MyRogers & Rogers Apps
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Resolved! MyRogers Navigation Issues

You can sign in and it seems to load a page and then it goes blank and reloads goes blank...rinse and repeat. At least on my end.  Using FFox 73.0.1.     ***Added Labels***

Webster01 by I Plan to Stick Around
  • 1555 Views
  • 4 replies
  • 0 likes

NHL App casting issues

This is something that just started happening to me about a week ago. I can view games on both my iPhone and iPad using the NHL app with no issues. But when I try to cast it to my TV (Vizio P55-C1) it will frequently cast from the very start of strea...

Poke89 by I've Been Here Awhile
  • 5891 Views
  • 12 replies
  • 0 likes

NHL gamecentre "Media error: video not available"

Trying to use gamecenter on my PC, this occurs with both Microsoft edge and chrome browser. I get the error message "media error: video not available" after logging in and trying to select any game to play. Usually once it happens, I cant use gamecen...

Bwastalos by I've Been Around
  • 6948 Views
  • 21 replies
  • 0 likes

Can't Log In To Rogersanyplace TV

When I try to sign in on my windows 10 PC, a message appears.    I have no problems signing into my account. There was a windows 10 update before I tried to sign in. Could that be the problem?   *Edited Labels*

Rogers-Sign-In.jpg
js53 by I've Been Here Awhile
  • 11240 Views
  • 20 replies
  • 0 likes

Resolved! Ignite WiFi Hub App Crashing!

I've noticed since the last Rogers ignite Wi-Fi Hub app update the app crashes every time I click on the network tab. I've uninstalled and reinstalled the app and also cleared the cache. Still getting the same issue. Running the latest software on th...

Resolved! Double charged through Rogers App

I paid my Rogers bill ONCE through the Rogers business Android app last night. This morning I see on my bank account that Rogers has been paid twice for the exact same amount. I contacted Rogers to have them do a reversal as this was not my mistake b...

awade1 by I Plan to Stick Around
  • 4876 Views
  • 14 replies
  • 0 likes

Data Manager Not Working!!!

I had set  a data limit for my daughter, and when she hit it over a week ago, I shut off her data via the MyRogers app (and confirmed via the Rogers website) , but a week later, she has managed to use another .5 GB of data. I thought she may have bee...

Dembezuma by I've Been Around
  • 1136 Views
  • 1 replies
  • 0 likes

View Wireless Data Usage In MyRogers App

I just switched from a Share Everything plan to 2 separate plans for significantly more wireless data. In the change, I lost the Data Manager. I immediately have noticed changes for the worst.   1. I can no longer set alerts for my users or cut them ...

ddn2003 by I've Been Here Awhile
  • 5674 Views
  • 23 replies
  • 0 likes

MyRogers and Features!!!!!!!

May I suggest that all details of what is available to a customer, like marketing permissions, ability to change phone numbers, naming the phone numbers, since Rogers has made the decision to leave them off MYROGERS page, that it should be asked on e...

Unidentified Device on WiFi Hub App

Am trying to map all the devices showing up in ignite WiFi hub.  There is a device showing with only a MAC address that is using almost half of the WiFi activity for the day on the network but I can’t figure out what it is.  Have done a MAC address s...

RDG5 by I've Been Here Awhile
  • 2878 Views
  • 4 replies
  • 0 likes