No data when power is out
Why is it every time there is a power outage the data on our cells doesn’t work! However every other company works *Added Labels*
Network & Coverage
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Forum Posts
Better coverage in Barrhaven South
You claim to attempt to improve coverage. For years now in Riverside South and now in Barrhaven South we have horrible cell coverage.My cell phone only gets data in the house thanks to Wifi. During the last outage of course we had nothing.15 years of...
Cell Service in Cottage Country
Every year I wait for my Rogers cell service to improve in cottage country. Maybe next year? ***Edited Labels***
Poor Cell Service Near Lake Erie in Wheatley Ontario
Our cell coverage has deteriorated significantly over the past 6 months. Before anyone asks: yes, it has been reported and escalated to the Office of the Presidentyes, it is inside and outdoors Basically, I've been told that unless more people compla...
Location of phone when calls made, phone records
Hello,I am hoping to get detailed information as to where I was when I made a few particular phone calls. I have looked at my detailed billing which tells me which city I was in and the number called. That will be helpful but I would like to get m...
P.E.I. Cellular Network Down
Rogers Network has been out in P.E.I. all day due to Hurricane Fiona cant text call or use data, I am only able to roam on Bell, And I get this text from Rogers stating Im eligible for 50Gb more data to stay connected LOL, cant even connect to your n...
Wireless Network Down
Hi RogersAgain you leave me with no data and voice service!!! I am posting this from my neighbour’s Eastlink Mobility phone that did not lose service throughout the hurricane.My contract is over November 3rd I think joint the smaller provider will be...
Resolved! Coverage
I see rogers has started to deploy the 3500 spectrum in Saskatchewan. I was just wondering if any plans to expand the network anytime soon? Be nice to get more coverage then just in the cities. Maybe Melfort? *Added Labels*
Resolved! Extended Coverage
I am on extended coverage when I go to the farm house. Is there a way to boost the signal to be on the rogers network instead of a partner network? ***Edited Labels***
Terrible phone service has gotten worse since the outage
We have had periodic outages with our phones since switching to rogers in February. It has gotten more and more frequent, especially since the outage. We must restart our phone every 30 minutes or more to get service. I wanted to out of the contract ...
No data, stay away from Rogers
I have 4 phones with Rogers. Been with them over 25 years. They used to be good. Now I have 2 bars AT MOST (sometimes only 1) and only have data like 5% of the time. This is with all our phones (which are new). Not just my town, people in other close...
Poor Cell Reception between Tillsonburg & Eden Ontario
Where I live, and make most of my calls, is lacking service. I have to rely on WiFi to make calls. My community, "The Meadows", between Tillsonburg and Eden, Ont., can not receive tower service. We are a 55+ community and can not rely on service by R...
will be automatically crediting all customers.
I m already used my monthly data in 2hours after rogers outage happens. Rogers says “ will be automatically crediting all customers.” does that means it will also cover over data charges? *** Edited Labels ***
Friday’s outage
I’m having a similar issue. Once service was ‘restored’ my Ignite TV keeps freezing and/or audio drops. Happening every few minutes so basically makes tv unwatchable. Was on hold with chat support for over an hour and then it just ended. What a joke...
Text message delayed 3 days
Sent messages aug 6 in Québec city , received replies today the 8 th, why? ***Edited Labels***
Unable to make or receive call while in usa
My wife is currently traveling to Florida. She has a galaxy s10 and is unable to send or receive phone calls . Data and texting work intermittently. She has tried different networks and is currently connected to the tmobile/rogers network.Any help wo...
Advice for evaluating Rogers plan. Considering outright Iphone 12
Greetings, I experienced significant issues due to the outage (I was at Canada's Wonderland with 5 kids and couldn't buy food so we had to leave. Among other things! Not good). I'm considering switching to a new carrier and consolidating. I have no i...
Will a T-Mobile iPhone 12 Roaming in Canada Connect to the Rogers 5G Bands?
Will a T-Mobile iPhone 12 roaming in Canada connect to the Rogers 5G bands n41 and n71? Might it depend on the type of coverage available in a particular area? Are particular steps needed to connect in some cases? ***Edited Labels***
Roaming off but still charged near US Boarder.
Hello!I am living in a city at the USA-CA border. I keep roaming always off, however, I am charged $12. I have never been in the USA. I need help or I will switch to another service provider. *** Edited Labels ***
Emergency Alerts not Received during Service Interruption
July 7, 2022 Bergen Alberta got hit with a horrific Tornado.The Alberta weather alerts came in which have saved a family who fled, and others were fortunately not home at this moment.July 8, 2022 traumatized those who could not count on your services...
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