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Resolved! Unable to add Rogers Yahoo mail account to iPhone native Mail App

Since the IOS upgrade to IOS 18, a problem has arisen in the iphone's native app.  In particular, it is the "Add Account" feature where you no longer able to add a new Rogers Yahoo email account or update a new password (that you may have changed as ...

Nancy12 by I plan to stick around
  • 17471 Views
  • 43 replies
  • 1 likes

Rogers iPhone 16 Pro Max Promo Scam or Real?

I have just had a call centre claiming to be Rogers promotional dept, I listened to the shpeal and asked the person to call me back today. The call came from an entirely different number, I spoke to a couple of people and the 2nd person said they wer...

schmidtj12 by I've been around
  • 2671 Views
  • 2 replies
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6 hour voicemail?

I keep my Apple DND disturb on until 9 am. At 5 am I apparently got a voice mail that lasted 6 hours? How?   **Labels Updated**    

Receiving MMS text messages in email

Text messages (MMS) are being directed to email instead of text. I have a Galaxy S6. The sender is using an I-Phone. How do I stop this?   ***ADDED LABELS***

joeragno by I've been here awhile
  • 1633 Views
  • 5 replies
  • 0 likes

“Push” mail notification on Rogers Yahoo mail

As far as I can see with a Rogers Yahoo email account, and an Apple Mail client working with the latest iOS, “push” mail is not possible, and it must be fetched. Why is this? Any references to “push” email notification that I have read online state t...

mhancock0 by I'm here a lot
  • 4968 Views
  • 7 replies
  • 0 likes

Pre-certified Device

How long does it usually take to get a pre-certified phone?   **Labels Updated**    

Resolved! Switching SIM to another phone.

When I get a new phone, can I just switch the SIM card over, without having to change anything in my Rogers account?       ***Edited Labels***

ctuck by I've been around
  • 889 Views
  • 1 replies
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Replaced apple watch 6, Activation Error / No way to "unlink" old phone

Had the Apple Watch battery replaced, restored everything when I got it back.  But I can't activate the cellular on the watch.  1) When I click on My Watch > Cellular, I have a link to "set up cellular". I tap that, and am brought to a page with a bu...

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pinetree by I've been here awhile
  • 2330 Views
  • 12 replies
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Not getting texts or calls while roaming

The roam like home is enabled. I am still not getting txts or calls. I am in Switzerland. Same problem in france. Spoke to help desk for 32 minutes and all he could do was verify roam like home was on. I walked to go through all settings but it was n...

Issue with Mail app not showing new Yahoo mail on my IPhone

I have been having this issue for awhile now, and have tried everything I know to fix it but no luck.  The issue has transferred from my older Iphone 14 Pro to my new IPhone 15 Pro, so I know it is not the phone but must be something to do with the a...

LeeLeeLoo by I've been here awhile
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  • 2 replies
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Ignored By Rogers

I was prompted and called to change my phone as the lease was coming up.When I went to the store, I was told they would not assure the dating if I waited for the 16. I was told best to turn it in and get the 15 MAXAt store level I was told the $ 70 w...

Montmar by I've been here awhile
  • 722 Views
  • 2 replies
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Device protection is fraud

I enrolled in device protection due to my tendency to drop my phone frequently. After dropping my phone, I sent it in for repairs under the protection plan, but when it was returned, no repairs had been made. Upon further investigation, I discovered ...

wogus by I've been here awhile
  • 1058 Views
  • 3 replies
  • 0 likes

Who to call from Spain

I tried +1…, 001, 011, nothing works, is my settings not correct?I had no issue calling from France last week.     ***Added Label***

Luc02 by I've been around
  • 824 Views
  • 1 replies
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Facetime Calls charged under INTL. LD

Got charged Long Distance for Facetime Calls to a friend in USA. If I was charged for Date Usage which is more applicable as per Apple instead of LD, I can understand but even that wouldn't hold accurate (as was on WiFi, I believe and have unlimited ...

Max119 by I've been here awhile
  • 1329 Views
  • 2 replies
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Voicemail

I a trying to determine if the number of rings, before a call goes to voicemail, can be changed. I am using an Apple iPhone 13.     ***Added Labels***

Messages Not Going Through with a Rogers SIM

i just realized that my iphone doesn't able to send text massage ( neither imassage nor regular sms) with the roger sim card in it. ( when using other sim card from diff. company it works)       ***Edited Labels***  

Unable to pair with previously “Forgotten” Bluetooth device.

I have an iphone14 pro. I Bluetooth-paired my new Crusher Ear Phones to my phone, but then paired it to a portable speaker, and inadvertently clicked on “forget device”. Now I cannot re-pair my ear phones to my iPhone as it will not show up on my “de...

regmuir by I've been around
  • 556 Views
  • 1 replies
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Back Order

Hi,When i ordered an iphone 15 it said it was ready to be shipped and would arrive in 1-2 weeks. I ordered the phone on the 13th of august and now it says back ordered as the status. Is there a way to know how long does back order mean? or if it’s av...

alycianne by I've been around
  • 740 Views
  • 1 replies
  • 0 likes

Screen Protector Warranty

My recent experience with Rogers was, to put it nicely, less than satisfactory. I have been with Rogers for years and have all of my TV and internet and cell services with them. I recently got a upgrade on my cell phone and was given a free screen pr...

tonynalves by I've been here awhile
  • 1867 Views
  • 2 replies
  • 0 likes