Apple
Anything to do with iPhones, iPads, iOS and anything else Apple.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

iPhone 15 Pro on Back Order

Hi I ordered a iPhone 15 Pro online and the person through the chat never mentioned they were on back order. I see my order status is on back order, is there an estimated time when more are coming in? Or is it on back order because I only ordered it ...

Resolved! SMS from HSBC Hongkong

Any one had problem receiving SMS from HSBC Hongkong. I never had problems using fido but once switched to Rogers, these messages seem to have been blocked. Have checked my blocked contacts. Thanks   ***ADDED LABELS***

Setting up WhatsApp from Mexico?

Hi there.  I’ve installed an eSIM to use in Mexico and now am trying to install WhatsApp but the text confirmation from them doesn’t reach me. How can I setup my Roger’s SIM and my eSIM in order to get the confirmation text from WhatsApp and not be c...

DeanBalog by I've been around
  • 289 Views
  • 2 replies
  • 0 likes

Receiving texts to both iPhones

I transitioned from Shaw and I probably made an error setting up my iPhones. I have two lines, now all the text messages come to both, no matter to which number they are sent.  I keep calling Customer service and get a message it's closed - it's a re...

petuliu by I've been around
  • 269 Views
  • 2 replies
  • 0 likes

Apple watch standalone (sperate number) plan?

Will Rogers offer standalone apple watch plan soon? Or already there? if so, could anyone help share the steps of setup? Just bought an apple watch from Rogers store and find I don't get a separate number.   Thought its a simple feature both Telus/Be...

gaok12345 by I've been here awhile
  • 5329 Views
  • 18 replies
  • 0 likes

Cannot get OTP message

Hello I change to Roger a week ago. I can not get OTP message from CRA, TD bank, Amazon... What should I do now?     **Labels Added**

iPhone 15 Pro not ringing

Tried to fire up new phone from my iPhone 14, can’t get new iPhone 15 pro to ring and have reset the old one thinking that may have been the problem… help please. !   *** Edited Labels ***

Ronmacg by I've been around
  • 257 Views
  • 1 replies
  • 0 likes

Resolved! iPhone Visual Voicemail

I am trying to add a line to my Infinite plan for my wife. I am selecting the option for a separate line on same account but not sharing data. I am bringing my own device (an iPhone 15). I select a 60Gb plan. When I get to AddOns I only see Premium V...

vmullan by I'm here a lot
  • 304 Views
  • 1 replies
  • 0 likes

Transfer plan to new iPad

I bought a new iPad and want to transfer my cellular plan to it I have SIM card but can’t    **Labels Added**

Millie65 by I've been around
  • 208 Views
  • 1 replies
  • 0 likes

Apple Watch (GPS + Cellular models) Activation

OK so the system is now live.  You should get a pop up asking if you'd like to update the carrier settings.  Click Yes   Then you go back to your watch app and 'setup cellular' is active.  I was able to get all the way to the 911 address screen but f...

nasa25 by I'm a trusted contributor
  • 71569 Views
  • 603 replies
  • 1 likes

Resolved! No service - international travel

I am currently in Antigua and decided to use my roam like home for a day. I turned off airplane mode while still at home with wifi, got the traditional text stating I will be charged for 15 dollar and was ok until.. I left home. Nothing worked for me...

Kaydei by I've been here awhile
  • 748 Views
  • 3 replies
  • 0 likes

High Ping on Cellular Data Internet

Up until last week I've been able to use my Rogers cellphone for primary internet.   Since last week,  my ping to anywhere is in the 500-900 range. I try to connect to a server that's less than 1km from me, and the ping is over 500. It's apparently r...

Leith1812 by I've been here awhile
  • 279 Views
  • 1 replies
  • 0 likes

Voicemail changes

I am on a iPhone SE(3rd) and notice small changes to accessing Voicemail. There is a new button, Carrier Voicemail with "Call" button. When used for the first time today, I notice that my saved Voice Messages are gone. The rules of Rogers is supposed...

emmy2020 by I've been here awhile
  • 547 Views
  • 3 replies
  • 0 likes

Unable to Set Up WiFi Calling

Unable to process request at this time when trying to enable wifi calling on iPhone   Similar issue as these other posts, except I've tried all the methods in those posts and have been talking to tech support to no avail. Opened a ticket and it was s...

booruce by I plan to stick around
  • 458 Views
  • 1 replies
  • 0 likes

Rogers SMS Promotions

Hi, I haven’t been receiving any promotions via text message or email and I was wondering how to opt in on the promotional SMS text messages. I’ve been with Roger’s for a while now and don’t get any loyalty promotions.   *** Edited Labels ***

ssathusia by I've been around
  • 244 Views
  • 1 replies
  • 0 likes

iPhone 15 USA eSIM issue

I’m in the USA and trying to activate an eSIM using the rogers app on my brand new iPhone 15. It’s not worrying and I am getting contact Rogers messages.Anyone manage to get a US iPhone 15 to work with eSIM?   *Added Labels*

Data Usage Drained

I’d like to preface this by saying that I’ve been with Rogers for 15 years and have never experienced this before.So my data cycle renews every 11th of the month. I have 15gbs worth of data that I have never gone over. Last night, the 12th, I was sit...