The home wifi network is working. I've downloaded and installed the iPhone app to allow me to commission the pod. However when I log onto the phone app it tries to activate the wifi network again. I can't get past that to activate the pod. I've just ...
I am trying to log into MyRogers app, I ask it to send the code to my email and don't receive the code until 30 minutes after and when I have shut down the app. I tried sending it via text and it wont come through either. I have force stopped the ...
We have tried for months now to get the app or browser to respond properly when trying to do an upgrade on our account. We have spent a lot of time on the phone and in stores and still have not yet had this resolved. We have tried multiple devices La...
I’m currently roaming whilst travelling in the US and cannot view a live bill to see what I’m being charged. I have roam like home but still need to look at a bill to see if I’m getting charged an arm and a leg for data etc or just the $12 per day or...
I tried to sign in to Rogers Smart Home while on vacation outside of Canada. I received a message, "Sorry, you have been blocked. You are unable to access transmit.security". A Cloudflare Ray ID was provided at the end of the message. Since I have VP...
Trying to set up the Ignite WiFi Gateway. Cannot log in to the app- after entering my username and password, it takes me back to the log in. There are numerous examples of this without resolution on the forums and Reddit. Here’s what I’ve done - any ...
I have recently signed with Roger's for my mobile. I downloaded Roger's.com in my cell phone. I went to profile settings but no options to set up Face ID. I am using XR iPhone. Please let me know if you can help me yo set up Face ID. I have Face ID f...
I have a strange issue with my Rogers Ignite Router at home. I have all the devices that connect to the WIFI assigned to specific users in the house. For eample i have devices, so does my son and so do my daugther. When i pause my dauygthers devi...
I have been trying to view programmes on the TSN app and Sportsnet as well as other stations, and when I log-in through "my TV provider" Rogers, none of the programs are available, and appear locked. When trying to view any program it says I'm not su...
when i try to reset a password it says "contact a specialist" so I go to the contact us page, there are no details, so I use the "new chat" button, talk to a bot until it gives me an opportunity to chat with a specialist. Ok, cool, but it only offere...
I changed my cell plan over the phone but the app still says original price not the discounted price. When will the app reflect the new price it’s been over 2 weeks since I did it.? **Labels Added**
I am so confused about this For me it seems that the sign in credentials for both are the same. But in the top right hand corner of each there are two different "usernames". So when I am in the Community forums there is 21Rouge which I assume all c...
I've been trying to get into the app for 2 days and it's not responding. Are you having issues with it or is it just me? **Labels Added**
The following apps do not work on Pixel 7. Rogers Home Connect, Rogers WiFi, Rogers Ignite TV. When you click on these apps, it takes prompts you for the userid and password, on entering the requisite information it defaults back to the sign in page,...
I am unable to access the MyRogers website for apple watch to unlink an old apple watch. I keep getting a triangle with an exclamation mark in it when I select Manage Rogers Account **Labels Added**
Logging in at rogers.com displays only Rogers' branding but no account details.Steps to reproduce. 1. Clear the browser cache.2. Go to rogers.com3. Click on MyRogers.4. Sign in with username and password.5. The page now shows only Rogers branding but...
Hello ))))So I'm an existing Fido internet customer and now waiting to receive my rogers wifi modem. I just recently downloaded the Rogers (MyRogers) app and I can already see I don't like it very much mainly because when I log in it takes me outside...
I have 3 accounts under the same login, but I can't switch among them in the app. When I logged in after a while, it asked me which account to select, but when inside, there's no UI to switch to another one. Tried to Sign Out. But when I click "Sign ...
So my Rogers camera and Tapo cameras have been hacked. These ppl talk to me and harass me thru the 2 way I believe and have even started circling my house in 2 or 3 different cars while screaming into the cameras to let me know its them. Very immatur...
On the smart home app, I keep getting an error saying it can't connect and telling me to connect to WiFi or data, and my phone is on data, Smart Home on its own cell signal. I've tried to uninstall/reinstall and I don't see an option to upgrade the f...
