Unable to view daily usage ( Text history)
I am unable to view text/call history for my Rogers wireless devices. I can only see this on the bills but not the daily usage. I know I used to be able to see this. Any suggestions? *Added Labels*
MyRogers & Rogers Apps
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Forum Posts
Live chat authentication problem
why is it so difficult to get authenticated before Rogers will provide Live tech support. After logging into My Rogers account, i select live chat. I am then prompted to ask where to send an authentication code - i selected email. I then enter the...
MyRogers - Can't Change Flex Channels
You go to my rogers to change flex channels and it redirects you to rogers.com which tells you the page is unavailable then you select chat and no one is available. The sad thing is there is no viable alternative. *Added Labels*
Ignite TV App on Android no cast to same TV but all other media apps work
Same phone, same TV, same wifi: Netflix, YouTube, Plex, CraveTV and Prime Video all have the cast icon to my Samsung TV that has the Amazon FIre TV 4K device connected. All of them cast to this device fine. Rogers Ignite TV app does not. Why do l...
Resolved! Logging out of app
How do I log out of MyRogers app? ***Edited Labels***
Offer of FREE 10GB
So Rogers likes me as a customer and are giving me 10GB for FREE - just sign in and get it- I did but can’t find it among all the choices- anybody do it ? **Labels Added**
Rogers is holding my email hostage!
i have a right to , and need to archive my email messages in my own computer. i must maintain copies of client correspondence. Rogers is blocking all attempts for me to generate and sync email and refuse to allow me to forward to another mail servi...
Ignite TV App Casting on Chromecast Keeps Stopping
When casting to chromecast from My ignite tv app, its constantly shutting down. Its consistently 2 or 3 times per recorded show. Ill have to shut down the toshiba tv with chromecast built in to restart it then launch app on my Samsung s21 . I thought...
Captcha not working
Just migrated from Shaw. I logged in on a PC to manage my account and setup auto-payments. No Captcha. Tried logging again on the computer with Edge and Chrome and had to answer Captcha but it was never satisfied and won't let me in. I also tried...
Ignite TV app on Ipad - In-Home wifi
Hello, We just switched over to Rogers (wifi / TV and home phone). Everything works well, however, I downloaded the Ignite TV App on my Ipad as I often watch my shows on there before bed. I cannot watch a lot of live TV on the app as it says : Due ...
Ignite Home Connect App Won't Connect
I did set up the whole thing today. Everything seems to be working. BUT the app itself is showing offline, only the app. The internet connections are fine on all my devices. I uninstalled and installed the app on IOS but still it comes back with gate...
My Rogers website: very poor performance and sluggish
I find it's both frustrating and annoying navigating here. It also doesn't play nice with DNS adblockers and more. The light colored fonts are also had to see. How do we let Rogers know to improve the site such as using different forum software, per...
Resolved! Detailed bill on line
Bill just gives amt owed without breakdown of calls ***Edited Labels.***
HomeConnect App Pause Issues
The HomeConnect app for iOS no longer indicates that a profile has been paused (when it actually is) and therefore I can't unpause the applicable profile without going into the settings and adjusting the profile's downtime. I'm on iOS 16.6.1 and an i...
Sportsnet +
Is there not a way that we can stream the hockey games in 4K when they’re available in 4K on cable? Especially when games are regional to TSN (Leaf games really since they’re the only ones that do air in 4K)? ***Added Labels***
MyRogers Session Time Out Error
entered the right credentials and MyRogers pops out a message saying “Session Time Out” throughout the week. **Labels Added**
Cannot connect using the HomeConnect app on my iPhone
I have been trying to use the HomeConnect app to login so I can update my router settings... specifically I want to change my wifi password. Problem is as soon as I press the sign in button after entering my Rogers ID/PSWD (which I am able to use on ...
Ignite TV App Playback Controls
Why can Rogers Tech people add a PAUSE, PLAY, REWIND and FASTFORWARD button on the IOS app? Bell has it. So why can Rogers add that feature to their Ignite TV app? *Added Labels*
Is the HomeConnect App Down?
Is HomeConnect down? Suddenly can’t access anything, just get a “try again later” message. ***Edited Labels***
Incorrect Balance on the App
The app said i was caught ip on my bill. Then i get the printed bill and suddenly i owe 97 dollars from the previous bill. This is not the way to do business. I had 2 agents agree that nowhere does it say on the app there is money owing. This is scam...
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