Again errors

[TonyG1]

After I lodges a major compliant I was called by a manager , Milia, taught all issues were fixed? Called to day to make sure all was OK and guess what????? Still errors on my new plans !!!!! Had to waste 45+ minutes to get it fixed which I have to wait another 3-5 days and I must call back. FRUSTRATING is an understatement. I expect a call back from a Manager for compensation. WORST COMPANY TO DEAL WITH….

***Added Labels***

[RogersMaude]

Good afternoon @TonyG1,

Welcome to the Rogers Community! We appreciate you took the time to post about your situation and bring this up to our attention.

We'd like the opportunity to investigate what happened with regards to your plan change. Please send a private message to @CommunityHelps, whenever you can.

By discussing privately, we'll go through the authentication process and get access to your account, so we can get a better understanding of the issue.

To know how to send us a private message, click here. Thanks!

RogersMaude