I cancelled my home phone, internet and TV services on November 26, 2022 due to my condo building going with a bulk package from Bell. I cancelled before the billing date so I am owed $56.81. I was told a cheque for this amount would be mailed to me ...
I need a manger as promised to finally call me. xxxxxxxxxx (phone number removed by mod - keep personal info private). I have been told 4 times manager woukd call me. Still a manger has not called back.
I have been trying to solve the $2.62 issue with Rogers, but it seems like 18 years of business relationship got to an end. The bill says, i should pay on November 10, which my bank release the money that day, but Rogers disagrees and charged me $2....
I Wanted to change my service from ignite flex 10 (which was deprecated and was told you are increasing my charges anyhow) to popular. I would expect the billing to be a seamless transition but you double billed me for internet and TV. I tried to con...
What are Data overuse changes in rogers 1gb plan ***EDITED LABELS***
Wanted to know if this is common or if anyone else has experienced this. After being passed around a bit trying to resolve a billing issue I was hung up on instead of transfered. I had been on the phone for over about 5 hrs and had allready called tw...
Greetings All,I have been billed close to $100 for movie purchases and rentals that I never made from a tablet number that the SIM card has been removed from.Rogers tells me they can't do anything as I have to contact Bango since they are the provide...
Hi, I’m new to rogers and I noticed that my account balance on the app is negative? What does that mean? ***Edited Labels***
Please! Don’t cut my internet I used my data just for get some information from my friends and my nation because of that I used all my data. Please don’t cut my internet. **Labels Added**
I'm starting to be reminded as to why I left Rogers as a Internet provider in 2021 ... the bill never reflects all the discussions you had with customer service reps. I decided to come back to Rogers after I was offered a deal from Bell but Rogers ca...
Why can’t I sign up for Disney+? I have the Popular bundle with 45 Channels and 44 Flex Channels, 500u for internet, and home phone.So my question is, why isn’t Rogers offering the 12 month Disney+ deal for my package ?I noticed that it’s offered t...
I have a Can-US plan and will be in the US for six months... are there any limits for continued US usage? (I'm concerned that I might accidentally stumble into something similar to the ROGERS-EXT "fair use" policy and have my service suspended while ...
I have been billed more then what is on my contract agreed on Jan 9th **Labels Added**
when will I be involved? ***Added Labels***
Has anyone noticed that when you upgrade to Ignite from Digital, the charge date gets moved up?Mine got moved up by about 2 weeks. So now I will have 2 Rogers charges within a month.I contacted Rogers on Chat and their agent informed me the billing s...
When I sign in to MyRogers it says to "Link a Wireless or Residential account" and to find my account number on my "your bill is ready" email, but that is incorrect.My billing email only has the account number starred* out other than the first digit ...
I have a concern with you billing me 35 dollars more than our contract. I try to call to straighten out something that rogers had actually been preemptive about and get stuck with support that doubled down on me being wrong, and a long hold session w...
Interesting experience today, my wife and I are 20+ year customers with Rogers. In all that time we have never experienced this level of service in store and on the "Support" (that's what they apparently call it, they need to get a dictionary). We wa...
I have spent to many hours on the phone with Rogers l have been promised a price and it was never applied to my account l called again this morning the call back time was nearly 11/2 hrs finally l got a live agent haha!!! She found the error,put me o...
Does anyone have the basic cable how much do you pay and do you steaming service to. Line stacktv tv netflicks or crave if so do you line them.Trynbg to figure out if I should kept my cable I like slice w global CTV mtv showcase and sports trying to ...
