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No Network Coverage - River Valley, ON

Good day,My name is Kevin, I am currently serving in the RCAF and currently have a summer cottage near River Valley, Ontario.The region is currently suffering from a lack of cell phone signal.I do know that you have installed 3 service towers in the ...

Reporting an Issue via the App

So last Monday I reported via the Rogers app that Internet was not working. Which was during the massive outage.Supports response was that there was no issues with the network it must be my phone.Anyone else experience this?     ***Edited Labels***

KNIGHTbr by I've been here awhile
  • 2144 Views
  • 3 replies
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No Network Unable to connect to rogers network

im getting emergency calls only, it wont connect to rogers network, getting unable to connect to selected network. i changed my sim card to new one thinking it was the problem but still the same issue. anyone else havning this problem? is this a outa...

fazlee by I've been around
  • 22308 Views
  • 76 replies
  • 0 likes

Poor cellular signal in Riverside South - Ottawa

Good Evening,   I live in Riverside South and just switched from Bell mobile to Rogers after staying with the former for over two years. With Bell I had a very good signal anywhere when at home, basement included - always had at least two or three ba...

embersics by I've been here awhile
  • 4166 Views
  • 7 replies
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Official down/up speeds for Rogers Wireless

Hello everyone,Does anyone know the official download and upload speeds Rogers Wireless offers? I cannot find any documentation. I know at the end of the day a lot of factors will go into what actual speeds your device receives, but I'm just curious ...

5G coverage map not accurate

Hi,    I was testing the 5G in Waterloo area on my iPhone 12 and I can get 5g in downtown Waterloo, but I was not be able to get it in my home or Waterloo Costco where it shows covered on 5g coverage map. Is there something wrong with my phone or jus...

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alexinder by I've been here awhile
  • 2488 Views
  • 5 replies
  • 0 likes

Two phones sharing one number

Can’t seem to find any recent info on this topic.I would like to have two phones sharing the same number - one for regular use and a different one for harsher use. However I would like all text history to be present on both without any intervention p...

Dstasiuk by I've been here awhile
  • 8920 Views
  • 6 replies
  • 0 likes

NetworkAid: FAQ's

I used your NetworkAid tool and submitted a feedback form. What is the form for?    Your feedback will help us prioritize future network enhancements across Canada. Thanks for telling us about your experience — we really appreciate it!    Who will s...

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Extended Coverage: FAQ’s

                                                                                      Who is eligible for Extended Coverage?   Over 90% of our plans qualify for Extended Coverage. You just need to be a postpaid customer with a compatible device. It ...

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RogersDarrell by Community Manager (Retired)
  • 18768 Views
  • 0 replies
  • 1 likes