Just migrated from Shaw. I logged in on a PC to manage my account and setup auto-payments. No Captcha. Tried logging again on the computer with Edge and Chrome and had to answer Captcha but it was never satisfied and won't let me in. I also tried...
Hello, We just switched over to Rogers (wifi / TV and home phone). Everything works well, however, I downloaded the Ignite TV App on my Ipad as I often watch my shows on there before bed. I cannot watch a lot of live TV on the app as it says : Due ...
I did set up the whole thing today. Everything seems to be working. BUT the app itself is showing offline, only the app. The internet connections are fine on all my devices. I uninstalled and installed the app on IOS but still it comes back with gate...
I find it's both frustrating and annoying navigating here. It also doesn't play nice with DNS adblockers and more. The light colored fonts are also had to see. How do we let Rogers know to improve the site such as using different forum software, per...
Bill just gives amt owed without breakdown of calls ***Edited Labels.***
The HomeConnect app for iOS no longer indicates that a profile has been paused (when it actually is) and therefore I can't unpause the applicable profile without going into the settings and adjusting the profile's downtime. I'm on iOS 16.6.1 and an i...
Is there not a way that we can stream the hockey games in 4K when they’re available in 4K on cable? Especially when games are regional to TSN (Leaf games really since they’re the only ones that do air in 4K)? ***Added Labels***
entered the right credentials and MyRogers pops out a message saying “Session Time Out” throughout the week. **Labels Added**
I have been trying to use the HomeConnect app to login so I can update my router settings... specifically I want to change my wifi password. Problem is as soon as I press the sign in button after entering my Rogers ID/PSWD (which I am able to use on ...
Why can Rogers Tech people add a PAUSE, PLAY, REWIND and FASTFORWARD button on the IOS app? Bell has it. So why can Rogers add that feature to their Ignite TV app? *Added Labels*
Is HomeConnect down? Suddenly can’t access anything, just get a “try again later” message. ***Edited Labels***
The app said i was caught ip on my bill. Then i get the printed bill and suddenly i owe 97 dollars from the previous bill. This is not the way to do business. I had 2 agents agree that nowhere does it say on the app there is money owing. This is scam...
I recently moved to another country but want to keep my canadian number, every time i try to change my plan to the bare minimum(text and talk) and click proceed to checkout it tells me the following. Sorry! Something Went Wrong. We're working ...
When I check my services on the website, there is this message: Exclusive upgrade offer. Get more for a great price.Ready for an upgrade? Check out this great offer we’ve found for you. However, clicking on the button says that there is an error o...
Is there any surprise that Rogers would provide a watered-down version of NHL Live? And I have to pay a higher price to subscribe to it too. - No longer can we choose which of the home or away broadcasts to watch. - The site is set up to make it e...
i am trying to login in rogers mobile app but its not showing login screen.I tried to uninstall and reinstall also power off the phone but its now working **Labels Added**
I can’t view my data usage on my rogers app , it told me to check from my rogers website but it’s not available there as well
I was a previous customer and just recently reactivated my services and created a new profile, I’m just curious if it’s possible to delete my old one or if they are automatically deleted after an account is closed? ***Edited Labels***
When I go to the Crave icon on my SmartTV, I'm given the message, "To continue using Crave please update to the latest version of the app". Try as I might, I cannot make any sense of this and "Anna", the Rogers robotic "How can I help?" lady, is use...
Add apple pay and paypal as payment options in your MyRogers app. Your app is very outdated if you cannot add these options. **Labels Added**
