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Forum Posts

Not receiving group messages on iphone 12 pro

I just swapped my iphone 10 to iphone 12 pro and noticed that Im not receiving any of my group messages. I made sure to turn on mms messaging, group messagin, turned phone off and on, etc.  Nothing is working.    i noticed that i was receiving them o...

RE8881 by I've been around
  • 4230 Views
  • 2 replies
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Rogers Wireless Voicemail on iPhone?

I just became a Rogers Wireless customer. I set up my voicemail at instructed but released after you have to dial into to retrieve messages on my iPhone. I would rather it go straight to the voicemail and just click on the symbols it to get ( that’s ...

4Malbec by I've been here awhile
  • 7575 Views
  • 6 replies
  • 0 likes

eSIM provisioning issues

I hope this post saves some of you a huge headache and maybe $10.   I'm happy to report, that eSIM works and how simple it was to add the line to an iPhone XS. I'll start off by saying it wasn't an easy journey to get here though. I had to gather pie...

tekguy by I plan to stick around
  • 11665 Views
  • 6 replies
  • 0 likes

Resolved! iOS Change Voicemail Password

Understanding that Apple makes changes to iOS options when they supply phones to Rogers, here is something that may have been overlooked either long-term or in recent version changes. I am posting it in case Rogers technical people or developers moni...

mhancock0 by I'm here a lot
  • 2772 Views
  • 2 replies
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Apple Pay for Rogers Bank MasterCard

Today, I added all my Credit Cards into my Apple Wallet, even my CanadianTire MasterCard works. It is hard to believe that my RogersBank MasterCard doesn't work in Apple Pay. Is there any plan to have it work? Thanks

Ccclo by I've been here awhile
  • 72987 Views
  • 155 replies
  • 3 likes

Resolved! Certain Apps Connect over Wi-Fi but not Data.

Hello There are apps on my iphone 6s that will not connect to my security cameras when on cellular but have no problem when on wifi. I have done the network reset, deleted the app and reinstalled, erased the phone and restored from the back up. Still...

Dave2861 by I plan to stick around
  • 24984 Views
  • 53 replies
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Not using promo Ipad line, can I trade/upgrade for an apple watch?

Back when I got my iphone 11 they had a promotion for an iPad for $10 a month. I took the deal thinking I would use it...but I don't, at all. I haven't turned it on in months. The screen on the 11 max is big enough for casual browsing. So now I am wo...

analogboy by I plan to stick around
  • 2559 Views
  • 3 replies
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Delayed Text Messages

I received a text message 26 days late!   This is the worst and has happened occasionally with my other family members sending texts to me. We all have iPhones. This is disturbing as we need to keep in touch about the care of our elderly parent. How ...

Mirian1 by I've been around
  • 15146 Views
  • 17 replies
  • 0 likes

Voicemail not delivering when I am on wifi

I have Rogers iPhone , when someone leaves a voice mail. It’s not being delivered when I am on WiFi. When I select mobile data that’s when I see the list of voicemails.     ***Added Labels***

Resolved! Set Voicemail to Default

Hey guys! Does anyone know how to reset your voicemail on an iPhone XR so it’s the default way again? The default voicemail is just a lady repeating your number and asking to leave a message, I think. I already have a voicemail greeting and my name s...

Jawed by I plan to stick around
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  • 3 replies
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Ringer

My phone only vibrates when I have an incoming call. There is no moon crescent showing on my screen.       ***Added Labels***

BarbC1 by I've been around
  • 2022 Views
  • 1 replies
  • 0 likes

Disable Personal Hotspot on iPhone

I have an iPhone 7 with no data.  In the cellular settings, Personal Hotspot there is a wheel/gear spinning all the time.  Is there a way to disable the Personal Hotspot so that it isn't active or trying to connect all the time. I'm guessing this is ...

falcios by I'm a reliable contributor
  • 3893 Views
  • 5 replies
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Eero iOS App Upgrade

Eero has issued an upgrade to its iOS App I think it is Version 3.3.1 and it now supports Apple Homekit which provides amongst other things increased security to your Router. I have not been able to upgrade thru the App Store, and am starting to thin...

DavidHH by I plan to stick around
  • 4373 Views
  • 7 replies
  • 0 likes

I can't send texts to one person

So as the title say I am unable to send texts to one person. I can call them perfectly fine and the texts register as sent, but the person never gets the texts. I receive their texts and calls as well. I had this problem on my last phone, a Samsung G...

Norir by I've been here awhile
  • 8955 Views
  • 7 replies
  • 0 likes

iPhone called 911 while locked

My Iphone was sitting on a counter in another room, locked.. I hadn't used it in about 45 mins.. I was in the living room and heard a siren sound. It was my phone saying I had called 911.. how is this possible? Do I have a ghost that dialed 911?   **...

sheshady by I've been around
  • 3248 Views
  • 3 replies
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Voicemail hack?

I reported this yesterday to Rogers but wanted to see if this has happened to others.I received a suspicious call from a number I didn’t recognize and let it go to voicemail. Once I tried to check the voicemail the same usual feminine voice played......

Elvis2 by I've been here awhile
  • 3916 Views
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Apple Watch 5 now available to preorder!

Looks like Rogers has decided to add the 44mm series 5 Gold Stainless Steel Apple to the lineup of new watches available to be preordered.https://www.rogers.com/consumer/wireless/apple-watch     ***Added Labels***

Aspect22 by I plan to stick around
  • 11309 Views
  • 34 replies
  • 1 likes

Returned iPhone after upgrade but device balance still says I owe?

I upgraded through device reservation to an iPhone 11, but then decided I wanted the Pro instead. So I returned it in store within 15 days and reserved a Pro.But that was a few days ago and my device balance still says I owe for the 11 that I returne...

automaton by I plan to stick around
  • 1882 Views
  • 1 replies
  • 0 likes

Problems Sending an Animoji Video as a Message

Hello I searched on the forum for this and I can’t find it anywhere. I have a new iPhone 11 and I love recording 30 second clips of Animoji videos. The problem is, I always get the message failed to send. Answers anybody? Thank you     **Labels Added...

Alkalain by I'm here a lot
  • 4673 Views
  • 5 replies
  • 0 likes