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Forum Posts

Resolved! Pairing Apple Watch SE with Family Sharing

How do I find out (before I buy) if I will be able to pair an Apple Watch SE to my phone? Can I set up my child’s Apple Watch SE (he doesn’t have his own phone) to my account as family sharing?   **Labels Added**    

CS-H by I've been here awhile
  • 7409 Views
  • 20 replies
  • 2 likes

Data Only Plan Apple Watch

Since Rogers still doesn't offer family sharing options for an Apple Watch for a kid, I'm wondering if it's possible to get a data only plan for an Apple Watch? I just want my daughter to be able to use her apple watch without a phone in order to con...

Nougat42 by I've been here awhile
  • 146 Views
  • 2 replies
  • 1 likes

iPhone 10 - Cannot phone out - I can accept calls normally.

The last few days, when I try to call out on my iPhone 10, it always shows calling but nothing happens and then it cuts out- call failed message appears.  Has been going on for 3 days, doesn’t matter who I call.  I can accept calls normally. In Vanco...

Resolved! Voice Mail problems

I can’t get my iPhone to record voicemail consistently. Despite 2 calls to Roger’s to re:set my set up.Any ideas out there? Thanks

KAB2 by I'm here a lot
  • 495 Views
  • 9 replies
  • 0 likes

Telegram doesn’t send sms activation code

I recently switch plan and phone with you guys but when I’m log in to my telegram account, I don’t receive any activation sms code, I tried everything and it’s been 4 months now

babyti by I've been around
  • 25667 Views
  • 3 replies
  • 2 likes

Wifi calling

I have issues of wifi calling on my apple pro 14, i have tried many things but did not worked out

guri3461 by I've been here awhile
  • 206 Views
  • 4 replies
  • 0 likes

iphone 15pm backordered with no update on status

Hi, I placed an order for iphone 15 pro max white 256gb on Jan 5th and have not heard anything back as of yet. I am wondering if anyone know if the model will be restock soon? It's very frustrating without any update  Thank you  

yhk by I've been here awhile
  • 1546 Views
  • 7 replies
  • 1 likes

Visual voicemail delayed delivery

I’ve noticed that I’m getting voicemails delivered 1-24 hours after they were left. I understand that the first step to troubleshooting for this is often to fully reset the voicemail on the phone (which subsequently clears out all the voicemail and m...

Lancelot2 by I've been here awhile
  • 15445 Views
  • 23 replies
  • 2 likes

Resolved! Unable to Add Apple Watch to My Cellular Plan

Hello! I thought I'd mention here that I have been trying to activate cellular service for a new apple watch and I get the weirdest errors: when I go through the app, first I don't get a query whether I want to include the apple watch in my share eve...

Qubit by I plan to stick around
  • 10827 Views
  • 23 replies
  • 2 likes

Rogers Account Ineligible for Cellular on Apple Watch

Hello, I've been trying to set up the cellular on my Apple Watch via the Watch app, and it continues to say "Your Rogers account is no eligible to enable cellular on your Apple Watch. Contact Rogers". I have been trying to work with Rogers (in-store,...

oliviaduke by I've been here awhile
  • 4555 Views
  • 14 replies
  • 1 likes

Likewize device protection

My phone is lost and likewize is asking for find my phone enabled document. Don’t know what is that. They are saying your carrier can provide that document.   **Labels Added**

SARB21491 by I've been here awhile
  • 6071 Views
  • 33 replies
  • 1 likes

Save & Return Question.

If I lease a new iPhone with the Save & Return program offered by Rogers, do not add device protection but add AppleCare+ at a later dateWill Rogers Accept the iPhone back if it had been replaced through AppleCare+ Warranty?   **Labels Updated**

Blvcklvgg by I've been around
  • 294 Views
  • 1 replies
  • 0 likes

Apple watch standalone (sperate number) plan?

Will Rogers offer standalone apple watch plan soon? Or already there? if so, could anyone help share the steps of setup? Just bought an apple watch from Rogers store and find I don't get a separate number.   Thought its a simple feature both Telus/Be...

gaok12345 by I've been here awhile
  • 11410 Views
  • 24 replies
  • 2 likes

Resolved! Unable to add Rogers Yahoo mail account to iPhone native Mail App

Since the IOS upgrade to IOS 18, a problem has arisen in the iphone's native app.  In particular, it is the "Add Account" feature where you no longer able to add a new Rogers Yahoo email account or update a new password (that you may have changed as ...

Nancy12 by I plan to stick around
  • 9526 Views
  • 43 replies
  • 1 likes

Rogers iPhone 16 Pro Max Promo Scam or Real?

I have just had a call centre claiming to be Rogers promotional dept, I listened to the shpeal and asked the person to call me back today. The call came from an entirely different number, I spoke to a couple of people and the 2nd person said they wer...

schmidtj12 by I've been around
  • 1538 Views
  • 2 replies
  • 0 likes

6 hour voicemail?

I keep my Apple DND disturb on until 9 am. At 5 am I apparently got a voice mail that lasted 6 hours? How?   **Labels Updated**    

Receiving MMS text messages in email

Text messages (MMS) are being directed to email instead of text. I have a Galaxy S6. The sender is using an I-Phone. How do I stop this?   ***ADDED LABELS***

joeragno by I've been here awhile
  • 580 Views
  • 5 replies
  • 0 likes