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This app needs some serious work *Added Labels*
MyRogers & Rogers Apps
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Forum Posts
Can’t log into smart home monitoring app
My smart home monitoring app suddenly is not letting me sign in. It’s been over a week now.I log in and instead of taking me to the home page it says “Sorry there is a problem on our end. Thank you for your patience while we fix it.”I’ve deleted app ...
Resolved! Ignite to go app not supported on tablet.
I have a Lebovo Chromebook ThinkPad duty and when attempting to connect to app, it shown "This app is no longer supported by developer".I rarely actually watch TV at home, but when away and I have down time, I would appreciate being able to connect m...
Resolved! IgniteTV for android not streaming
Hi, I rencently purchased a Xiaomi pad 5 pro wifi tablet (Android 12 and MIUI 13.1.4) and installed IgniteTV on it. When it starts, it goes to the main screen and then I choose a channel from the guide and get this error "We've got a location issue....
Resolved! Ignite WiFi hub app wont let me log in
So I'm getting Ignite 150u on Monday and i was trying to get the ignite wifi hub app ready for the installation day since I'll be doing the self install, but when i install the app and go into it and try to log in it'll crash? or just reload the logi...
MyRogers Internet Data Usage
Trying to check Internet data usage on MyRogers website. Too bad I can’t see it because the webpage is covered with ads. Again. There is no way to pull the data usage out from behind the ads. Poor page design. *Added Labels*
Ignite WiFi Hub - Some Devices Not Connecting
So I have ignite wifi hub and I created profiles for myself my wife and son. This issue has happened twice now, but what's happening is my son will come ask me if i shut his internet down as we do have limits set on his profile. I say no and i check ...
Internet Billing
My bill was to be paid by Feb 8 2023 , so on Feb 8 2023 I logged in to pay my bill and voila I already have a late payment charge on my bill . . Rogers you give a date to be paid and before I have a chance to pay the bill on that date you add a...
MyRogers app
For about 3 weeks now I've been unable to log into the my rogers app. Every time I try to open the app it gives me an error that it can't retrieve account information. I've tried clearing the cache, Uninstaller and reinstalling and still no luck. Any...
Ignite TV app on IOS - why such a low rating?
For those that use the app, other than the lack of Airplay functionality, are you generally happy with it? I am somewhat surprised to see that within the ios App Store, it currently has a rating of 2.2 out of 5. *Added Labels*
Extremely unhappy with the MyRogers app.
This app is trash honestly. Giving me so much headaches Jesus Christ. Rogers IT team really have to do something to fix it. Everything is Very slow. First of all, took me 3days to finally register an account. Then, I tried to set up an automatic paym...
Rogers App symbol
On the My Rogers app when I look at my useage, under long distance text and voice there is a symbol. It is a red triangle with an exclamation mark in it and there is a number beside it. I have chatted and spoken to a Rogers “specialist” and I can’t m...
My account has been suspended
My account has been suspended. Couldn't reach rogers from past couple days. What to do? *Added Labels*
Resolved! MyRogers Account No Longer Linked?
Hello all. Is anyone have problem with myrogers app? I have been using for years and out of the blue when i tried to sign in today and it say i dont have a linked account? **Labels Added**
ADDRESS CHANGE
I live in Ottawa, Ontario. My address was formerly in Gloucester, until the city amalgamated. I understand I can make a change in the address on-line, but I was wondering if that change will cause any issues/problems? Has anyone had any problems? ...
old cancelled account removal
I want to remove an old Rogers account that shows that I cancelled it from my selection screen on the "myrogers" app. Also, my two mobile wireless accounts are both called "JOHN". ***Added Labels***
Data usage
Cannot check data usage in my Rogers app ***Edited Labels***
MyRogers App - Session timed out error
Users that are experiencing “your session has timed out” or “problem occurred” messages repeatedly every time you try and log in on the iOS MyRogers app, try the following.Side note; I had this problem on an iPhone X running the latest version of iOS...
Rogers app usage
Ever since I added rogers internet about 4 months ago I haven't been able to check my data usage for my phone on the app. It always says next bill cycle but never works. I was told to make a post here so they could troubleshoot the issue and make a t...
Upgraded TV package, still can't choose flex channels?
Hello,I updated my TV package to the Ignite 20 package yesterday around 3ish. Received an updated service agreement from Rogers, but when I go to select my Flex channels on MyRogers it says I'm still on the starter package, but it also says I have no...
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