MyRogers & Rogers Apps
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Offer of FREE 10GB

So Rogers likes me as a customer and are giving me 10GB for FREE - just sign in and get it- I did but can’t find it among all the choices- anybody do it ?    **Labels Added**    

8iron by I'm here a lot
  • 2622 Views
  • 11 replies
  • 1 likes

Rogers is holding my email hostage!

i have a right to , and need to archive my email messages in my own computer. i must maintain copies of client correspondence.   Rogers is blocking all attempts for me to generate and sync email and refuse to allow me to forward to another mail servi...

clkeller by I've been around
  • 627 Views
  • 1 replies
  • 0 likes

Ignite TV App Casting on Chromecast Keeps Stopping

When casting to chromecast from My ignite tv app, its constantly shutting down. Its consistently 2 or 3 times per recorded show. Ill have to shut down the toshiba tv with chromecast built in to restart it then launch app on my Samsung s21 . I thought...

gordfc by I've been here awhile
  • 2636 Views
  • 5 replies
  • 0 likes

Captcha not working

Just migrated from Shaw.  I logged in on a PC to manage my account and setup auto-payments.  No Captcha.  Tried logging again on the computer with Edge and Chrome and had to answer Captcha but it was never satisfied and won't let me in.  I also tried...

Joyriderbc by I've been here awhile
  • 1542 Views
  • 1 replies
  • 0 likes

Ignite TV app on Ipad - In-Home wifi

Hello,  We just switched over to Rogers (wifi / TV and home phone). Everything works well, however, I downloaded the Ignite TV App on my Ipad as I often watch my shows on there before bed.  I cannot watch a lot of live TV on the app as it says : Due ...

JoseeG by I've been here awhile
  • 4212 Views
  • 9 replies
  • 0 likes

Ignite Home Connect App Won't Connect

I did set up the whole thing today. Everything seems to be working. BUT the app itself is showing offline, only the app. The internet connections are fine on all my devices. I uninstalled and installed the app on IOS but still it comes back with gate...

Afc_1111 by I've been around
  • 1200 Views
  • 1 replies
  • 0 likes

My Rogers website: very poor performance and sluggish

I find it's both frustrating and annoying navigating here. It also doesn't play nice with DNS adblockers and more.  The light colored fonts are also had to see. How do we let Rogers know to improve the site such as using different forum software, per...

Hmm by I'm a reliable contributor
  • 1815 Views
  • 5 replies
  • 2 likes

HomeConnect App Pause Issues

The HomeConnect app for iOS no longer indicates that a profile has been paused (when it actually is) and therefore I can't unpause the applicable profile without going into the settings and adjusting the profile's downtime. I'm on iOS 16.6.1 and an i...

byrongaum by I plan to stick around
  • 1013 Views
  • 1 replies
  • 0 likes

Sportsnet +

Is there not a way that we can stream the hockey games in 4K when they’re available in 4K on cable? Especially when games are regional to TSN (Leaf games really since they’re the only ones that do air in 4K)?     ***Added Labels***

kjb_86 by I plan to stick around
  • 4701 Views
  • 6 replies
  • 0 likes

Cannot connect using the HomeConnect app on my iPhone

I have been trying to use the HomeConnect app to login so I can update my router settings... specifically I want to change my wifi password. Problem is as soon as I press the sign in button after entering my Rogers ID/PSWD (which I am able to use on ...

jaymend by I've been around
  • 1723 Views
  • 3 replies
  • 0 likes

Ignite TV App Playback Controls

Why can Rogers Tech people add a PAUSE, PLAY, REWIND and FASTFORWARD button on the IOS app? Bell has it. So why can Rogers add that feature to their Ignite TV app?   *Added Labels*

amo3 by I've been around
  • 3687 Views
  • 6 replies
  • 0 likes

Incorrect Balance on the App

The app said i was caught ip on my bill. Then i get the printed bill and suddenly i owe 97 dollars from the previous bill. This is not the way to do business. I had 2 agents agree that nowhere does it say on the app there is money owing. This is scam...

Donnagb by I've been around
  • 617 Views
  • 1 replies
  • 0 likes

Cannot change plans on myrogers?

I recently moved to another country but want to keep my canadian number, every time i try to change my plan to the bare minimum(text and talk) and click proceed to checkout it tells me the following.   Sorry! Something Went Wrong. We're working ...

Timtam by I've been around
  • 1281 Views
  • 1 replies
  • 0 likes

Promotion on Rogers Website Error

When I check my services on the website, there is this message:  Exclusive upgrade offer. Get more for a great price.Ready for an upgrade? Check out this great offer we’ve found for you.   However, clicking on the button says that there is an error o...

geddo by I plan to stick around
  • 1464 Views
  • 5 replies
  • 0 likes

SN NOW is Watered-down version of NHL Live

Is there any surprise that Rogers would provide a watered-down version of NHL Live? And I have to pay a higher price to subscribe to it too.   - No longer can we choose which of the home or away broadcasts to watch.  - The site is set up to make it e...

Rich97 by I plan to stick around
  • 7236 Views
  • 18 replies
  • 1 likes

Unable to view data usage

I can’t view my data usage on my rogers app , it told me to check from my rogers website but it’s not available there as well  

sl6 by I've been here awhile
  • 1122 Views
  • 1 replies
  • 0 likes