It is very simple. Rogers has been using baseless excuses to increase my bill. In fact, Rogers increased my bill and did not honor the contract deal From 107.34 Cad a month to 112.99 on the grounds that The 5.00 Cad (across Canada call charge that ...
On the way to the hospital, I needed to talk with my cancer team in Toronto. Unbeknownst to me and without any notice, Rogers had cut off all service. It literally was my lifeline. I had a payment arrangement and kept it up, but Rogers said it was n...
Good dya Sat on the phone yesterday for 45 minutes with a phone rep trying to cancel my FIL Ingite TV, with permission from the account holder, my MIL who verified it all.The rep just could not figure it out. We verified everything, account holder, a...
I know it's not the right venue but I'm hoping SOMEONE at Rogers can help. Without Twitter/X (which I am not using) there doesn't seem to be any way of getting help with a business account. I've currently been on hold for 35 minutes. Is there a foru...
When i extended my internet plan last year, asked the representative if there would be cancellation fee due to moving out within 2years and she said no! Even had a chat with another representative a few weeks ago regarding the samethings, he said no ...
After moving away and cancelling my phone plan in January I have been notified out of the blue that I have a new payment of $70 required by 2nd March, even though upon logging in to the My Rogers app it says that my account has been cancelled. Given ...
We recd a bill 343.92 for cancellation fee. We wanted to stay with Rogers but where we moved to you do not service. How is this fair in charging us when you cannot provide the service .
In September 2023, my wife and I were both eligible for hardware upgrades and, being customers for more than 45 years and a former staff member I was well aware how to process one online. We met all the requirements, but through 70 attempts over the ...
Surprised cancellation fee. Just want to pass of information to anyone thinking of signing up at Rogers. Was offered a package with Rogers home, internet and tv in December of 2024. Was a good package with a credit. Was informed I could cancel anytim...
Why doesn't Rogers publish a list of channels for the new AppTV service? Is there one that someone can post here? I find it bizarre that they don't publish this on their website or include the list in the announcement of the service. Why would I buy ...
Are there different versions of the App TV offering? The promos list 40+ live tv channels + Netflix for $25/month When I try to purchase the service, I see an "Amazing value plan" with 69 live TV channels including CityTV+: When I click...
Rogers are threatening to suspend my account in 24 hours. This is in violation of Section (I) subsection 2.(ii), which clearly states 14 days notice is required, and also states that Rogers must provide information on deferred payment plans which the...
Today I spoke to Nancy who finally resolved my 4 month issue with mobile phone bill.When I purchased the phone on Winback offer which promised a credit of $200 credit,the credit never arrived and I have been chasing it for months.NANCY is a doer.The ...
The Rogers Refer a Friend Program is definitely fake. I have referred 6 friends in 2023 and its shows that all of them are successfully referred but I haven't gotten any credit for it yet. Even after sending multiple emails to their customer service ...
On February 10, 2025, MyRogers’ manual payment system evidently and fraudulently copied my debit card details which they used to illegally process a duplicate transaction of $94 23 minutes after I made just the one authorized payment of $94 in their ...
I just got the instructions via email. I only see TV box under 'equipments to return'. However, I have a TV box and a modem for the Internet. Should I return box equipments using the same waybill? Also, my postal code in the waybill is wrong; it is...
I absolutely hate when companies deliberately hide important details in their product descriptions to take advantage of their own customers. It's not difficult to add a disclaimer like "when in Canada only" to "Unlimited International Text, Picture a...
This morning, I received a call about with an offer for 2Gbit internet. I am alreafy an internet customer that has the 1.5Gbit service. This call really disappointed me because the person calling knew so little about the service they were trying to s...
I have lost my phone on 21 august 2024 then i contacted likewize support team but they didn't help me instead they are rejecting my service request. I have been paying them $24.85/ month past one year by trusting them that they will help me in terms ...
What are the costs of roaming for 1 month in Indio, ca? **Labels Updated**
