Resolved! MyRogers App Constantly Running
Is it normal for MyRogers to run all the time. An icon shows up stating it is running. Should a decision be made to disable or force stop. I don't know what to do. **Labels Added**
Forum Posts
Resolved! Cannot view bill in MyRogers on android
hello,I cannot view my bill in the MyRogers app on my android but I can on my old IOS device. On the android it says "Billing details are not available for this account. Only those who manages your telecommunications service can view this information...
Speed Test Failing on MyRogers App
Anyone else having this issue? I used to successfully use the Speed Test feature on the MyRogers app, and for the past 2 weeks it keeps Failing.I tried clearing the app cache as well as uninstalling and reinstalling the updates (as you can not delete...
Resolved! Ignite TV App - Issue Signing in on Second Device
Hey there, I'm a fairly new subscriber to IgniteTV. We have two boxes at home and the service is working great. I've also managed to install the IgniteTV mobile app on my phone (Samsung S10+) and it also works fine. However, I'm having an issue i...
Resolved! Anyplace TV on Android
Hi, I just installed the Anyplace android ap on my Android TV box. The program installed correctly and it accepted my credentials, but it seems to be stuck on a series of 4 "Welcome" screens that I can swipe showing skins and features. There is no ...
Resolved! MyRogers Site on Chrome is Broken
Been like this for at least a month. And this is just the "Account Overview" page. "Billing & Payment", "Services" and "Profile & Settings" pages are all messed up too. The entire site is broken. Chrome Version 50.0.2661.87 m (up to date) Works f...
Rogers App and spam emails.
why after being forced to sign up and use the rogers app. And all the hours spent on the phone to stop spam emails from rogers. Why now all of a sudden do i start getting my bill emailed to me?Make up your mind. Never received a bill via email before...
Ignite WiFi Hub App - listed devices don't belong to me
I had my Ignite Internet/TV installed yesterday and when I opened the Ignite WiFi app I notice some devices listed that don't belong to me. Looks like they gave me a used modem and they did not factory reset it. I told the technician that the devices...
Usage Unavailable on the MyRogers App
Anyone else having issues with checking their data or other usage? For the last week mine is just a ton of 000000000 all the way across so I can’t even check my usage at all for data. *** Added Labels ***
Resolved! Ignite TV App on Tablet Connected Through Hotspot
I would like to watch Ignite TV on my tablet since it has a bigger screen than my cell phone. I am connected to mobile data and the Ignite TV app work on the phone, but if I enable the phone as a hot spot and then connect the tablet to it, I discove...
MyRogers - Account access security log
It doesn't appear that there is a way to view previous access/sessions into the My Rogers or One Number portals, much like many other accounts one may have online (microsoft, google, fb accounts - etc).Am I not seeing it or is there not a way to se...
MyRogers App - Sign in button not clickable
Hi there, I am unable to Log into My Rogers App on my IPhone. It lets me log in when I google my Rogers.com. Help with logging into my Rogers app. It lets me type in my username and password and the sign in button is red but does nothing when I hit i...
Resolved! My Rogers Update
Play Google says login to Google to update My Rogers app. I did. Asks again login to Google. I am. What's the problem? ***Edited Labels***
Kids downloaded VPN app. Now my Pausing on Ignite Wifi doesn’t work. VPN has taken over ???v
My children have downloaded VPN. So when I pause their devices on their profiles at set different times. They can still access the internet. How do you block VPN. Shouldn’t my commands take over theirs?
Roger's no longer including NHL game Center
https://mobilesyrup.com/2018/07/05/rogers-unbundling-spotify-nhl-live-mobile-plans/I talked with a management rep and its true they are no longer including NHL game center in Roger's share everything plans.Not only as a customer I think it's a dumb i...
TUBI TV monthly charge
What will the cost of TUBI TV be per month beginning July? How do I signup? Thanks.
Resolved! MyRogers App will not Remember Login Info
MyRogers on Browser stores login and password on Samsung ELIte tablet. But the MyRogers app does not. I turn on 'remember me' but next time I load it is turned off again. *** Added Labels ***
Resolved! MyRogers App Review
Very user friendly but. Sometimes it doesnt always show my my user details right away. But doesnt take long usually. Also I'd like to see the full details like each individual dollar that's charged against so I can add it up myself. But all in all ...
Ignite Wifi Hub App's Device Data Usage Graph Needs Improvement
They need to change the layout of the data usage. The 24hr view graph has no real meaning when it doesnt fell you how many GB of data each device has used in the last 24hrs etc. And then having to count the dots from the left to see what time the dev...
MyRogers App on Android
Am not able to sign into the Roger's App at this has been going on for about a week. Any reason why it isn't working ***Edited Labels***
