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Forum Posts

eSIM provisioning issues

I hope this post saves some of you a huge headache and maybe $10. I'm happy to report, that eSIM works and how simple it was to add the line to an iPhone XS. I'll start off by saying it wasn't an easy journey to get here though. I had to gather piece...

tekguy by I Plan to Stick Around
  • 5526 Views
  • 6 replies
  • 0 likes

Resolved! Disabling Amber alert on iphone

How do I disable amber alert on my iphone ios 12? When I googled it, we can go to settings/notifications and scroll down to government alerts and we should have the options to disable amber alerts and/or emergency alerts. But these options are missin...

fodase by I've Been Around
  • 71354 Views
  • 21 replies
  • 0 likes

Premium Voicemail To Text doesn't work on iPhone

Hi, I added Premium Voicemail To Text on my second line (additional line). Both lines (main and additional line) are under Share Everything Plan. It seems doesn't work and voicemail comes like before I mean it comes like regular audio message. It doe...

Madjid59m by I've Been Here Awhile
  • 3106 Views
  • 7 replies
  • 0 likes

iPhone 8 Plus on Rogers network and gps series 4 iwatch

Hi, I have a iPhone 8 Plus and iwatch series 4 gps paired to my iPhone, when I get a voice mail notification on my iwatch. I try to listen to the voice mail via my iwatch and it only shows access voice mail on iPhone. There are no options to listen t...

dreadnot by I'm Here A Lot
  • 1704 Views
  • 4 replies
  • 0 likes

How to Activate an eSIM Card on Dual SIM iPhones

Steps to follow for Business customers to activate an eSIM card on dual SIM iPhones. eSIM activations are only available on Bring Your Own Device plans. eSIM cards are only available to Business customers through Rogers Direct. Important: You need an...

Resolved! Using Apple Watch without iPhone nearby

I paired it up with my iPhone 7 and while iPhone is ON i can make calls and use data and messages on my apple watch but when i turn the iPhone OFF only phone call work on apple watch while data and messages dont work at all.Am i doing something wrong...

joker by I've Been Here Awhile
  • 3916 Views
  • 13 replies
  • 0 likes

Resolved! Apple Watch Series 3 - Sale

I noticed that the Apple Watch Series 3 is on sale if you buy it out right for 289 but then I also noticed a thing saying that you save 240 when you buy it and the first three months is on Rogers but what if you don’t want to activate the cellular op...

empty voicemail messages - no missed calls

I have an I phone 6. Several times a week I have notifications that I have voicemail waiting but there are no corresponding "missed calls". When I check the messages there is never any content - just dead air. My guess is they are from telemarketers/...

SeastaR22 by I've Been Around
  • 9677 Views
  • 12 replies
  • 1 likes

Apple Watch Data Plan: Is It Worth the Hassle?

Back in October I was in a similar situation with my AW4. After a lot of hassle and enormous time wasted, RogersMaude here helped and solved the problem. My AW4 has been able to connect to the Rogers network flawlessly since. However, after three mon...

MichaelYYZ by I Plan to Stick Around
  • 2513 Views
  • 4 replies
  • 0 likes

iPhone XR - cannot send MMS messages "Not Delivered", but can receive them

Hey all, I have done about everything and I am on the verge of giving up. I have an iPhone XR 128gb, and I cannot send picture messages via text, it always comes up as "Not Delivered". I can receive them though, and I can send messages through text, ...

tupe1 by I've Been Here Awhile
  • 3274 Views
  • 5 replies
  • 0 likes

Activate Voicemail

how do i reactivate my voicemail on iphone XR ?   *Added labels*

I can't send texts to one person

So as the title say I am unable to send texts to one person. I can call them perfectly fine and the texts register as sent, but the person never gets the texts. I receive their texts and calls as well. I had this problem on my last phone, a Samsung G...

Norir by I've Been Here Awhile
  • 5421 Views
  • 7 replies
  • 0 likes

PSA - DO NOT update Series 4 Apple Watches to 5.1

My series 4 watch is bricked.Tons of stories online of this happening. It’s a massive issue. Apple support are working on it. No ETA right now.If you have a watch stuck at the Apple logo, leave it off the power and let the battery drain and eventuall...

nasa25 by I'm a Trusted Contributor
  • 2721 Views
  • 11 replies
  • 1 likes

Resolved! Wifi Calling With iOS 12 / 12.0.1

I have two iPhones (SE) with updated Apple IOS 12.0.1 (latest). Since the iOS update (and it could be just coincidence), I no longer seem to have Rogers Wifi Calling functionality. Previously when at home and connected to wifi, I would have the words...

Ontario by I Plan to Stick Around
  • 4090 Views
  • 1 replies
  • 0 likes

IPhone XS Max

Random issues which I'll list below I have been having since I got the phone a day or 2 after it launched on Rogers. 1. Calls constantly failing when I'm trying to dial out. 2. Calls dropping when I have 2 other people on the line at the same time. 3...

tripppyj1 by I've Been Here Awhile
  • 3809 Views
  • 18 replies
  • 0 likes

Resolved! Clarification on $250 off promo when activating an iPhone and Apple Watch

I was just on a live chat and the agent had no idea what I was talking about and transferred me to retentions which was an infinite wait. Got fed up and ended the chat. So here’s my question. It’s pretty simple:I upgraded one of my lines from an iPho...

nasa25 by I'm a Trusted Contributor
  • 2612 Views
  • 4 replies
  • 0 likes

Apple Watch Transfer exisiting data plan

Anyone know on how re-setup existing data plan on apple watch? I noticed that once you setup plan once, let say you wipe your watch or get new one and want to re-use watch pan that your already have, rogers does not seem to let you to select plan you...

dstochmal by I've Been Here Awhile
  • 1266 Views
  • 1 replies
  • 0 likes