I have linked my account and been past one billing cycle but cant click on the link for TV services or Internet on the home page or mobile app. Interestingly enough I have no problem navigating to the monthly bill. I have spent countless hours on liv...
I have been downloading shows from my PVR through Ignite onto my Apple Tablet because I don't have enough wifi to stream in our remote location. It was working fine, but lately the shows are not playing. They are either freezing half way into it or p...
Many shows’ episodes simply won’t load when you search for them. There should be on demand options but blank squares show up where the episodes should (they are available through the tv, so I know they just aren’t available). This happens all the tim...
I can cast other apps to the TV, but ignite displays the name of the show I'm trying to cast, then returns this error *Added Labels*
The information says “ watch anytime anywhere”, this is not true, for some of the content you have to be on your home network , and for all content you have to be in Canada. As a subscriber to Rogers I think “Anywhere” should actually be anywhere you...
Able to connect to Rogers Anytime via phone and laptop but using my tablet, when I click on the channel to watch, it starts to connect then get the message: Are you connect to the Internet? Please check your connection and try again. (1003). A b...
I was able to download the app onto my Android device latest version. I am able to login and select any channel, however it’s completely black with no sound. Anyone else have this issue? *** Edited Labels ***
Ever since I got Connected for Success with Rogers, it’s proven to be the best service to my experience…at least by far. But I’m having a hard time viewing my bill as I really need to make some payment. I’m sorry for being late on my payments; didn’t...
Several days ago I attempted to sign into the wifi hub app on my tablet, but the app refused to go any further than the “welcome please sign in” screen. I shut down the app completely and tried again, but nothing changed. I tried the web portal which...
just got ignite installed about an hour ago. When I log into myrogers it is still showing my legacy plan and equipment. how long will it take before the new services will be visible and I can access flex channels to exchange some?
Log into the Home Security AP on Android phone.Try to view live image of any camera and it kicks you right out.(Yes I've re-installed the ap and yes, the phone and the OS are up to date.It used to work. What have you done?
I had the Rogers Smart Home Monitoring system installed a week ago, and it refuses to work on my iPhone 11. It will only connect to the camera about once every fifty tries, and although I can arm the system from my phone before leaving the house, I c...
I clicked "Add to cart" on something. Now I see no way to go to the cart to review it before I complete the purchase. This website is terrible! Hard to navigate. Mostly hype and advertising. Unclear information, possibly incomplete. **Labels Added*...
In the past couple of weeks, I have received two emails saying "Visit MyRogers to view your special offer and upgrade to an Ignite Bundle." The link opens My Rogers, but I see no offers. (Yes, I am logged in.) Would I do better phoning Rogers to se...
There has been a reoccuring problem with the rogers app on my phone, I am unable to check the data usage on my phone becuase it says usage not available, this has been a problem on my oneplus 8 pro phone and has been like that for months. I have trie...
I'm on Connected for Success, the app seems to be bugging out as for the last three weeks it was stuck at 91.4 GB. I then checked the app today and it said 0 GB remaining on a 0 GB Plan. I know it's malfunctioning as my month starts on the 27th\28th ...
downloaded the Rogers MyWifi app - I have to correct modem. Keep getting "Server Internal Error: Invalid Parameters" App doesn't connect - and no help whatsoever on this. Any idea??? **Labels Added**
I am looking in my inbox for an important email from Feb 2021. Unfortunately the oldest email there is from Mar 2021. I have my Rogers email for 15 years and i deleted only junk and unimportant emails.Does Rogers deleting emails older then a year aut...
Please advise how to fix .. started Friday Feb 26 ... when selecting a show to watch (Jeopardy) the screen says: "We're sorry, but were unable to play this video right now. Please try a different channel or program." .... but NOTHING works at all ......
I have been unable to view my data usage for the phones in my plan for 5 days now, anyone else having this problem?We have a shared plan and don't want to go over the data as the overage charges are absolutely ridiculous. ***Edited Labels***
