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Resolved! Changing SIM cards while outside Canada

I will be traveling to Europe for a week and want a plan in case my phone is lost or stolen. My main phone is a Galaxy S10e with Rogers, I also have my previous Rogers phone an S7. If my S10e breaks I can move the SIM card to the S7 and everything wo...

biznatch by I'm here a lot
  • 3550 Views
  • 1 replies
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What 3.5 GHz frequencies does Rogers use?

There has been a lot in the news recently, about potential interference between C band 5G and aircraft altimeters.  My understanding is that the frequencies using in Canada are slightly lower than those in the U.S, which would reduce interference.  T...

JKnott by I'm a reliable contributor
  • 2768 Views
  • 7 replies
  • 0 likes

iPhone SE 2020 roaming LTE

Having issues in USA. Can’t make or receive phone calls when in LTE. When in LTE full bars only 1.2mbps. Rogers claims it’s because it’s a phone not bought from Rogers. Anyone else having an issue? I’ve tried a different sim, several phones ( not sur...

Cammar by I've been around
  • 1346 Views
  • 2 replies
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Resolved! Text messaging a friend who is roaming

Hi!   Could you confirm something for me?   I am a Rogers customer in Calgary and will be remaining in Calgary. Some friends are going on a trip to the US for a week, and then to Germany for a week, and finally on a cruise to a few other internationa...

thedaveCA by I've been around
  • 6282 Views
  • 1 replies
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2G/3G network support ending

Apparently Rogers will be shutting down the 2G/3G network March 31, 2021. One would presume many PayGo customers have these older phones. Mine is 3G. Before GSM I had loaned my PayGo phone to my son who was looking for a job. Apparently it got lost o...

OLDYELLR by I'm a senior advisor
  • 6011 Views
  • 3 replies
  • 0 likes

5G in southwest London

I've had my Rogers/Samsung Galaxy S21 Ultra for about a month. Until yesterday January 23rd, I'd never seen the 5G icon indicator for cell coverage. Always just LTE. Yesterday at about 9:30pm we lost Rogers TV Cable, Homephone and internet. While loo...

Hawkwyndca by I've been around
  • 1002 Views
  • 1 replies
  • 2 likes

5G - Montreal Quebec

Hi,Not sure if people are having the same issue, but I often find my LTE+ speeds are 4 times faster than when I am on the 5G network. I often get 120-150 mb/s download LTE+, and 30-50 Mbps download 5G with a full signal. Uploads LTE+ 10-15 MBs/s and ...

joelaw by I plan to stick around
  • 1462 Views
  • 1 replies
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5G in Norfolk County?

i was wondering  about 5G if we ever going to get it for norfolk county (Simcoe) ontario         ***Edited Labels***

corker1099 by I've been around
  • 1823 Views
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Weak Coverage / signal in Victoria / View Royal BC

Quite often I see situations when I get calls , the phone is not ringing but soon after, the phone shows a lost call .   The last one happen yesterday at 5:30 PM , when a neighbour called me . He told me that he heard the dial and short after the cal...

serpico by I plan to stick around
  • 3059 Views
  • 7 replies
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Weak signal?

Hello.Over the past several weeks to a few months I've noticed my signal was maybe half, if that. I'm in Smithers, BC and even seem to have the same issue all around the Bulkley Valley, specifically between Smithers and Houston.Does anyone else have ...

stevie83 by I'm here a lot
  • 1117 Views
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Resolved! Poor cell service with foreign phone

Hi all, So I've been tolerating my really poor 4G/LTE coverage for years now, but as I'm about to change devices, I need some answers. Because Rogers have a policy of "unauthorizing" phones they don't sell for some reason, I don't have access to thin...

MrDenis by I've been here awhile
  • 2847 Views
  • 6 replies
  • 1 likes

Data connection issues - Samsung S20 FE

Hi!   I have recently changed my phone through a finance plan. After changing my and my wife's phone, I am having issues connecting to the Mobile Data network, and sometimes wifi.   With data connection, it chops the connection a lot, for example, if...

Me777 by I've been here awhile
  • 2004 Views
  • 2 replies
  • 0 likes

No Service on old 2g phone with gsm1900

Hi, I am having trouble using my old Rogers Motorola V70 2G GSM1900 phone, I put in my simcard and tried searching for network and couldnt connect to the Rogers GSM1900 network and the phone says: no service.   The sim car works fine in my main phone...

Peanutboy by I've been here awhile
  • 3167 Views
  • 4 replies
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3G faster than 4G / LTE?

I travel to very rural areas from time to time, and a number of times I find I have good signal, good bars, I can place and receive calls and send basic texts (SMS), LTE shows on the display, but I have extremely slow or non responsive data.  I have ...

chomyn by I plan to stick around
  • 2046 Views
  • 1 replies
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Extremely Slow Speeds on War Eagle Lake Rd, ON

Just arrived last night at our place on War Eagle Lake Rd in NW Ontario outside Kenora. LTE is registering 3/4 bars from the tower less than km away but I'm getting at most 1.1 Mbps and averaging around 300-400 Kbps. What gives? I've tried everything...

kvacola by I'm here a lot
  • 1899 Views
  • 3 replies
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Resolved! Cellular strength in Keswick

I live near Stephen Leacock Theatre and have never had reliable cell phone service through Roger's. I thought it was just the way it is for everyone in this area until recently when our home flooded. I could not call for assistance because our home p...

PamArnold by I'm here a lot
  • 4360 Views
  • 7 replies
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Extremely Poor Signal Strength over Rogers' LTE

My cell phone signal strength over Rogers LTE is poor... on average it's -120 dBm 20asu.  Let me know if there's any way I can receive better cell service from Rogers...  I have a android cell that I purchased from Rogers in February 2019

PixiePenny by I plan to stick around
  • 6730 Views
  • 5 replies
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Slow 5G speed in Manitoba

So I finally got out of the house and away from WiFi with my Note 20 Ultra and saw 5G in the notification bar. I thought, wow, let's check it out. Let's just say I was a little more than disappointed. I got pretty much the same results in both Brando...

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hoggerjeff1 by I've been here awhile
  • 2641 Views
  • 3 replies
  • 1 likes

One LTE Bar indoors

I have been with Rogers since I moved to Canada, I am not sure why I am only getting one LTE bar inside my house, not only my device (iPhone XS) all the household devices, but If I changed it to 3G I will get full signal bars. That’s not only one pla...