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Resolved! Voicemail notifications with no new voicemail

I have a BRAND NEW iPhone XS... like 6 hours old. Just set it up today and ported over my old number from Fido. I CANNOT CANNOT CANNOT get rid of the "New Voice Mail" popup upon restart AND a "red dot" on the voicemail icon in the phone app. (no numb...

jenhill by I've Been Around
  • 91841 Views
  • 10 replies
  • 0 likes

How do I add an Apple Watch to my Infinite Plan?

I just got a new Apple Watch SE and was trying to set up the cellular. I have an infinite plan, the instruction says I will see a choice between “add to the infinite plan” or “ add a new plan” when I set it up. However there was only one option for m...

vanessaxiao by I've Been Here Awhile
  • 2965 Views
  • 8 replies
  • 0 likes

Resolved! Wifi Calling /Wifi Assist

Wifi-assist is buggy.At first, wifi-assist worked perfectly. If you left wifi on, it would connect to the wifi signal seamlessly even though you were not in Airplane mode.Lately, however, it's not working as it should. It occasionally connects normal...

Hmm by I Plan to Stick Around
  • 3100 Views
  • 2 replies
  • 0 likes

Resolved! iPad Pro 9.7"

Hello,   Just wondering if Rogers ever plans to have this device available just has I don't like the giant pro size but also dont want the old Air 2 that came out 2 years ago.       ***Edited Labels***

JaxeBard by I've Been Around
  • 2333 Views
  • 2 replies
  • 0 likes

Not receiving group messages on iphone 12 pro

I just swapped my iphone 10 to iphone 12 pro and noticed that Im not receiving any of my group messages. I made sure to turn on mms messaging, group messagin, turned phone off and on, etc.  Nothing is working.    i noticed that i was receiving them o...

RE8881 by I've Been Around
  • 2416 Views
  • 2 replies
  • 0 likes

Rogers Wireless Voicemail on iPhone?

I just became a Rogers Wireless customer. I set up my voicemail at instructed but released after you have to dial into to retrieve messages on my iPhone. I would rather it go straight to the voicemail and just click on the symbols it to get ( that’s ...

4Malbec by I've Been Here Awhile
  • 2057 Views
  • 6 replies
  • 0 likes

eSIM provisioning issues

I hope this post saves some of you a huge headache and maybe $10.   I'm happy to report, that eSIM works and how simple it was to add the line to an iPhone XS. I'll start off by saying it wasn't an easy journey to get here though. I had to gather pie...

tekguy by I Plan to Stick Around
  • 5623 Views
  • 6 replies
  • 0 likes

Resolved! iOS Change Voicemail Password

Understanding that Apple makes changes to iOS options when they supply phones to Rogers, here is something that may have been overlooked either long-term or in recent version changes. I am posting it in case Rogers technical people or developers moni...

mhancock0 by I'm Here A Lot
  • 1179 Views
  • 2 replies
  • 0 likes

Resolved! AppleCare+

Is Rogers not offering AppleCare+ anymore when purchasing an iPhone? Just ordered a 6s on our business account (separate from my normal consumer wireless account) and the person on the phone told me Rogers doesn't do AppleCare anymore on both the Per...

Resolved! iPhone Visual Voicemail No Longer Offered?

I recently had my phone transferred from another family member's name to mine and the voicemail looks different.  When the phone was under the family member's name, my voicemail listed the numbers that called and I was able to listen to the messages ...

writergal by I Plan to Stick Around
  • 18511 Views
  • 48 replies
  • 0 likes

Resolved! Pictures sent via imessage to imessage

Question,   I have an iphone with regular text messages and 6GB of data. I do regular imessages to friends and family, sometime with pictures.  I am being charged recently in the last couple of months for pictures/video messages. I checked and checke...

soph1a0706 by I Plan to Stick Around
  • 5172 Views
  • 7 replies
  • 0 likes

Resolved! Unusual High Data Usage

I have a 6gig plan, and I'm a typical smartphone user....on the top end I use 700mb per month, at the most.  And that's been my average amount (sometimes 650mb) since the iPhone 3G has been out. Now all of a sudden, bright and early Monday morning (N...

tosmoke by I Plan to Stick Around
  • 32386 Views
  • 81 replies
  • 1 likes

Resolved! iPhone with no data plan not receiving text messages

I recently gave my dad my old iPhone 4. He does not want to pay for a data plan because he doesn't need one. The rest of my family has iPhones and when we try and send him text messages (not iMessages) he only receives them when he is on wifi. He is ...

clancimus by I've Been Around
  • 120109 Views
  • 11 replies
  • 0 likes

Resolved! New gen iPad Pro coming to Rogers?

Hello,    I wanted to see if anyone might know if Rogers will get the newer gen of 12.9 ipad pro for purchase with easy pay?    Thanks.    ***EDITED LABELS***

van10 by I Plan to Stick Around
  • 4573 Views
  • 11 replies
  • 0 likes

Apple Pay for Rogers Bank MasterCard

Today, I added all my Credit Cards into my Apple Wallet, even my CanadianTire MasterCard works. It is hard to believe that my RogersBank MasterCard doesn't work in Apple Pay. Is there any plan to have it work? Thanks

Ccclo by I've Been Here Awhile
  • 33919 Views
  • 155 replies
  • 3 likes

Resolved! Certain Apps Connect over Wi-Fi but not Data.

Hello There are apps on my iphone 6s that will not connect to my security cameras when on cellular but have no problem when on wifi. I have done the network reset, deleted the app and reinstalled, erased the phone and restored from the back up. Still...

Dave2861 by I Plan to Stick Around
  • 11414 Views
  • 53 replies
  • 0 likes

Not using promo Ipad line, can I trade/upgrade for an apple watch?

Back when I got my iphone 11 they had a promotion for an iPad for $10 a month. I took the deal thinking I would use it...but I don't, at all. I haven't turned it on in months. The screen on the 11 max is big enough for casual browsing. So now I am wo...

analogboy by I Plan to Stick Around
  • 1188 Views
  • 3 replies
  • 0 likes