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Forum Posts

Iphone13 dropping cell service

Can’t seem to reliably stay connected to Roger’s cell serviceSignal drops intermittentlySIM card works in other cell phonesNetwork reset does not help   *Added Labels*

DocSBC by I've been around
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  • 1 replies
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Resolved! Recover deleted texts

Hi, I needed help with recovering deleted texts I sent on my phone. It was probably from 2 years ago. I don’t need the content I just the number I texted. Is there someone I can email?Thanks in advance!   **Labels Added**    

Rodshi by I've been here awhile
  • 1702 Views
  • 3 replies
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Group texts Can’t text

I have been in a group text for a few months. This weekend no one can see my texts anymore. I am still in the group, I can see everyone else’s texts. I am in the group still. No one has blocked me. I have reset my phone, powered on and off with messe...

ADree by I've been here awhile
  • 5418 Views
  • 8 replies
  • 1 likes

Rogers Device Protection plan

I paid 18.99$ every month but when I lost my phone, they take 452$ and rejected my request. If you pay 18.99$, you can buy phone by down-payment of 452$ from any other company.      *Edited Labels***

Jagsharan by I've been around
  • 698 Views
  • 1 replies
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Certified Pre-Owned

Was wondering about the certified pre-owned iphones (14 pro or 15 pro).  My main concern is the battery health.  The options for the CPO are like new and lightly used.  I would be going with the 'like new' version but was wondering if the phones woul...

mrvillegas by I've been around
  • 1031 Views
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How to file a repair service for my Iphone?

I added the device protection plan from Rogers when I get my Iphone 15 Pro Max from Rogers, now my phone screen is cracked. I want a repair, and I filed a request online. However, it said that "You are being redirected to Apple to complete the repair...

sold a bad iphone

I phone 15. Had issue with the phone. Now Apple has it to repair the phone and Rogers says I still have to pay full price for the Phone. Prior to buying the Phone I was conned into getting an I phone  The girl at Canadian Tire gave me the whole spell...

Rogers 5G multi sim card

Just received an iphone 13 with a multi sim card.  How do I trim the card so that I end up with only the nano size?  It's not apparent from looking at the card.  Don't want to damage the SIM right out of the box!   **Labels Added**

percina by I've been around
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iPhone 15 pro back order

I ordered a new iPhone 15 pro on April 3, 2024. The agent said it was in stock and would be shipped immediately.After going back to the app it said the phone was back ordered. It’s been 3 weeks now.   *Added Labels*

eSIM charges and other details

I was using physical card, one day I have activated eSIM and later on I realised that there would be some charges, so I canceled eSIM and meanwhile my physical card was also dead so I had to activate eSIM again and I would like to know all complete c...

Hardik001 by I've been around
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Where’s my internet

We moved on March 9th and are still waiting for our internet. We have been loyal customers for nearly 15 years and we have been lied to and given the run around for nearly 2 weeks now. We’ve been told there is a glitch with our account and they are w...

Lizlin by I've been around
  • 550 Views
  • 1 replies
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iPhone not sending sms to Android

All of a sudden in the past two weeks my iPhone has stopped sending text messages to any Android phones. I’ve checked ALL required settings and they are correct. I’ve also wiped and restored the iPhone to default to make sure there are no conflicts. ...

Rogers iPhone Voice Mail 😖

This is super frustrating! After years of having no problems with my iPhone and service from Rogers, since September 22, I can’t seem to resolve two problems.1-I used to always have visual voicemail. It was not an “extra “service which Rogers is tryi...

TyGuyMTL by I've been around
  • 1596 Views
  • 1 replies
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Resolved! Rogers Unable to Enable Wifi Calling

I ported to Rogers yesterday with my iPhone 13 Pro (purchased directly from Apple) and I'm unable to enable Wifi calling. When I turn it on via the Phone settings menu, I get a message to contact Rogers to enable wifi calling on this account. I've do...

Can't send SMS text messages unless replying to an SMS

When i try to send an SMS message to someone it fails to send. If that person texts me first, then I can send them SMS messages successfully. Tried this with multiple contacts. Note, this is not Imessage related. I tried resetting network settings on...

Apple Watch 7 error message trying to set up Cellular

Hello,   I am trying to setup Cellular through the app.  I get an error message "We're sorry we are unable to proceed with your request at this time." This is after I have selected a plan.  I got past this the first time and it seemed to get stuck wh...

SUCV by I've been around
  • 578 Views
  • 1 replies
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iPad

Is that true that i am going to receive a free device from points??     ***Edited Labels***

Call forwarding to a US number and other call forwarding issues

I am just going to post this for reference purposes. The call forwarding feature on iPhones and Android devices, coupled with the specific star codes *21*xxxxxxx# to activate and #21# to deactivate, don't work as they should. I've been using call for...

Hmm by I'm a reliable contributor
  • 1741 Views
  • 3 replies
  • 0 likes