Roaming not working

[JayC123]

Travelling to the USA. unable to get roaming to work. When trying to manually select a network, they all say ( forbidden).

Ideas?
Thanks

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[RogersZia]

Hello @JayC123,

Welcome to the Community!

I hope you're enjoying your trip so far. I assume you've already checked to see if "data roaming" is turned on. Is this a brand new line? It could explain why roaming isn't working.

Please let us know if you're still experiencing issues while roaming and we'll be happy to look into it for you.

RogersZia

[JayC123 · Accepted solution]

Got it figured out. My can/USA/mex plan had a roaming lock on it. Had to call the carrier.
Thanks