Why are some Rogers stores still in lockdown, and not accepting health cards as IDs?? I had to wait behind a locked door today waiting for service, and when they finally responded they told me health card wasn't accepted. All other places including C...
Can I call from Canada to Ukraine for free? ***Added Labels***
I bought an iPhone 14 Pro 256 GB while I was onboard for the Infinite Plan. Got it from the store in New West, where the sales person gave me a FREE sim to share data if I have another device. Now I received an absurd bill of 191.62 dollars after I p...
I have 2 internet but I need to change only the address. Biiills come to xx john best *Added Labels*
I have returned Rogers Ignite TV Box, remote controller for TV Box, power adapter for TV Box, Ignite WiFi Gateway (XB6) and power adapter via Canada Post on February 13, 2023. Canada POST tracking shows that package has been delivered on February 14...
I've been on hold for 2 hours now during my Saturday night simply trying to find out if I can move my internet services to my new address, this is unacceptable customer service, these long hold times are making me want to leave the whole company toge...
Rogers advertises Crave TV with Starz for $23.95. However, in my account there is no button to select this option; I only have an option to subscribe to Movies Pack (with Crave) for $28.95 or Crave on demand for $19.95. Is the first option no longe...
Winback is a SCAM. They pull my credit and next day increase $$ on my plan. Today I got the call from WINBACK again asking why I left Rogers, jokers, when I ask that what happen to my order its been 3 business day since I accepted the offer, poor lad...
Several times over the past few months (including today) I have tried to use the 'call back' service to avoid 50-60 plus minutes on hold. Each and every time, when the call back comes, it goes directly to voice mail without my phone ever ringing. Eac...
Canada Post acknowledges return. No one verified it in warehouse. I was charged. This has been going on for 2 months now. I've been dealing with several different agents on support line. Today I've been over 3 hours on hold waiting for assistance. ...
Hello If I upgrade my wireless plan do I need to reapply for employee discount or it would still be applied Thanks ***Edited Labels***
I have a technician coming to my apartment in a few days to install wifi.I was told my wifi is going to be 14.99 plus tax. They had then mentioned about a installation/set up fee but never mentioned how much that would be or if it was an upfront cost...
I received a text message from Rogers about a promotion, it looked like this: When I logged in, the only promotion I could see was for going to a share everything plan. Those are not the same thing at all. Why send a text message about free data...
I am travelling in China and need roaming, how this will work? how much is it? *Added Labels*
I would like to confirm that the person selling door to door products is legit.I have his employee ID number and his email. How can I do that? **Labels Added**
I am unable to talk to anyone to cancel my internet **Labels Added**
Recently changed password and created New. Am I able, at a later date, to reuse a previous password (that meets Strong Password criteria)? *** Edited Labels ***
Hi Folks What is the URL to access Roger's replay operators for deaf users? Thanks! *Added Labels*
Folks I was offered a decent plan for 4 lines ( for me and my family) …3 should have been identical and 1 was CANADA/US calling that I use for work EXCEPT they put to wrong line on Canada/US calling….need it fixed ASAP other wise I will be charged ...
Just wondering how the new ignite with flex channels is working? ***Edited Labels***
