So I have ignite wifi hub and I created profiles for myself my wife and son. This issue has happened twice now, but what's happening is my son will come ask me if i shut his internet down as we do have limits set on his profile. I say no and i check ...
My bill was to be paid by Feb 8 2023 , so on Feb 8 2023 I logged in to pay my bill and voila I already have a late payment charge on my bill . . Rogers you give a date to be paid and before I have a chance to pay the bill on that date you add a...
For about 3 weeks now I've been unable to log into the my rogers app. Every time I try to open the app it gives me an error that it can't retrieve account information. I've tried clearing the cache, Uninstaller and reinstalling and still no luck. Any...
For those that use the app, other than the lack of Airplay functionality, are you generally happy with it? I am somewhat surprised to see that within the ios App Store, it currently has a rating of 2.2 out of 5. *Added Labels*
This app is trash honestly. Giving me so much headaches Jesus Christ. Rogers IT team really have to do something to fix it. Everything is Very slow. First of all, took me 3days to finally register an account. Then, I tried to set up an automatic paym...
On the My Rogers app when I look at my useage, under long distance text and voice there is a symbol. It is a red triangle with an exclamation mark in it and there is a number beside it. I have chatted and spoken to a Rogers “specialist” and I can’t m...
My account has been suspended. Couldn't reach rogers from past couple days. What to do? *Added Labels*
Hello all. Is anyone have problem with myrogers app? I have been using for years and out of the blue when i tried to sign in today and it say i dont have a linked account? **Labels Added**
I live in Ottawa, Ontario. My address was formerly in Gloucester, until the city amalgamated. I understand I can make a change in the address on-line, but I was wondering if that change will cause any issues/problems? Has anyone had any problems? ...
I want to remove an old Rogers account that shows that I cancelled it from my selection screen on the "myrogers" app. Also, my two mobile wireless accounts are both called "JOHN". ***Added Labels***
Cannot check data usage in my Rogers app ***Edited Labels***
Users that are experiencing “your session has timed out” or “problem occurred” messages repeatedly every time you try and log in on the iOS MyRogers app, try the following.Side note; I had this problem on an iPhone X running the latest version of iOS...
Ever since I added rogers internet about 4 months ago I haven't been able to check my data usage for my phone on the app. It always says next bill cycle but never works. I was told to make a post here so they could troubleshoot the issue and make a t...
Hello,I updated my TV package to the Ignite 20 package yesterday around 3ish. Received an updated service agreement from Rogers, but when I go to select my Flex channels on MyRogers it says I'm still on the starter package, but it also says I have no...
The last two days I have attempted to log in through the iPhone app and it continues to immediately sign me out saying my session expired. What’s going on? ***Added Labels***
Almost a month later, still no resolution! Same issue, no change. // Does not allow sign-in. Just keeps bringing back to sign-in page after password in entered. Done the regular uninstall, clear cache etc... No success!!
What is the point of a Rogers app? I've had a stroke that's left visual and perception issues (the spaces between words and letters on a keyboard are not the way others see them) having to sign in EVERY TIME I use the app, it can take up to an hour w...
When trying to sign into the app I get an error message.Sorry something went wrongWe're working to fix this as soon as possible. Check back later.It's been weeks. I can sign in via website. *Added Labels*
Cannot login to app…cannot even upload error image dipicting error message cannot sign in as sign in opens download app page rather than login ***Edited Labels***
hi,over the past week I am unable to cast to my nvidea shield android box. I have tried from my iPhone and my wife's Samsung S20. I am able to cast however as it is playing the video will cut in and out every few seconds. if I play it on my device wi...
