So just changed to Ignite tv/internet/home phone. Up til now when someone called the name and number would show up on the tv screen. It no longer does that with Ignite, hopefully they will add that into Ignite at some point. Now on my home phone t...
I searched everywhere on Rogers support website, but could not find out whether the home phone's "Home & Away Online Manager" is a feature that is free to get. Also, it would be really nice to have a summarized table depicting which features using st...
Until yesterday, the voicemail always played the most recent messages first. I accidentally hit some buttons at some point and now it plays the oldest message first. I can find now documentation on selecting the order of messages or how to fix this ...
Hi Folks, I was cutover from legacy services to Ignite a few weeks ago. I've had a number of problems with my account since then which has led me to believe my cutover was not done correctly. Most of these issues have now been resolved, with the ...
I've had all of my Home Phone voicemail messages set to automatically email me to notify me of new voicemails. I was just fiddling around with my phone, changing some settings and I must have accidentally changed something and now I'm no longer recei...
Hello. I just joined the forum today because I couldn't think of where else I could find information. I'm at the beginning stage of running Cat6 data cable from 2 upstairs bedrooms, to be terminated at my Rogers modem, which will be relocated to the ...
A careless Rogers Tech cut my main cable line. I was at work, I got home, and my mom tells me the phone, tv, and internet all do not work. She told me a Rogers tech was outside between the house here and the neighbor's house (Location of cable ta...
I've decided to switch to ignite but was curious if the included home phone still comes with unlimited Canadian long distance? *Added Labels*
our Ignite home phone stopped working. Restarting modem didn't help. ***Added Labels***
Previously, with the standard Rogers home phone I had my physical answering machine (plugged into a wall jack) pick up on 3 rings. If someone wanted to send me a fax, my fax machine (plugged into a different wall outlet, using the same phone number)...
I have a HP MFP 276 all in one printer and would like to know how to connect it to the rogers ignite home phone so that it can send fax. I tried connecting it to the back of the Router but it doesn't work.
I'm in the midst of migrating to Ignite Internet. I already have Rogers Home Phone. The tech came today and dropped off the router and the TV box. I have an ARRIS Model TM502G box for home phone. I also have a home alarm system (not Rogers) that c...
Good morning, I hope everyone's having a nice Father's day. I'm wondering if someone is encountering the same problem as me. I switched from legacy internet and homephone to Ignite internet/homephone. I've been provided with an XB7. However, becaus...
Hi everyone, We have had the Rogers Home Phone service connected to the Telephone modem via the old cable lines for over 16 years now - via the non-ignite, regular Home Phone service. All of a sudden we notice that there is no dial tone. It was w...
Why is my home phone not working? ***Edited Labels***
From one day to the next I don’t hear the callers voice but they can hear me talk. I tried a different phone but it’s still the same problem. I tried all kinds of troubleshooting solutions but nothing works. I am stuck, help! ***Edited Labels*...
Has anyone else had trouble cancelling call forward for their Rogers home phone. I was able to change from my Florida # to my cell but can't cancel by the *73 method. I have tried several times over a 3 day period. Help! *** Edited Labels/Title **...
I am getting mix messages from Rogers. I would like to move over my Bell Phone to Ignite Home phone. I understand that it is via the rogers modem. If power goes down so does access to your phone. I get it. Based on everything I have read on Roger...
I am not able to make a call from my home phone # ***Edited Labels***
I have a dedicated phone line ( not VOIP) which according to Rogers customer service cannot be moved to new house and has to be replaced with VOIP line and on their self serve new modem. My job requires a terminal adaptor dedicated phone line, I ha...
