Voice Mail problems
I can’t get my iPhone to record voicemail consistently. Despite 2 calls to Roger’s to re:set my set up.Any ideas out there? Thanks
Forum Posts
iphone 15pm backordered with no update on status
Hi, I placed an order for iphone 15 pro max white 256gb on Jan 5th and have not heard anything back as of yet. I am wondering if anyone know if the model will be restock soon? It's very frustrating without any update Thank you
Visual voicemail delayed delivery
I’ve noticed that I’m getting voicemails delivered 1-24 hours after they were left. I understand that the first step to troubleshooting for this is often to fully reset the voicemail on the phone (which subsequently clears out all the voicemail and m...
Resolved! Unable to Add Apple Watch to My Cellular Plan
Hello! I thought I'd mention here that I have been trying to activate cellular service for a new apple watch and I get the weirdest errors: when I go through the app, first I don't get a query whether I want to include the apple watch in my share eve...
Apple iPhone 16, 16 Plus, 16 Pro, 16 Pro Max - Reservations/Pre-Orders/Questions
Hi Community! By now you would've seen our blog about the iPhone 16 Family of Devices! Feel free to post your questions and comments in this thread.
Rogers Account Ineligible for Cellular on Apple Watch
Hello, I've been trying to set up the cellular on my Apple Watch via the Watch app, and it continues to say "Your Rogers account is no eligible to enable cellular on your Apple Watch. Contact Rogers". I have been trying to work with Rogers (in-store,...
Likewize device protection
My phone is lost and likewize is asking for find my phone enabled document. Don’t know what is that. They are saying your carrier can provide that document. **Labels Added**
Resolved! Why Do I See Cellular Data Usage, Even Though I Have My iPhone Set To Cellular Data Off?
Why do I see cellular data usage, even when I have my iPhone SE2020 set with Cellular Data Off? (I also have Cellular Roaming within that setting turned off). I recently switched from Rogers prepaid plan to Chatr. I did not have any data with Roger...
Save & Return Question.
If I lease a new iPhone with the Save & Return program offered by Rogers, do not add device protection but add AppleCare+ at a later dateWill Rogers Accept the iPhone back if it had been replaced through AppleCare+ Warranty? **Labels Updated**
Apple watch standalone (sperate number) plan?
Will Rogers offer standalone apple watch plan soon? Or already there? if so, could anyone help share the steps of setup? Just bought an apple watch from Rogers store and find I don't get a separate number. Thought its a simple feature both Telus/Be...
When will Rogers support family sharing and/or standalone plans for Apple watches?
When is Rogers going to support this?I tried ordering 2 apple watch SE through customer service and they offered the "FREE watch plan for 2 years" promo but they don't do the orders online or on phone, said I had to go into the store so I called 8 lo...
Resolved! Unable to add Rogers Yahoo mail account to iPhone native Mail App
Since the IOS upgrade to IOS 18, a problem has arisen in the iphone's native app. In particular, it is the "Add Account" feature where you no longer able to add a new Rogers Yahoo email account or update a new password (that you may have changed as ...
Rogers iPhone 16 Pro Max Promo Scam or Real?
I have just had a call centre claiming to be Rogers promotional dept, I listened to the shpeal and asked the person to call me back today. The call came from an entirely different number, I spoke to a couple of people and the 2nd person said they wer...
6 hour voicemail?
I keep my Apple DND disturb on until 9 am. At 5 am I apparently got a voice mail that lasted 6 hours? How? **Labels Updated**
Receiving MMS text messages in email
Text messages (MMS) are being directed to email instead of text. I have a Galaxy S6. The sender is using an I-Phone. How do I stop this? ***ADDED LABELS***
“Push” mail notification on Rogers Yahoo mail
As far as I can see with a Rogers Yahoo email account, and an Apple Mail client working with the latest iOS, “push” mail is not possible, and it must be fetched. Why is this? Any references to “push” email notification that I have read online state t...
Pre-certified Device
How long does it usually take to get a pre-certified phone? **Labels Updated**
Resolved! Switching SIM to another phone.
When I get a new phone, can I just switch the SIM card over, without having to change anything in my Rogers account? ***Edited Labels***
Replaced apple watch 6, Activation Error / No way to "unlink" old phone
Had the Apple Watch battery replaced, restored everything when I got it back. But I can't activate the cellular on the watch. 1) When I click on My Watch > Cellular, I have a link to "set up cellular". I tap that, and am brought to a page with a bu...
Not getting texts or calls while roaming
The roam like home is enabled. I am still not getting txts or calls. I am in Switzerland. Same problem in france. Spoke to help desk for 32 minutes and all he could do was verify roam like home was on. I walked to go through all settings but it was n...
