Hi there- I purchased a refurbished iPhone 12 Pro Max from the Apple online store. I’m upgrading from an iPhone 7. I got the new phone partially set up when I got the message that the SIM card was not compatible. I messaged to wireless services in Mo...
How can I delete my old apple watch?I got a replacement watch and already sent in the old one with factory reset.I’ve been having trouble link my new watch to the cellular account.The iphone watch app doesnt show any messages and just. The exclamatio...
How do I get a callback for a billing issue?Opened a case, no callback, went to the store nobody call help. Wait on your phone lines is 3 hours or the lines are turned off at 7pm. Impossible to talk to anyone.Very poor customer service.
Experienced unannounced outages in the village of Russsell Ontario. Lost Ignite TV/Internet/Home Phone / Smart Home Security. Services were excellent on the past?
So apart from Rogers sending me an absolutely horrendous message saying that I didn’t send back my cell phone yet and if they didn’t get it by the 15th, they were going to charge me $552 even though I hadn’t yet received my new phone from them yet, b...
Since iOS 16.1.1 incoming calls drop out after one ring. It is since updated to 16.3 and still has the same problem. Does anyone know what changed? Thx **Labels Added**
Can you also check my mic for my microphone make sure it’s not turn on as left on in the back end I need a system check on my personal information and to make sure my device and network are secure ***Added Labels***
Hello! I thought I'd mention here that I have been trying to activate cellular service for a new apple watch and I get the weirdest errors: when I go through the app, first I don't get a query whether I want to include the apple watch in my share eve...
Can I Apple text message with out Rome like home? ***Added Labels***
Any idea when we will be able to reserve an iphone 14? ***Edited Labels***
I currently have my Rogers iPhone in Canada on low data mode. I own a iPhone in Mexico with a Mexican phone number. When I access certain services in Canada the service wants to send me a code to access this service. They only have my Canadian number...
Why are my texts to other Apple phones being sent in green rather than blue? ***Edited Labels***
Got a question…….I have an Apple watch series 7 cellular. I recently bought a second watch, an Apple watch ultra. The Series 7 is presently linked to my Iphone. I want to be able to use both watches in cellular mode, obviously not at the same time bu...
Going to be buying an I watch soon with the cellular possibilities. I want to be able to use it with data when I don’t have my phone with me. What is the cost at Rogers to add this to my plan? **Labels Added**
Signed up for rogers 5g account and recieved the sim card but when input it in my phone it says “NO SIM “ *Added Labels*
My phone was stolen. Got Rogers to blacklist it. How soon does that take effect? Google has no answers. I see 90 days to 48hrs. **Labels Added**
I’ve been trying for days now to connect to Wifi Calling with no success. Where I am (Grenada), will not let me dial out on any carrier saying “I’m not allowed”. When I try and turn on the Wifi Calling, it gives me this message “ We're currently proc...
If I am travelling in the United States and I’m in a hotel and I’m on Wi-Fi and I have Wi-Fi calling turned on my iPhone,may I use my phone without incurring long-distance for phone calls charges? Can I receive phone from Canada?
I ordered a new phone more than a month ago... My order went from back order to nowhere to be found...?? HELP??!! ***Edited Labels***
Your Rogers account is not eligible to enable cellular on your Apple Watch. Contact Rogers at 1 (888) 764-3771 for more information.Wi-Fi CallingTo allow Wi-Fi calling on this account, contact Rogers. *Added Labels*
