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iphone 15pm backordered with no update on status

Hi, I placed an order for iphone 15 pro max white 256gb on Jan 5th and have not heard anything back as of yet. I am wondering if anyone know if the model will be restock soon? It's very frustrating without any update  Thank you  

yhk by I've been here awhile
  • 2334 Views
  • 7 replies
  • 1 likes

Visual voicemail delayed delivery

I’ve noticed that I’m getting voicemails delivered 1-24 hours after they were left. I understand that the first step to troubleshooting for this is often to fully reset the voicemail on the phone (which subsequently clears out all the voicemail and m...

Lancelot2 by I've been here awhile
  • 17592 Views
  • 23 replies
  • 2 likes

Resolved! Unable to Add Apple Watch to My Cellular Plan

Hello! I thought I'd mention here that I have been trying to activate cellular service for a new apple watch and I get the weirdest errors: when I go through the app, first I don't get a query whether I want to include the apple watch in my share eve...

Qubit by I plan to stick around
  • 14192 Views
  • 23 replies
  • 2 likes

Rogers Account Ineligible for Cellular on Apple Watch

Hello, I've been trying to set up the cellular on my Apple Watch via the Watch app, and it continues to say "Your Rogers account is no eligible to enable cellular on your Apple Watch. Contact Rogers". I have been trying to work with Rogers (in-store,...

oliviaduke by I've been here awhile
  • 6294 Views
  • 14 replies
  • 1 likes

Likewize device protection

My phone is lost and likewize is asking for find my phone enabled document. Don’t know what is that. They are saying your carrier can provide that document.   **Labels Added**

SARB21491 by I've been here awhile
  • 10032 Views
  • 33 replies
  • 1 likes

Resolved! Save & Return Question.

If I lease a new iPhone with the Save & Return program offered by Rogers, do not add device protection but add AppleCare+ at a later dateWill Rogers Accept the iPhone back if it had been replaced through AppleCare+ Warranty?   **Labels Updated**

Blvcklvgg by I've been around
  • 980 Views
  • 1 replies
  • 0 likes

Rogers iPhone 16 Pro Max Promo Scam or Real?

I have just had a call centre claiming to be Rogers promotional dept, I listened to the shpeal and asked the person to call me back today. The call came from an entirely different number, I spoke to a couple of people and the 2nd person said they wer...

schmidtj12 by I've been around
  • 3022 Views
  • 2 replies
  • 0 likes

6 hour voicemail?

I keep my Apple DND disturb on until 9 am. At 5 am I apparently got a voice mail that lasted 6 hours? How?   **Labels Updated**    

Receiving MMS text messages in email

Text messages (MMS) are being directed to email instead of text. I have a Galaxy S6. The sender is using an I-Phone. How do I stop this?   ***ADDED LABELS***

joeragno by I've been here awhile
  • 2166 Views
  • 5 replies
  • 0 likes

“Push” mail notification on Rogers Yahoo mail

As far as I can see with a Rogers Yahoo email account, and an Apple Mail client working with the latest iOS, “push” mail is not possible, and it must be fetched. Why is this? Any references to “push” email notification that I have read online state t...

mhancock0 by I'm here a lot
  • 5294 Views
  • 7 replies
  • 0 likes

Pre-certified Device

How long does it usually take to get a pre-certified phone?   **Labels Updated**    

Resolved! Switching SIM to another phone.

When I get a new phone, can I just switch the SIM card over, without having to change anything in my Rogers account?       ***Edited Labels***

ctuck by I've been around
  • 1129 Views
  • 1 replies
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Replaced apple watch 6, Activation Error / No way to "unlink" old phone

Had the Apple Watch battery replaced, restored everything when I got it back.  But I can't activate the cellular on the watch.  1) When I click on My Watch > Cellular, I have a link to "set up cellular". I tap that, and am brought to a page with a bu...

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pinetree by I've been here awhile
  • 2618 Views
  • 12 replies
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Not getting texts or calls while roaming

The roam like home is enabled. I am still not getting txts or calls. I am in Switzerland. Same problem in france. Spoke to help desk for 32 minutes and all he could do was verify roam like home was on. I walked to go through all settings but it was n...

Issue with Mail app not showing new Yahoo mail on my IPhone

I have been having this issue for awhile now, and have tried everything I know to fix it but no luck.  The issue has transferred from my older Iphone 14 Pro to my new IPhone 15 Pro, so I know it is not the phone but must be something to do with the a...

LeeLeeLoo by I've been here awhile
  • 1636 Views
  • 2 replies
  • 0 likes

Ignored By Rogers

I was prompted and called to change my phone as the lease was coming up.When I went to the store, I was told they would not assure the dating if I waited for the 16. I was told best to turn it in and get the 15 MAXAt store level I was told the $ 70 w...

Montmar by I've been here awhile
  • 804 Views
  • 2 replies
  • 0 likes

Device protection is fraud

I enrolled in device protection due to my tendency to drop my phone frequently. After dropping my phone, I sent it in for repairs under the protection plan, but when it was returned, no repairs had been made. Upon further investigation, I discovered ...

wogus by I've been here awhile
  • 1244 Views
  • 3 replies
  • 0 likes

Who to call from Spain

I tried +1…, 001, 011, nothing works, is my settings not correct?I had no issue calling from France last week.     ***Added Label***

Luc02 by I've been around
  • 917 Views
  • 1 replies
  • 0 likes

Facetime Calls charged under INTL. LD

Got charged Long Distance for Facetime Calls to a friend in USA. If I was charged for Date Usage which is more applicable as per Apple instead of LD, I can understand but even that wouldn't hold accurate (as was on WiFi, I believe and have unlimited ...

Max119 by I've been here awhile
  • 1502 Views
  • 2 replies
  • 0 likes

Voicemail

I a trying to determine if the number of rings, before a call goes to voicemail, can be changed. I am using an Apple iPhone 13.     ***Added Labels***