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Call gets Dropped while calling.

digitalcox
I'm here a lot

calling a rogers phone is ok, calling a bell home phone and bell cell phone the call gets dropped. the problem for me is between the rogers and bell phone networks. St. John's, Newfoundland.

***Edited Labels***

2 REPLIES 2

Re: Call gets Dropped while calling.

digitalcox
I'm here a lot

that label was not put there by me, misleading people doesn't help anyone.

Re: Call gets Dropped while calling.

RogersJermaine
Moderator
Moderator

Hi @digitalcox,

 

Thank you for your post here on the Rogers Community Forums! That can be frustrating to have your calls dropped when reaching out to family and friends.

To help identify the issue further if you can help answer some additional questions.

 

When did you notice this issue first occurring?

Are the calls going through at all or are they dropping in the middle of a conversation?

Are you making the calls through our network 3G/LTE, etc. or are you making the calls through Wi-Fi calling?

 

Looking forward to your reply!

 

RogersJermaine

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