I phone 15. Had issue with the phone. Now Apple has it to repair the phone and Rogers says I still have to pay full price for the Phone. Prior to buying the Phone I was conned into getting an I phone The girl at Canadian Tire gave me the whole spell...
I signed up for the phone, paid for it, and why wasn't it delivered to me ***Added Labels***
Just received an iphone 13 with a multi sim card. How do I trim the card so that I end up with only the nano size? It's not apparent from looking at the card. Don't want to damage the SIM right out of the box! **Labels Added**
I ordered a new iPhone 15 pro on April 3, 2024. The agent said it was in stock and would be shipped immediately.After going back to the app it said the phone was back ordered. It’s been 3 weeks now. *Added Labels*
I was using physical card, one day I have activated eSIM and later on I realised that there would be some charges, so I canceled eSIM and meanwhile my physical card was also dead so I had to activate eSIM again and I would like to know all complete c...
We moved on March 9th and are still waiting for our internet. We have been loyal customers for nearly 15 years and we have been lied to and given the run around for nearly 2 weeks now. We’ve been told there is a glitch with our account and they are w...
All of a sudden in the past two weeks my iPhone has stopped sending text messages to any Android phones. I’ve checked ALL required settings and they are correct. I’ve also wiped and restored the iPhone to default to make sure there are no conflicts. ...
This is super frustrating! After years of having no problems with my iPhone and service from Rogers, since September 22, I can’t seem to resolve two problems.1-I used to always have visual voicemail. It was not an “extra “service which Rogers is tryi...
I ported to Rogers yesterday with my iPhone 13 Pro (purchased directly from Apple) and I'm unable to enable Wifi calling. When I turn it on via the Phone settings menu, I get a message to contact Rogers to enable wifi calling on this account. I've do...
When i try to send an SMS message to someone it fails to send. If that person texts me first, then I can send them SMS messages successfully. Tried this with multiple contacts. Note, this is not Imessage related. I tried resetting network settings on...
Hello, I am trying to setup Cellular through the app. I get an error message "We're sorry we are unable to proceed with your request at this time." This is after I have selected a plan. I got past this the first time and it seemed to get stuck wh...
Is that true that i am going to receive a free device from points?? ***Edited Labels***
I am just going to post this for reference purposes. The call forwarding feature on iPhones and Android devices, coupled with the specific star codes *21*xxxxxxx# to activate and #21# to deactivate, don't work as they should. I've been using call for...
When I try and complete the cellular setup of my Apple Watch Series 7 (watchOS 10.3) via the Watch app (iPhone 15 Pro, iOS 17.3), it begins to open the Rogers.com website, but can't seem to connect. ***Edited Labels***
I've never been so frustrated. I do not understand why it is literally impossible to buy the white Iphone 15 pro max on a talk and text plan with the rogers credit card equal payment plan. I get that its a very popular color, but what i don't underst...
When I went access my Rogers email today I was told I needed to reset my password, no idea whyCan’t reset because it sends the recovery code to the email address that I can’t accessSent an email from my Apple email address and it was not delivered be...
Rogers locks down even unlocked phones when it comes to Live Voicemail. They do not allow custom greetings. This is because the Rogers does not support custom greetings for Live Voicemail. Will Rogers unlock custom greetings for people using IOS17+?
Hello, Anyone else having issues right now? I'm unable to send SMSs to anyone with an Android device - or via Text/SMS **Labels Added**
Hi I ordered a iPhone 15 Pro online and the person through the chat never mentioned they were on back order. I see my order status is on back order, is there an estimated time when more are coming in? Or is it on back order because I only ordered it ...
Any one had problem receiving SMS from HSBC Hongkong. I never had problems using fido but once switched to Rogers, these messages seem to have been blocked. Have checked my blocked contacts. Thanks ***ADDED LABELS***
