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RPP ENROLMENT FEE

seenupatel
I've been around

I was told that a 70$ Enrolment fee will be waived off for the RPP plan and I was told its only for existing customers and not for new customers? I am a new customer to Rogers and still was charged that fee. Any idea who to reach out to

 

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Re: RPP ENROLMENT FEE

RogersYasmine
Moderator
Moderator

Hello @seenupatel ,

 

Thanks for leaving your comments in our community forums. We hope you like it here. 🙂

 

It sounds like you were extended a promo that waived the $70 setup service fee upon activation of your device. Can you please verify how the activation was completed? (at a Rogers store or over the phone or live chat with customer care, etc.). Since posting, have you been able to get this matter rectified?

 

Please also note, with this type of offer, the credit to offset the charges will typically appear on your 2nd or 3rd bill. 

 

Thank you,

RogersYasmine

 

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