cancel
Showing results for 
Search instead for 
Did you mean: 

Connection in Nuevo Vallarta

Duberco
I've been around

Good day, is there anybody who successfully connected with Home Like Home in the Bucerías area?

 

 

 

***Added Labels***

1 REPLY 1

Re: Connection in Nuevo Vallarta

RogersMaude
Moderator
Moderator

Good afternoon @Duberco,

 

Welcome to the Rogers Community and thank you for your post! I hope you're enjoying your trip to Mexico.

 

If you’re having trouble using your device abroad, note the following:

  • You may be in an area that’s not serviced by any local carriers (e.g. rural area).
  • In order to use data while abroad, data roaming must be turned on.
  • Ensure that your phone isn’t in airplane mode, which will prevent your device from receiving any calls, texts or using any data.
  • Your device should automatically connect to a carrier when roaming. But if you’re having trouble connecting to a network, you may have to do it manually.

If you’re having network connectivity problems, you can try manually selecting a network.

  1. From your home screen, tap Settings.
  2. Tap Carrier.
  3. Next to Automatic, toggle to off. Your connection to a carrier will no longer be automatic.
  4. Tap the preferred network.

Note: Once you’ve turned Automatic off, it may take up to 2 minutes for available networks to appear.

 

Let us know if you still experience any issues!

 

RogersMaude

Topic Stats
  • 1 reply
  • 483 views
  • 0 Likes
  • 2 in conversation