I setup a new watch with the lte share plan but I was not told that the plan was only for incoming calls and texts messages and that I would be charged extra for outgoing texts or calls made from the watch when away from my phone. I feel this is shou...
Recently bought my new Samsung galaxy watch 7 Ultra. Directly from the manufacturer Samsung as they have way better deals with trade in and pre ordering ect. Is there anyway to have a BYOD andriod watch plan with number share or is rogers still one o...
I make an appointment ahead of time to see a representative at the Rogers store, only to be told, theres no representative availableand ill have to wait. Then I contact Rogers, VIA online chat, asked to speak to a human. So I'm 38 in line to wait. I ...
How do I add Rogers Ignite to my credit card as A payee?1. What name is it under?2. How many digits for account number.**My options are: Asking for A5 digit or 12 digit account number.?? *Added Labels*
yesterday called to add a phone line, after 5 min she ask do you want to move ur phone line? what a surprise. told her if I have to move my line, I don't need to call you guys, hung up and called again, again asked for available plans, another girl ...
I bought a phone from Best Buy by switching to Fido Rogers. Even though I didn't make any international calls this month, they charged me $150. I have 2 lines, one is Turkish and the other is Canadian. I have never had such a problem with fido. I exp...
I got an iPhone 11 last year on deal , which was free iPhone. Now i wanna buy iphone 16 pro and roggers is asking about 450$ more on next month why ? *Added Labels*
Hi Team ,I moved out of canada and bcz of that I requested to disconnect my existing rogers ignite internet connection. I asked for the account closing well ahead of my move out date but they provided once I am out of the country. As I wasn't sure wh...
Why am I getting a notice that my Data is temporarily turned off by the carrier? What is going on? *Added Labels*
So i was wondering I'm about a year into my current contract and was wondering if i could upgrade my phone to a newer one while under contract ***Edited Labels***
The WORST customer sevice ever!!! So funny how when getting that treatment with an agent (which was a manager) and I came to read the reviews and almost EVERYONE is unhappy!! ROGERS!! You need to do way better!!The agent which was a manager, calls me...
Looks like I'm moving to Bell. After 2 decades Rogers had a glitch in thier system and somehow lodt our data usage while we were on wifi. Tried to get a solution but was hung up on three times. So, bought more data, 45 bucks to get 5 more gb's... If ...
I had sales rep showing up on my door and sold the idea of cheaper and better home internet. Told me I was getting fiber with commercial modem that has extended coverage because it’s used for businesses and gave me direct contact number assuring supp...
Hi. My name is Maryam. I would like to say million thanks, specially to Kyle. He was very kind, and very helpful! He is a Real gentlemen! Love and appreciate his service!!!Maryam… ***Edited Labels***
HiI activate a new line with phone on September 13, 2024 and I was told that I will get eSIM in email soon (in an hour or so). I requested them I need the number to be activated right now.Today it’s 5 days passed tried to call Rogers multiple times b...
Get almost daily Spam calls from Rogers even though I already have all services with Rogers. How can I get Rogers to stop the constant harrassment? **Labels Updated**
I have submitted two successfully received online forms to escalate my issue. So frustrated after multiple live chats and phone conversations. Misinformation, conflicting information, etc. Will anyone actually call me back or am I kidding myself t...
I recently called to get a new internet plan, got the modem and everything hooked up and worked. I was wondering why they never said anything about returning the old modem. Then I realized when I login, there is suddenly a new account number showing ...
Called twice and the rep confirmed thatbit’s cancelled yet, it’s still active. ThisIs si frustrating… ***Edited Labels***
Every time being on hold or on the line more than 2 HOURS and not even getting an answer!!! This is horrible! Insane! Rogers doesn't even care for their customers time! This issue is ongoing since AUGUST, ive been calling to fix the issue and every t...
