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iPhone 14 and iPhone 14 Pro Now Available for Pre-order!

Meet iPhone 14, iPhone 14 Pro, and the supersized iPhone 14 Plus, and iPhone Pro Max. With ground-breaking safety features designed to save lives. Longer battery life than ever. And even more spectacular low-light shots.     Pre-order yours here!    ...

iPhone14Sept.png

Apple Watch Ultra

Can someone tell me without the need to send an letter to the Rogers head office.Why Rogers is still not offing the Apple Watch Ultra.Why you would not sell an popular products when your two concurrent do it ?

fs5qc by I'm Here A Lot
  • 3222 Views
  • 16 replies
  • 5 likes

Setting up new phone

So apart from Rogers sending me an absolutely horrendous message saying that I didn’t send back my cell phone yet and if they didn’t get it by the 15th, they were going to charge me $552 even though I hadn’t yet received my new phone from them yet, b...

iPhone 14 and iPhone 14 Pro Now Available for Pre-order!

Meet iPhone 14, iPhone 14 Pro, and the supersized iPhone 14 Plus, and iPhone Pro Max. With ground-breaking safety features designed to save lives. Longer battery life than ever. And even more spectacular low-light shots.     Pre-order yours here!    ...

iPhone14Sept.png

how to prevent international & US texts

My mother who is in her 80s (not tech savvy) has unlimited Canada talk & text. However she once in a while "forgets" and texts to US and international numbers. Is there a way to prevent the extra charge either on the plan or the iphone itself (she is...

manhdao by I've Been Around
  • 100 Views
  • 1 replies
  • 0 likes

Unable to Change Voicemail Greeting

the button to change my voicemail message had disappeared after recent update.  How do you get button back or is there another way to change voicemail message.       ***Edited Labels***

Data Not Working With McAfee Anti Virus and VPM

Recently went through a period of time where my Data service didn't work when I was outside. Tried everything to no avail.  It ocurred to me that my troubles began shortly after installing McAfee anti virus and VPM. I removed it from my phone and voi...

Fridrik by I Plan to Stick Around
  • 121 Views
  • 1 replies
  • 0 likes

Apple Watch (GPS + Cellular models) Activation

OK so the system is now live.  You should get a pop up asking if you'd like to update the carrier settings.  Click Yes   Then you go back to your watch app and 'setup cellular' is active.  I was able to get all the way to the 911 address screen but f...

nasa25 by I'm a Trusted Contributor
  • 30992 Views
  • 602 replies
  • 1 likes

Resolved! Cannot Set Up Apple Watch Cellular on New iPhone 14 Pro Max

Hello,   I received my Apple iPhone 14 Max Pro today and I cannot Set Up Cellular for my Apple Watch Series 6 on it. After I press Set Up Cellular on the iPhone, the My Rogers sign-in page opens up. I input the MyRogers Username and then the Password...

MichaelYYZ by I Plan to Stick Around
  • 349 Views
  • 2 replies
  • 0 likes

Apple Watch Upgrade

I've upgraded my phone many times over the years and had no issue with the process and this is the first time trying to upgrade an Apple Watch.   Is there a rep here who can confirm that the only way to upgrade an Apple Watch is to first add a new li...

aj_12 by I Plan to Stick Around
  • 159 Views
  • 1 replies
  • 0 likes

Apple Watch Data Options

Tried adding Apple Watch to my the infinite plan that I’ve upgraded to and it stills only offers me the regular $10 plan with 1GB of data when I try to connect my Apple Watch.   **Labels Added**    

hjm16 by I've Been Around
  • 126 Views
  • 1 replies
  • 0 likes

Resolved! Purchasing iphone from Apple (existing Rogers customer)

We have an older iPhone 8 that is active on our Rogers wireless account.  We're ready to upgrade to an iPhone 14 and I see that Apple's price is a little bit less than Rogers is.  If I order the device from Apple, I know the SIM card in the iPhone 8 ...

Resolved! Pausing plan

Planning on leaving the country for a few months and looking to temporarily pause plan. Hoping for an updated answer since all other answers are from 5+ years ago   *** Edited Labels ***

Raphy26 by I've Been Around
  • 299 Views
  • 1 replies
  • 0 likes

Ipad pro 13 inch?

I'm wondering if Rogers is going to carry the 13 inch pro? If not, why not?       **Added Labels**

rflats771 by I Plan to Stick Around
  • 184 Views
  • 3 replies
  • 0 likes

How do I add an Apple Watch to my Infinite Plan?

I just got a new Apple Watch SE and was trying to set up the cellular. I have an infinite plan, the instruction says I will see a choice between “add to the infinite plan” or “ add a new plan” when I set it up. However there was only one option for m...

vanessaxiao by I've Been Here Awhile
  • 6050 Views
  • 11 replies
  • 0 likes

Cannot enable wi-fi calling (eSIM + SIM config)

Hi all,   Just became Rogers customer yesterday and got an eSIM with one of Rogers Infinite plans. Everything works great, getting 5G signal, etc etc.    Rogers is an eSIM and I also have a physical Koodo SIM installed. I can enable and use wi-fi cal...

Bittabola by I've Been Around
  • 155 Views
  • 1 replies
  • 0 likes

Ipad pro 11 inch

When will Rogers get iPad Pro 11inch. In stock..as it says.. it gonna take 4+ weeks to deliver in Canada         ***Added Labels***

Deepsing by I've Been Around
  • 149 Views
  • 1 replies
  • 0 likes

LTE not working

LTE is not working, Apple Iphone 11 with contract to Jan 2023! So purchased recently.  I cannot receive or call outside of my home WIFI, cannot text or receive texts, no internet outside of my WIFI (home) area.  Causing security issues for me as I tr...