Rude staff

[Gurjotsingh0069]

Yesterday I called to rogers and the agent on the other side was very rude you guys can listen to the recording as well. His name was samir. 

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[RogersJo]

Good Day @Gurjotsingh0069, 

A warm welcome to the Community! 😊 Thank you so much for bringing this to our much needed attention. Ensuring that we provide you with exceptional customer service is very much at the forefront of what we strive for. This is most definitely not the type of experience we want you to be having.

We appreciate the feedback and can most certainly ensure it gets to the appropriate channel. Please send a private message to @CommunityHelps so we can gather the necessary details of your interaction. For more information on how our Private Messaging system works, you can find out more here.

Looking forward to hearing from you,

RogersJo