Home Phone
Calling features, long distance, phones & equipment.
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Legacy (non-Ignite) Home Phone out again Saturday afternoon

I'm in Ottawa (K1Z post code). Home Phone (separate modem, not Ignite) was working this morning but failed again sometime after that. Was expecting a call from someone. Checked and found no dial tone at 7pm. Reset of modem didn't change anything.   *...

jc277 by I plan to stick around
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  • 5 replies
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Resolved! Rogers Home Phone Voicemail Indicator Not Working

I was going to post in the following thread since I recalled the discussions, but I see it has been archived, so I'm starting a new thread. https://communityforums.rogers.com/t5/Archived-Posts/Ignite-TV-home-phone-voice-mail-indicators/td-p/435978/pa...

57 by Resident Expert
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Rogers Home and Away Online Manager (New Glitch)

I decided to log into Rogers Home and Away Online Manager today to update and add a new number to our call block list. You can imagine my surprise when I looked at the "unwanted callers list" and noticed that for every single one of the 30 numbers we...

Call display only shows number and not name

So just changed to Ignite tv/internet/home phone.  Up til now when someone called the name and number would show up on the tv screen.  It no longer does that with Ignite, hopefully they will add that into Ignite at some point.  Now on my home phone t...

RyeEncoke by I plan to stick around
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  • 6 replies
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Resolved! Is Home & Away Online Manager free to get & free to use ?

I searched everywhere on Rogers support website, but could not find out whether the home phone's "Home & Away Online Manager" is a feature that is free to get. Also, it would be really nice to have a summarized table depicting which features using st...

PCao by I plan to stick around
  • 2208 Views
  • 2 replies
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Resolved! Voicemail: order of message playback

Until yesterday, the voicemail always played the most recent messages first. I accidentally hit some buttons at some point and now it plays the oldest message first.  I can find now documentation on selecting the order of messages or how to fix this ...

doughty by I plan to stick around
  • 3281 Views
  • 1 replies
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Resolved! How do I get the voicemail to email me again

I've had all of my Home Phone voicemail messages set to automatically email me to notify me of new voicemails. I was just fiddling around with my phone, changing some settings and I must have accidentally changed something and now I'm no longer recei...

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bscrivens by I plan to stick around
  • 11342 Views
  • 7 replies
  • 1 likes

Rogers Ignite and phone connections

Hello. I just joined the forum today because I couldn't think of where else I could find information. I'm at the beginning stage of running Cat6 data cable from 2 upstairs bedrooms, to be terminated at my Rogers modem, which will be relocated to the ...

cutrug by I've been here awhile
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A careless Rogers Tech cut my main cable line.

A careless Rogers Tech cut my main cable line.   I was at work, I got home, and my mom tells me the phone, tv, and internet all do not work.   She told me a Rogers tech was outside between the house here and the neighbor's house (Location of cable ta...

cdmlb by I'm here a lot
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  • 4 replies
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Resolved! Ignite Long Distance

I've decided to switch to ignite but was curious if the included home phone still comes with  unlimited Canadian long distance?   *Added Labels*

Robbell by I plan to stick around
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  • 5 replies
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home phone not working

our Ignite home phone stopped working.  Restarting modem didn't help.         ***Added Labels***

pennye by I plan to stick around
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Rogers Ignite - Configuring Answering Machine & Fax

Previously, with the standard Rogers home phone I had my physical answering machine (plugged into a wall jack) pick up on 3 rings.  If someone wanted to send me a fax, my fax machine (plugged into a different wall outlet, using the same phone number)...

Buckoo by I'm here a lot
  • 6535 Views
  • 4 replies
  • 1 likes

fax with hp all in one

I have a HP MFP 276 all in one printer and would like to know how to connect it to the rogers ignite home phone so that it can send fax.  I tried connecting it to the back of the Router but it doesn't work.  

kl21 by I've been here awhile
  • 4893 Views
  • 7 replies
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Resolved! Rogers Home Phone connecting to Ignite Router

I'm in the midst of migrating to Ignite Internet.  I already have Rogers Home Phone.  The tech came today and dropped off the router and the TV box.  I have an ARRIS Model TM502G box for home phone. I also have a home alarm system (not Rogers) that c...

jcloughley by I've been here awhile
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Ignite Gateway must be placed in Basement?

Good morning, I hope everyone's having a nice Father's day.   I'm wondering if someone is encountering the same problem as me. I switched from legacy internet and homephone to Ignite internet/homephone. I've been provided with an XB7. However, becaus...

fhjg by I've been here awhile
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  • 7 replies
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Rogers Home Phone Suddenly Stops Working - Telephone 1 Flashing

Hi everyone,   We have had the Rogers Home Phone service connected to the Telephone modem via the old cable lines for over 16 years now - via the non-ignite, regular Home Phone service.   All of a sudden we notice that there is no dial tone. It was w...

aboyaci by I plan to stick around
  • 5936 Views
  • 13 replies
  • 0 likes

Unable to Hear Callers but They Hear Me

From one day to the next I don’t hear the callers voice but they can hear me talk. I tried a different phone but it’s still the same problem. I tried all kinds of troubleshooting solutions but nothing works. I am stuck, help!       ***Edited Labels*...

T1221 by I've been here awhile
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  • 4 replies
  • 0 likes