My IGNITE Phone Line was very unreliable for months

[JCH50]

Since yesterday my phone is working normal again in my Ignite network   

A service man from Rogers came in the morning and within 5 minutes found a cable FILTER between the wall connector and the modem, apparently this was recommended long time ago but it creates problems at the moment.  What a relief to fix this frustrating issue.   I wonder how many other people have the same issue. 
Regards

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[RogersYasmine]

Greetings @JCH50,

We appreciate you  joining us in the Rogers Community and thank you for your post! 🙂

I haven't seen this particular scenario come up myself, but I'm sure your post will help any others who may run into a similar situation. Thanks for sharing your experience!

Cheers!

RogersYasmine

[JCH50]

Thank you Yasmine       It can be frustrating since the filter was initially installed by the first rogers technician 2 years ago.   I think they call it a line filter and is only 1 inch long.     regards