Usage Unavailable on the MyRogers App
Anyone else having issues with checking their data or other usage? For the last week mine is just a ton of 000000000 all the way across so I can’t even check my usage at all for data. *** Added Labels ***
MyRogers & Rogers Apps
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Forum Posts
Resolved! Ignite TV App on Tablet Connected Through Hotspot
I would like to watch Ignite TV on my tablet since it has a bigger screen than my cell phone. I am connected to mobile data and the Ignite TV app work on the phone, but if I enable the phone as a hot spot and then connect the tablet to it, I discove...
MyRogers App - Sign in button not clickable
Hi there, I am unable to Log into My Rogers App on my IPhone. It lets me log in when I google my Rogers.com. Help with logging into my Rogers app. It lets me type in my username and password and the sign in button is red but does nothing when I hit i...
Resolved! My Rogers Update
Play Google says login to Google to update My Rogers app. I did. Asks again login to Google. I am. What's the problem? ***Edited Labels***
Kids downloaded VPN app. Now my Pausing on Ignite Wifi doesn’t work. VPN has taken over ???v
My children have downloaded VPN. So when I pause their devices on their profiles at set different times. They can still access the internet. How do you block VPN. Shouldn’t my commands take over theirs?
Resolved! TUBI TV monthly charge
What will the cost of TUBI TV be per month beginning July? How do I signup? Thanks.
Resolved! MyRogers App will not Remember Login Info
MyRogers on Browser stores login and password on Samsung ELIte tablet. But the MyRogers app does not. I turn on 'remember me' but next time I load it is turned off again. *** Added Labels ***
Resolved! MyRogers App Review
Very user friendly but. Sometimes it doesnt always show my my user details right away. But doesnt take long usually. Also I'd like to see the full details like each individual dollar that's charged against so I can add it up myself. But all in all ...
Ignite Wifi Hub App's Device Data Usage Graph Needs Improvement
They need to change the layout of the data usage. The 24hr view graph has no real meaning when it doesnt fell you how many GB of data each device has used in the last 24hrs etc. And then having to count the dots from the left to see what time the dev...
MyRogers App on Android
Am not able to sign into the Roger's App at this has been going on for about a week. Any reason why it isn't working ***Edited Labels***
Resolved! Commercials
Why do we have to watch the same commercials over and over and over again? Why can't we just see the native feed from which ever broadcast we're watching? This is enough to make me not want to pay for this service. I will find an alternative way to w...
Resolved! Detailed bill on line
Bill just gives amt owed without breakdown of calls ***Edited Labels.***
MyRogers Usage Always Wrong on Infinite Plan
A couple months ago I switched to an Infinite unlimited plan, with 10+10GB max data. First the MyRogers app shows usage of 8GB out of 10GB max data so I will quickly lose after agreeing to upgrade from a 13gb plan to 20, yet now I get 10. Then they a...
Resolved! MyRogers Navigation Issues
You can sign in and it seems to load a page and then it goes blank and reloads goes blank...rinse and repeat. At least on my end. Using FFox 73.0.1. ***Added Labels***
NHL App casting issues
This is something that just started happening to me about a week ago. I can view games on both my iPhone and iPad using the NHL app with no issues. But when I try to cast it to my TV (Vizio P55-C1) it will frequently cast from the very start of strea...
NHL gamecentre "Media error: video not available"
Trying to use gamecenter on my PC, this occurs with both Microsoft edge and chrome browser. I get the error message "media error: video not available" after logging in and trying to select any game to play. Usually once it happens, I cant use gamecen...
Resolved! MyRogers app on Samsung Galaxy Tab S6
Why Rogers app. does not support my Samsung Tab 6? *Added Labels*
Resolved! Worry-free data management
what is Worry-free data management option, recently appeared in my account. *Edited Labels*
Resolved! Smart Home Monitoring App no Longer Compatible
The smart home app. on my 3year old phone was working fine until last week. Now when I try to open it I get a message that the app. is no longer compatible with my phone. *** Edited Labels/Title ***
Resolved! Log in for MyRogers to View My Bill Etc vs Log in to Post to Rogers Community Forums?
I am so confused about this For me it seems that the sign in credentials for both are the same. But in the top right hand corner of each there are two different "usernames". So when I am in the Community forums there is 21Rouge which I assume all c...
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