It randomly stopped working about 2 months ago. I can't figure it out....because i litterally have tried everything. Spent hours on the internet searching for answers, tried each and every suggestion (you name it....i probably tried it). Only thi...
Sorry, we can't retrieve youraccount information here. Pleasego to rogers.com to sign in , this message shows up everything I try to use the app **Labels Added**
In the app I cannot access Services (the option is not clickable and disabled)In the website, trying to access Usage and Services it opens to an empty dropdown.Cannot access my data usage details. *Added Labels*
My family's devices (iPads & iPhones) are all connected to our home network but they are not showing up in the "Connected" devices on my Rogers HomeConnect App. I used to be able to set usage limits for my kids and had profiles created with their ass...
I installed ignite internet in my new apartment about a week ago, and my phone and laptop both have consistently shown that their wifi is paused, and the webpage prompts me to check the HomeConnect app to resume internet access. When I log in to the ...
“MyRogers” is not working for weeks now. Comes back with “Something Went Wrong” message every time. **Labels Added**
I had about 8 pop ups today at once of devices accessing my wifi. I paused them all (I can tell they are not mine ie. one was a smart doorbell). I changed my password and just got another one. What is happening and how can I make sure my connection i...
Hi guys, I am wondering how to lookup payment histories including device plan that longer than 24 months period, as in the rogers account only showing the attachments up to 24 months Thanks ***Edited Labels***
The Ignite TV Android mobile app has been working for us for years. We use it extensively at the cottage, over WiFi, to stream recordings and live tv. Recently we get an error when trying to watch live tv on the phone itself. We can watch recordings ...
There's a device connected to my network that doesn't appear in the devices list in the HomeConnect app. It is definitely using wifi as I'm able to access it (it's a ring camera) and it shows up in the device list on router login page (10.0.0.1). I w...
I've been trying to login and I keep getting an error:"Sorry, we're having some trouble"Support doesn't seem to know what's going on.I've tried on both a completely up-to-date iPhone 14 and Pixel 6.Any ideas? ***Edited Labels***
Hello!I'm trying to log into the homeconnect app to make some changes to the wi-fi to fix some problems but whenever I try to login, it would keep looping back and asking me to login infinitely.When I tried to pull up my internet information on myrog...
Sportsnet now quality is horrible, wouldn’t recommend. I watch on a 1440 monitor but I’m stuck with Sportsnets 1080p. It’s 2024 lol time to step it up Rogers. Buy more servers and dedicate more processes to streaming decent quality lol ***Edited ...
I have my daughters devices pausing every night at 10pm for no reason. Have tried checking to ensure all schedule are clear, deleted profile and still can’t get her connected to our home wifi. Incredibly frustrating and no other device has these issu...
I recently upgraded to an iPhone 15 since then I am not able to sign into my Rogers ignite app. I have attempted to delete reinstall powered off my phone still no luck. I get to the user ID screen on website and then it freezes will let me do anythin...
I'm on the East Coast and I have the Sportsnet+ Premium Plan to watch West Coast games and out of region games. My team has a lot of restricted region games but with the plan I've never had an issue.I'm currently watching a Van. vs. Ott. game, signed...
I accepted one of the holiday upgrade options last week through the Rogers Mobile app. The upgrade is not reflected in the mobile app nor on rogers.com.
I just switched over from Fido but anytime I log into myRogers nothing shows up. I can log in but no info is displayed. What do I do here? *Added Labels*
Is there something going on with the online manager? I've tried signing in multiple times, but all I get is that it's unavailable at the moment. **Labels Added**
My ignite tv is not allowing me to log in on my computer. It skips the login screen and goes to setting things up but does nothing after that. It just keeps spinning on the setting up screen. *Added Labels*