I was a previous customer and just recently reactivated my services and created a new profile, I’m just curious if it’s possible to delete my old one or if they are automatically deleted after an account is closed? ***Edited Labels***
When I go to the Crave icon on my SmartTV, I'm given the message, "To continue using Crave please update to the latest version of the app". Try as I might, I cannot make any sense of this and "Anna", the Rogers robotic "How can I help?" lady, is use...
Add apple pay and paypal as payment options in your MyRogers app. Your app is very outdated if you cannot add these options. **Labels Added**
home connect gives me a 405 error. Ive already unplugged the modem ***Edited Labels***
unable to log into my account to check my bill its been over a month used Safari & Bing search to No avail Is there an overall problem with your Web Site? **Labels Added**
Why is it that Rogers gives us a certain amount of high speed data and then that runs out and the regular speed is extremely slow. It’s not right and not fair. We should all have high speed in this day and age and the “speed pass” this is money gougi...
Hello, I am having trouble connecting two Ignite Internet accounts to my Home Connect application. It instantly gives the contact support message (Yes, I have contacted support). Alternatively, is it possible to disconnect one Internet account in fav...
What's up with rogers.com, no internet plans show up for me, and can't even manage my home internet online if i wanted to. ***Added Labels***
Whenever i log into my rogers account to see the billing or details on my existing mobile phone plan i get lgoged out within 30 seconds of logging in. I can log in on the app on my phone and it stays in, but no matter what browser, or other computer ...
A family member has been switched from Shaw TV to Rogers. They do not have an internet account and cannot perform tasks such as selecting Flex channels. I would like to be able to create a Rogers online account in order to help them. I do not an op...
Very good app, keep up the great work! Here are some features that I'd love to see in future updates: 1) More accuracy for time limits. Time limits are often exceeded by 15-20 minutes. 2) Being able to "unpause" device(s) for a specific duration of...
Hi, I am trying to watch on my tsn app on my mobile. The login requires me to signup to a subscription plan in order to watch. I already have a tsn account. What can I do to solve this? **Labels Added**
I can watch almost all channels on my cell phone and no problem casting to my chromecast, but on some channels (like TCM movies ) the casting doesn't work. I can still watch the channel on the app on my phone but when I cast it to my Chromecast. The ...
The MyRogers App no longer works, all it does is give me an Unkown Error. Here is what it says."Unkown Error""Sorry we can't retrieve your account information here. Please go to rogers.com to sign in."
When I try accessing it thru the iOS myRogers app, I always get a popup stating "No Linked accounts" after logging in. However, when I login to MyRogers through rogers.com., it finds my account without any issues. I tried unlinking and relinking my a...
I get regular emails from 2 sites offering music lessons but some of the emails in my inbox will not open. I can read the subject line but Windows 10 Mail just shows the dots proceeding across the screen forever without opening the message. I have ...
I'm trying to change the caller id on my wireless accounts, the link you have provided is overdue and useless. The video you have shared was from 2020 and via mobile app. When i try to login on computer, there isn't an option under quick links to ch...
I just received a text stating WHOCALLED service is being discontinued but nopthong is seen about it on Rogers site when I login. *** Edited labels ***
Is data usage summary in the app updated in real time? ***Edited Labels***
Hi All, Lately, I've been having issues logging onto my IgniteTV web app. I get the attached error. I've checked the password multiple times and the email are both correct. I've cleared the cache and refreshed the page multiple times. No go! ...
