Today, I contacted Rogers to find out my data overage, then I got below snarky comment. I just want to say bravo Rogers, almost 20 years with you guys, had our high and lows, but this is something else. How do you train your employee with your custom...
I have rogers internet service and the payment I made recently got posted to a incorrect rogers account. I called customer service asking them to transfer or refund but to my disappointment they said the payment cannot be transferred to my Rogers acc...
My friend is visiting from England. He says he will be charged huge data charges by his carrier because Rogers charges are very high. **Lables Added**
Hi, I am thinking to upgrade my phone, however I am wondering if this would extending my 2 years contract? ***EDITED LABELS***
Beware guys.Rogers coredit dept calling me for delayed payment where as I have paid full amount. I have paid more than I owe to rogers and still they are asking past due.Spent 2 hours on argument and they realize their mistake but not ready to accept...
Hello there, I would like to have your attention over an issue it has been going on for a long period. I am being charged every month for the last 1+ year and after calling a couple of times and visiting the Costco location to fix this problem I am s...
Hello, I would like to move the wireless numbers from one Rogers account to another Rogers account. I have done this in the past at no charge, but recently when I tried to do this, I was told there was a $35 charge per number. Is this information c...
So, I switched my wifi plan from personal to small business way back to December, which creates a separate account with small business. The problem I have now is I thought the personal account is stopped charging money after a setup call from rogers....
I preordered an iPhone 11 pro from Rogers and received it a week ago. The phone does NOT work upon arrival since it cannot connect to the Rogers network. Rogers asked me to return the device and as they have received my returned device, I found I am ...
I received a call today that came up on my phone as Savi-Rogers. She knew about my upcoming move and the address I was moving to and offered me a good deal on an internet package through Rogers. Is this legitimate?
Just a shout out to Rogers customer service. Over 10 years with Rogers, had to call another company customer service for a possible services switcheroo. Try that yourself and you won't take Rogers customer service reps for granted again. ***Added...
I have the "share everything" Legacy Premium plan with 2GB of data, 2 iPhones and 2 iPads. Pretty Simple! One phone is at $90/mo and the other is $65/mo. ie. Talk - Unlimited Canada-wide Calling; Text - Unlimited CanadaWide Sent & Received Text, ...
Last saturday I ordered 3 iPhone XR and 2 of them arrived on wednesday and the last one hasnt been seen.. The two that have already arrived are black and the one yet to be seen is red. Is this a common issue or what?? ***Edited Labels***
Why can't I get this, phoned in billing support for 1 hr and she had codes apply but said my lines are to new.. I just switched to infinite plan last month and u say I can't get this. Like ***Added Labels***
All I want is limited data 1 to 3 gigs. 500 minutes 500 texts Does such a plane exist? I find the site very cumbersome and I am old 77...thank you *Added Labels*
Hello,In Dec 2018 I cancelled my Rogers services after selling a property. Rogers did not effectively cancel the service, and kept billing and only sending paper bills to the old address, so I never received them.Rogers sent the account to a collecti...
Were coming to the end of a 3 year bundle and wanted to drop TV. We seriously dont watch it anymore. We’ve been offered a new tv/inet/hphone bundle which is $4/month more than if we get unbundled internet + homephone only. $4 doesn't sound like m...
HI, Can anybody help me with instructions to deactivate voicemail service, I don't want to go on a 2 hours long waiting period on call with customer service. I am using Pixel 3 XL device. Thanks in Advance.
I just switched the family to a shared infinite 10 plan. data access works on all 4 phones, but one of the phones shows up as 'joined not yet sharing' when I try to set up the data usage alerts or set to SD, the usage bar doesn't show, either does t...
I was charged 50 cents per MMS messages - picture & video messages. I can't find these extra charges, over and above texting plan, outlined on the Rogers website. Where can I find this information? Thanks in advance. ***Added Labels***
