Hi there, me and my wife has individual Rogers plan, is there a process to merge them as a family plan or into one account and share them with each other? I want to mainly use it for upgrade phones. plans etc **Labels Added**
So I was recently hit buy a 1-time $50+tax charge for the "Preferred Prgrm Enrollment Fee". While they do promise a discount on your plan my plan was a win-back so it was suddenly "not eligible". I looked at the available EPP plans and there was not...
I accidentaly change my number. I was planning to change my extra phone number to a new one but unfortunatetly the primary number got changed. My primary is very important since it is my authenticator on alot of apps i really need your help
Tried numerous times and always get the message to contact for assistance sign in security has been enhanced.Contacted severals times only to be transferred to numerous people and no one knows how to resolve the issue. Last call we were told we would...
Hello,I was sent a waybill to return my ignite modem and tv box after cancelling my services. I put both in the same box and returned them. I only recieved an acknowlegement of receipt for the ignite internet modem. It is impossible to navigate Roger...
I was solicited by phone last week to try the Xfinity mobile internet. I agreed to try it as they sold it as risk-free with a 30 day return policy (no shipping fee on return either). I haven't even received the equipment yet but I received an email s...
Hey everyone ! My samsung flip 6 is on contract and i still have 18 months remaining before my contract expires. I am looking to buy a samsung s25 ultra from official website outright nd will pay the full price of phone but want to trade in my curren...
Hello, I cancelled my internet pods last month and got a new modem as my other one was old. Well now today I got my bill more then it should be due to the tech to my old modem and the person never sent me the shipping labels to send my internet pods...
Hi there - I received an email offer stating I'm eligible for the 5G infinite premium + travel plan. When I clicked on the link, the banner says the cost is $70/month after discount. However, when I scroll down the page, it says the cost per month is...
I've moved from Fido to Rogers recently. I've been trying to setup a voicemail but I can't it asks me to enter my ozone number and when I do so it says your number is not recognized. It doesn't ask for any passcode or anything else.What do i need to ...
I have been charged 3 roams when I never turned airplane mode off. How is that possible and has happen last 2 trips home. Was told I have to pay it because I got kicked off wifi at times. Please explain why I would stay with you **Labels Added** ...
Hello,While paying for the processing fees likewize rogers.it shows this error We're sorry. This service is temporarily unavailable. Please check back and try your request later. If the problem persists, please contact Customer Care at 888-565-2456.i...
Hi thereHow long does it take to resume wireless service after removing temporary suspension? I’m out of country and need my phone but it keeps on showing ‘No service’.I turned on roaming as well but same error. ***Edited Labels***
Warning, if a 85 year old women who has been on a great plan .by mistake picks a wrong plan and is way more expensive. I called on her behalf right away and admitted my mother by mistake No and no on getting bonus data back.Over 15 years of service b...
Unfortunately, I switched my Shaw Mobile plan to Rogers, and they continuously charged me for extra gigabytes without my permission. When I called customer service, they showed no concern for my issue. It is by far the worst customer service experien...
This is to help anyone else who has been frustrated with how to activate Disney+ with the Rogers promo. We upgraded our plan several days ago and were told that we were eligible for Disney+ w/ ads. This was confirmed when we received our updated t...
Why is it new customers have better offers.35+ year customer$90 plan with 20 gigsOnly able to offer plans in your accountNot able to have plans available to new customersWould this not be discrimination?Should they not update our old plans to give us...
Pls cancel my device protection plan ***Edited Labels***
I ordered a phone for express pick up. I got the confirmation email with the order number. I have heard nothing since receiving the email and I tried calling the location for pickup but there was no answer. ***Edited Labels***
Rogers charging $70 for a credit card that isn’t even working? That’s outright robbery! This company is a total scam—taking people’s money without providing proper service. First, their customer support is non-existent, and now they’re stealing from ...
