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Rogers is Pathetic I wonder if this post will make it in? Or are you being prejudiced to only show nice posts? ***Edited Labels***
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Forum Posts
Ignite TV Box Not Working
Rogers will harass you to pay your bill, but to get a hold of anyone about my tv ignite box not working now for 4 months, no one is harassing me to help. Am literally paying almost $200.00 month for service that doesn’t work. ***Edited Labels**...
Resolved! Roam Like Home
If I'm out of the country and use my hotel free Wi-Fi will I still be charged $15/day? ***Edited Labels***
Worst customer care experience
The customer care executive heard my concern and ends up saying. “I am sorry, wat is ur concern”.He actually did not pay attention to my concern the whole time I spoke and apparently he was not focusing.I am new to Canada and already have a home inte...
Change Data Amount
Hey there! So I currently have 80gb of data per month, and I just quit my job and now work from home. I’m only on the wifi and I usually don’t leave the house, so I’ve only used 10gb this month.I’m wondering if it’s possible to request a plan with le...
Payment Posting Timelines
Can you explain why Rogers is the only one of my online bills that consistently takes 3-5 days to post my payment. I pay at a financial institution as I do with all my bills. Payment is credited the day I make it, the delay is on your side resulting ...
Need to add my wife to my account
Hi, I need to add my wife to my rogers internet account. Please advise *** Edited Labels ***
unhappy with likewize
I am writing to file a complaint against my replaced device.I lost my device which was iPhone 14 plus, Midnight Black, 128gb. As per the protection plan, I got a replacement device.Now this device is NOT iphone 14 plus; infact it is a iphone 13, midn...
EXTREMELY unhappy with Likewize Device Protection
The insurance company contracted by Rogers is utterly useless. They are unprofessional, lie and do not work at resolving any sort of issue. I has my phone stolen on December 29, 2022. Stolen from my table while out. the venue, and the company i wa...
Returned Rogers's Equipment
Hello, I returned Rogers's equipment on January 27, 2023. I have Equipment the return form. Legacy Customer Premise Equipment Serial Number: 251185xxxxxx Legacy Customer Premise Equipment Serial Number: SATxxxxxx I keep getting e-mails requesting e...
Affected credit score
I recently opened up an additional account at Rogers. I already had internet and opened up a wireless account. I was told that they had to do an INTERNAL credit check, which wouldn’t affect my credit score. I authorized this with the assurance it wou...
Resolved! Calls from NTT
Hi,Is this a legit rogers number : 1866 469 3904He called me, and said he is from ntt calling on behalf of rogers. Offered me a package of rogers ignite with basic cable for 64 bucks. ***Edited Labels***
No confirmation email, no simcard after accepting winback offer
Long story short: I recently switched to another carrier. As a result of that, 5 days ago I get called by Fido/Rogers winback team and was presented with a Rogers offer. I accepted it, went through all steps on the phone. Account got created. I was t...
Package promos expiring
Every year promos on package expire and have to call in. So frustrating this year call in given a price well above what I’m paying I said no please cancel after over 30 years and response was ok Really??? Can I send you to retention or a supervisor t...
Resolved! Premier vs. Premier Specialty Pack - What is this?
I'm currently being charged for these 2 items, Premier is $32.48 and Premier Specialty Pack is $68.00. I can't seem to find a channel line-up for the Specialty Pack, but when I look on the Premier list, it seems that's exactly all the channels I hav...
Rogers Home Phone Port-In Process
Just moved to Rogers and asked to have previous home phone # move over to Rogers phone service. Didn’t happen as yet. How long does it take? **Labels Added**
Question about Ordering a New Cell
I'm thinking of ordering a new cell off rogers.com so I can save the 50.00 setup fee, but I was wondering how soon I have before the new phone has to be online?I just want to make sure I know the proper way to transfer my old phone to the new one bef...
Resolved! Get Crave with Super Ecran without having to pay double
Greetings, I am trying to find information on, or encourage Rogers to offer such a bundle, where one can get Crave/HBO and Super ecran for a bundle discount. Currently it seems if I want both, which primarily air the same content, but either in Engli...
New Order for iPhone 14 Pro Max - Cancelled
Being an ex Rogers customers, I was reached out by Bring Back team and was offered Iphone 14 Pro max for a discounted price. While the order in place, it was confirmed that the warehouse had the new phones in stock and will be shipped in a week. But...
Roaming charges rip off and rude staff
So I’ve been with Rogers cellular for a number of years on and off and for internet and TV for at least 15 years. Ever since they implemented this stupid roam like home feature it’s been a disaster. I cannot completely turn off my phone when I am abr...
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