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Receiving texts to both iPhones

petuliu
I've been around

I transitioned from Shaw and I probably made an error setting up my iPhones. I have two lines, now all the text messages come to both, no matter to which number they are sent. 

I keep calling Customer service and get a message it's closed - it's a regular work day, Dec 27 at about 10:30 am in Toronto

 

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Re: Receiving texts to both iPhones

57
Resident Expert
Resident Expert

The following links should work to explain and fix this problem:  This is not a Rogers issue.

 

https://www.imore.com/can-someone-else-your-family-see-your-texts-heres-fix

 

https://www.tenorshare.com/iphone-fix/messages-appearing-on-multiple-iphones-how-to-stop-it.html

 

I'm not an expert on this, however, this is probably only happening for iMessages, not regular texts...

Re: Receiving texts to both iPhones

Pauly
Resident Expert
Resident Expert

I concur, this sounds like an iMessages problem, it needs to be turned off on the old device.

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