I had a Tablet line that was offered to me with voice and data it clearly set up as a phone on MyRogers account And was working for the past four months. Rogers decided to turn it off stating that Customerservice should have never given this to me. I...
I have returned the equipment but I still received the email asking me to return it. I am so confused. ***Edited Labels***
Is anyone else being charged an installation fee of $149 when changing your current Rogers service to Ignite ? Website indicates that a $39 install fee is waived but then at end of the call I was advised of this much higher install fee and that it c...
I have had many problems with ignite, 2 weeks ago I spent 2 hrs on phone with the tv blacking out & turning off by itself, finally decided to send me a new black box that of course never came &that’s been about 2 weeks This week I have a problem with...
I signed up for the free six months of Disney+ with Rogers. I already had Disney+ so paused my existing subscription. Now I can’t figure out to access it through Rogers. How does that work? *Added Labels*
Hi, I was offered a BYOD plan from Rogers with great incentives. I was given a device credit and able to port my number as well as a discount for being a loyal customer through the years. I had been planning to switch over in the fall, once my pho...
I was contacted by Rogers winback team on Dec 26, 2022 that offered me a great plan. I was with Fido and moved to Bell on Dec 24,2022. After getting to know the rogers winback deal I accepted the offer and decided to add a second line as well to my a...
I ordered a phone for my son. They put most of my address on the shipping but forgot an “East” on the street. There is no house at the same address but with West and my address with my account with Rogers has the East included. We waited for a week a...
Whats wrong with rogers l cant get ahold of them no service for 3 months but there still charging me fot it *Added Labels*
How does one actually get any support? So far I see Twit Face Instagram. That is just great for 12 year olds. What about adults? Come on magic community. I was forced here. ***Edited Labels***
So I'd been with Rogers since I got my first phone in 2014, and after paying over $90/month while financing my phone I figured I'd see if I could get something cheaper after I paid it off. Especially since my service only worked about 50% of the time...
My question to 14hr Chat "Not a question. My apologies however I'd like you to inform the rogers board of directors that I am highly insulted by the stupidity by the "that's a Wrap 2022" stating I'm a frequent flyer. Did they know I paid $7,532 ...
TLDR: rant about how disingenuous Rogers overall. They could have kept my business for a lot less than it’s costing them to get me back as a customer. 2 years ago I switched all my services from Rogers to Bell. This included internet and mobile, over...
Hello, We currently have a Rogers account with three cell phone lines on it. My line is the primary line, with the two others being additional lines belonging to my Mom and sister. We would like to take my line and my sister's and create a separ...
Just switched from Bell to Rogers. Found the spot to keep my old number, and started process. Been 3 days now and still not complete.Also, we have a 2nd phone, got SIM card 2 days later. Want to port that number as well, but option is not visible. Wi...
I've been with Rogers for 5 years now. I called last week as my Bill is ridiculously high for internet and home phone. Sorted out got a ref # and I was to get the ignite. No one showed up to my scheduled appt. I called back they said now they have to...
I have an issue with Rogers. The sales rep told us to, RETURN THE EQUIPNENT and he would see what would available in the spring. We did exactly that. When in Florida we found it was not we expected. WHY does Rogers INSIST on shutting down the enter...
Hi there,I just had two Rogers reps come to my area with deal upgrades and I gave them my contact info and showed my id to lock in the deal. I then got the ‘confirmation’ email and now I’m worried…It was from: noreply@rci.rogers.com but the name OAYS...
Does anyone know or have a # to contact Rogers to do this properly or what group I need to talk to. We've decided at our business to move from business plans to personal plans and have received confirmation/reference ID #'s so that my phone # does no...
there Does anyone know how to reduce Rogers's Internet/TV bills significantly? We seem to be hitting around $185 month and watch about 10 - 12 channels - more or less the same as we did when it was all analog... and yes ok there is streaming whic...
