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Forum Posts

Messages Not Going Through with a Rogers SIM

i just realized that my iphone doesn't able to send text massage ( neither imassage nor regular sms) with the roger sim card in it. ( when using other sim card from diff. company it works)       ***Edited Labels***  

Unable to pair with previously “Forgotten” Bluetooth device.

I have an iphone14 pro. I Bluetooth-paired my new Crusher Ear Phones to my phone, but then paired it to a portable speaker, and inadvertently clicked on “forget device”. Now I cannot re-pair my ear phones to my iPhone as it will not show up on my “de...

regmuir by I've been around
  • 436 Views
  • 1 replies
  • 0 likes

Back Order

Hi,When i ordered an iphone 15 it said it was ready to be shipped and would arrive in 1-2 weeks. I ordered the phone on the 13th of august and now it says back ordered as the status. Is there a way to know how long does back order mean? or if it’s av...

alycianne by I've been around
  • 607 Views
  • 1 replies
  • 0 likes

Screen Protector Warranty

My recent experience with Rogers was, to put it nicely, less than satisfactory. I have been with Rogers for years and have all of my TV and internet and cell services with them. I recently got a upgrade on my cell phone and was given a free screen pr...

tonynalves by I've been here awhile
  • 1089 Views
  • 2 replies
  • 0 likes

Blocking Outgoing Long Distance Calls on iPhone

Is there a way to block an iPhone from making long distance calls? My special needs son has a new phone, but I'm worried that he may call overseas by mistake and generate a huge long-distance bill. Any help would be appreciated.

pnantel by I've been around
  • 4268 Views
  • 5 replies
  • 0 likes

Apple Watch Pricing

Going to be buying an I watch soon with the cellular possibilities. I want to be able to use it with data when I don’t have my phone with me. What is the cost at Rogers to add this to my plan?   **Labels Added**    

Oscar9 by I've been here awhile
  • 5316 Views
  • 3 replies
  • 0 likes

iPhone 12 eSim Poor Network Connectivity in Toronto Lakeshore

Just switched to Rogers and setup 2 iPhone 12s with eSim.  We live in Vaughan and 5G is working in our neighbourhood and surrounding area.  Went down to Lakeshore/Parklawn area in Toronto yesterday.  During the drive no issues with cellular data (Waz...

victor885 by I've been around
  • 817 Views
  • 4 replies
  • 0 likes

Finding serial number for old iPhone (Apple class action)

Hello! I purchased an iPhone 7 in 2016 and I am eligible for the Apple throttling class action but to register I need to input the serial number of my iPhone. I bought it from Roger’s and I could find the maintenance agreement pdf which in principle ...

Qubit by I plan to stick around
  • 11385 Views
  • 14 replies
  • 3 likes

Resolved! RCS on iOS

Hi,I'm on iOS Beta 3 and so far, Bell, Telus and Freedom have RCS enabled. Do you guys plan on activating the feature in the near future?

TwitchyPuppy by I'm a reliable contributor
  • 9933 Views
  • 27 replies
  • 1 likes

Apple Watch (GPS + Cellular models) Activation

OK so the system is now live.  You should get a pop up asking if you'd like to update the carrier settings.  Click Yes   Then you go back to your watch app and 'setup cellular' is active.  I was able to get all the way to the 911 address screen but f...

nasa25 by I'm a trusted contributor
  • 131316 Views
  • 608 replies
  • 1 likes

Trade in Apple Watch 7

Trying to trade in my apple watch 7, it is asking for an imei number which I can't find on the watch     ***Edited Labels***

Ssrr5 by I've been around
  • 690 Views
  • 1 replies
  • 0 likes

Resolved! Voicemail notifications with no new voicemail

I have a BRAND NEW iPhone XS... like 6 hours old. Just set it up today and ported over my old number from Fido. I CANNOT CANNOT CANNOT get rid of the "New Voice Mail" popup upon restart AND a "red dot" on the voicemail icon in the phone app. (no numb...

jenhill by I've been around
  • 164959 Views
  • 15 replies
  • 0 likes

Iphone13 dropping cell service

Can’t seem to reliably stay connected to Roger’s cell serviceSignal drops intermittentlySIM card works in other cell phonesNetwork reset does not help   *Added Labels*

DocSBC by I've been around
  • 558 Views
  • 1 replies
  • 0 likes

Resolved! Recover deleted texts

Hi, I needed help with recovering deleted texts I sent on my phone. It was probably from 2 years ago. I don’t need the content I just the number I texted. Is there someone I can email?Thanks in advance!   **Labels Added**    

Rodshi by I've been here awhile
  • 1548 Views
  • 3 replies
  • 0 likes

Group texts Can’t text

I have been in a group text for a few months. This weekend no one can see my texts anymore. I am still in the group, I can see everyone else’s texts. I am in the group still. No one has blocked me. I have reset my phone, powered on and off with messe...

ADree by I've been here awhile
  • 4946 Views
  • 8 replies
  • 1 likes

Rogers Device Protection plan

I paid 18.99$ every month but when I lost my phone, they take 452$ and rejected my request. If you pay 18.99$, you can buy phone by down-payment of 452$ from any other company.      *Edited Labels***

Jagsharan by I've been around
  • 637 Views
  • 1 replies
  • 0 likes

Certified Pre-Owned

Was wondering about the certified pre-owned iphones (14 pro or 15 pro).  My main concern is the battery health.  The options for the CPO are like new and lightly used.  I would be going with the 'like new' version but was wondering if the phones woul...