rogers has supported but the issue does not go completely. My question is, is it possible to use a DSL Filter? Would th...
ZTE WF720 I have had this modem for a good number of years. I haven't changed anything, nor have I moved it . I no longer get a green light for signal strength. Any one on this forum know why? Is there now an updated model but Rogers are keepi...
My home phone will no longer connect to my doctor's office. I get the message that I've reached a disconnected number. This is nonsense. I can phone them from my cell phone, and they say they have had no problems with anyone else calling them. Being ...
can landline no. be retained if moving to a mbile phone only??
June 12, 2023, a rogers installer came and installed my Ignite Home Phone. I am able to make phone calls from my home phone, but incoming calls are not working 100%. Customer service gave me a ticket #, but it has been a few days and I am worried tha...
I can never log onto this. Can anyone? Rogers should not be advertising features that do not work. I really wan to set up my 96 yo mom's Ignite home phone so that every call that is not friends/family goes to vmail and the vmail is sent by text or ...
Call Display not appearing on the TV on Ignite! It did before on cable! *Added Labels*
Coax cable connector came off from the modem and no way to put it back.. When I contacted rogers they said rogers no longer provide/support Arris TM602 modens and asked me to switch to ignite. My concern is my billing going up. What are my options. ...
Hello, my parents service was migrated from legacy to Ignite, but they failed to ask them about porting the number. A new number was assigned so they lost the number they have had since 1992. Multiple calls into Rogers gives different results each ti...
When I pick up the receiver, I'm not getting a dial tone, only a busy signal. What do I do to make a call? ***Edited Labels***
Hi, Looking for some advice on next steps please. My elderly parents have Rogers basic home phone and basic cable tv. Their home phone repeated stops working. This has happened every couple months for the past 3 years. Every time it is an in...
1) 10+ years rogers customer, phone always worked fine 2) last 6 months of ignite modem REBOOTING approx every 24 hrs breaking internet conferences 3) 3 weeks ago rogers tech called me (unsolicited) saying they noticed the reboots and new model modem...
Since yesterday my phone is working normal again in my Ignite network A service man from Rogers came in the morning and within 5 minutes found a cable FILTER between the wall connector and the modem, apparently this was recommended long time ago b...