I’m being overcharged by the autopay

[Marianavrocha]

I got overcharged in around $200 dollars in November 2024 and December 2024. For some unknown reason, Rogers system double charged my credit card and I want my money back! I’m also being charged twice in a month, which was not what I agreed with in the first place. How to cancel my account e get my money back?

**Labels Updated**

[RogersZia]

Hello @Marianavrocha and welcome to the Community!

We will have to review your account and recent bills to see why you've been billed more than once for the same billing period. Please contact us for further assistance. You can click here to send us a PM @CommunityHelps.

RogersZia

[Marianavrocha]

I just did and I’m still waiting for a response from Rogers in this unacceptable situation.