MyRogers & Rogers Apps
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Resolved! MyRogers App Constantly Running

Is it normal for MyRogers to run all the time. An icon shows up stating it is running. Should a decision be made to disable or force stop. I don't know what to do.     **Labels Added**

ranger0893 by I've Been Here Awhile
  • 1049 Views
  • 1 replies
  • 1 likes

Resolved! Cannot view bill in MyRogers on android

hello,I cannot view my bill in the MyRogers app on my android but I can on my old IOS device. On the android it says "Billing details are not available for this account. Only those who manages your telecommunications service can view this information...

Speed Test Failing on MyRogers App

Anyone else having this issue? I used to successfully use the Speed Test feature on the MyRogers app, and for the past 2 weeks it keeps Failing.I tried clearing the app cache as well as uninstalling and reinstalling the updates (as you can not delete...

Abby5958 by I've Been Around
  • 706 Views
  • 1 replies
  • 0 likes

Resolved! Ignite TV App - Issue Signing in on Second Device

Hey there,   I'm a fairly new subscriber to IgniteTV. We have two boxes at home and the service is working great. I've also managed to install the IgniteTV mobile app on my phone (Samsung S10+) and it also works fine.   However, I'm having an issue i...

Resolved! Anyplace TV on Android

Hi,   I just installed the Anyplace android ap on my Android TV box. The program installed correctly and it accepted my credentials, but it seems to be stuck on a series of 4 "Welcome" screens that I can swipe showing skins and features. There is no ...

haterhate by I've Been Here Awhile
  • 7490 Views
  • 10 replies
  • 0 likes

Resolved! MyRogers Site on Chrome is Broken

Been like this for at least a month. And this is just the "Account Overview" page. "Billing & Payment", "Services" and "Profile & Settings" pages are all messed up too. The entire site is broken.   Chrome Version 50.0.2661.87 m (up to date)   Works f...

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GODKING by I've Been Here Awhile
  • 6325 Views
  • 13 replies
  • 1 likes

Rogers App and spam emails.

why after being forced to sign up and use the rogers app. And all the hours spent on the phone to stop spam emails from rogers. Why now all of a sudden do i start getting my bill emailed to me?Make up your mind. Never received a bill via email before...

Cdales720 by I've Been Here Awhile
  • 1380 Views
  • 9 replies
  • 0 likes

Usage Unavailable on the MyRogers App

Anyone else having issues with checking their data or other usage? For the last week mine is just a ton of 000000000 all the way across so I can’t even check my usage at all for data. *** Added Labels ***

Feejay by I've Been Around
  • 4476 Views
  • 11 replies
  • 1 likes

Resolved! Ignite TV App on Tablet Connected Through Hotspot

I would like to watch Ignite TV on my tablet since it has a bigger screen than my cell phone.  I am connected to mobile data and the Ignite TV app work on the phone, but if I enable the phone as a hot spot and then connect the tablet to it, I discove...

chealey by I've Been Around
  • 1003 Views
  • 1 replies
  • 0 likes

MyRogers - Account access security log

  It doesn't appear that there is a way to view previous access/sessions into the My Rogers or One Number portals, much like many other accounts one may have online (microsoft, google, fb accounts - etc).Am I not seeing it or is there not a way to se...

jtf by I've Been Here Awhile
  • 4127 Views
  • 5 replies
  • 0 likes

MyRogers App - Sign in button not clickable

Hi there, I am unable to Log into My Rogers App on my IPhone. It lets me log in when I google my Rogers.com. Help with logging into my Rogers app. It lets me type in my username and password and the sign in button is red but does nothing when I hit i...

NickiRossi by I've Been Here Awhile
  • 2062 Views
  • 11 replies
  • 2 likes

Resolved! My Rogers Update

Play Google says login to Google to update My Rogers app. I did. Asks again login to Google. I am. What's the problem?       ***Edited Labels***

taddeum by I Plan to Stick Around
  • 2304 Views
  • 7 replies
  • 0 likes

Roger's no longer including NHL game Center

https://mobilesyrup.com/2018/07/05/rogers-unbundling-spotify-nhl-live-mobile-plans/I talked with a management rep and its true they are no longer including NHL game center in Roger's share everything plans.Not only as a customer I think it's a dumb i...

daniel10 by I Plan to Stick Around
  • 41223 Views
  • 261 replies
  • 25 likes

Resolved! MyRogers App Review

Very user friendly but.   Sometimes it doesnt always show my my user details right away. But doesnt take long usually. Also I'd like to see the full details like each individual dollar that's charged against so I can add it up myself. But all in all ...

Rot1kus by I've Been Here Awhile
  • 983 Views
  • 2 replies
  • 0 likes

MyRogers App on Android

Am not able to sign into the Roger's App at this has been going on for about a week. Any reason why it isn't working         ***Edited Labels***

Kougra by I've Been Here Awhile
  • 4489 Views
  • 16 replies
  • 0 likes