Resolved! Tax Exemption/Exempt
How do you get the tax exempt for Rogers? is there a form someone can point me to? ***EDITED LABELS***
Forum Posts
I was paying $138 regularly, all of a sudden I was charged $ 206.78 in January, why?
I was paying #138 regulary, all of a sudden I was charged $206.78 in January, please expalin why? ***Added Labels***
Monthly Bill Increase After Promo Expired.
My service discount expires on Jan 21 so on Jan 12 I called Rogers to negotiate my "new" deal for Bundled Services. Spoke to a guy named Ian who said my new deal would increase slightly due to a general price increase and some other changes. I agreed...
Hidden fees on Plan change on wireless.
I contacted Rogers today via live chat to change my plan etc. I asked the Rogers person why my bill hadn't changed in over 2 years as I was told my phone would be paid off then. They would not give any number, just said there are separate charges on ...
Canada US Plan Cannot be Re-added for 12 Months.
Hi! I'm new here and generally would like to say I'm happy with my Rogers wireless service. I am, however, questioning the Canada+US plan's restriction about reimplementing the service if it has been removed. I am traveling to & staying in the USA fo...
Equipment return request for only some components
I canceled my Rogers services due to relocation. I recieved an email requesting i return two of the four rogers components i have. A wifi gateway and 1 TV Box with serial #s. I also have two other TV Boxes, what should i do with them?
Resolved! $9 wireless Value Packs
When were these $9 Value Packs introduced? They are a much more reasonable deal than the a la carte options available previously. https://www.rogers.com/consumer/wireless/add-ons - Premium Voicemail-To-Text / iPhone Visual Voicemail - 35 voice me...
Resolved! Unauthorized Netflix Charges on my Rogers Bill
For the 2nd time in consecutive months Rogers has applied an additional Netflix charge on my bill that I never signed up for. I already have a Netflix account that I use Paypal to pay for. I already contacted Rogers about this issue and was inform...
Unhappy with Likewize's Support
Hi all, dont know if this is the right place to post this question or not, but I really need help. I have premium device protection from likewize and I lost my phone about a week back. I put in a request for lost phone but my claim was denied. From t...
No internet for 12 months
I have called few times for my mother-in-law phone number. The technical support acknowledge that it was a Rogers network internal issue and user has nothing to do with. Now, I am asking for credit back and they refuse to offer me that. I am very fru...
Resolved! Temporary Hold on Ignite Internet?
Hi,I was wondering if anyone knows about the temporary hold service that Rogers has for $10/month (minimum two months)? I last had a hold back in April 2021 - October 2021. From my understanding, I could request a hold again, but it is every 12 month...
Resolved! Set up my Ignite Internet?
Can I use a friend's smart phone to set up my Ignite Internet? I don't have one. ***Edited Labels***
US text message charges from group chat?
I'm really confused about the way you bill for US text messaging. I'm in a group chat with my spouse, mother/father & brothers in-law. Everyone except the brothers live in BC, they have US phone numbers. The brothers were here visiting from Californi...
Account cancelled but sent to collections
I sent the message below to the credit agency that was contacting me. I contacted Rogers, at the credit companies suggestion. Eventually I was given an email address to contact Rogers accounts. This was the result- From: Sent: November 17, 2021 12:1...
What is Employee Pricing Fee
Why am I charged "Employee Pricing Fee" of $56 on Dec 26, 2021 ? Rogers Call Center and Chat support are not getting through. Does someone got any clue regarding this hidden charges ? **Labels Added**
Resolved! MasterCard Promotion
I switched to Rogers this July (2020). Rogers had a promotion on, where I would get a $150 MasterCard Gift card, part of there promotion. Installation was done on August 5th, 2020. I received my "Please register for Promotion" on August 15th. I regis...
Can't View Bill on Google Chrome
All I am seeing is this blank screen on Google Chrome. It is fills on Edge, so how do I get Chrome to do the same?
Cannot Cancel Ignite TV Subscription
Today I called Rogers to cancel my internet, after 7 minutes waiting i get customer service rep. and I asked him to cancel my service, his reply was he is not able to do it because I got ignite internet and his system doesn't have the tools in his sy...
Resolved! Contact Us | Help & Support | Rogers
Is there a support phone number for ignite *Added Labels*
Where can I find my Account Number?
I haven’t found my rogers account number as they have mentioned that it should be in mail or in sign up process. My billing cycle is next month and I need account number to clarify billing’s. so please help me out. **Labels Added**