Unable to sign in to Roger’s Ignite app

[Ekgaudio]

I am beyond frustrated. I sign in to ignite using FaceID and/or my password and I receive an error message that “something has gone wrong”. Nothing I do is successful.

Issue 2 is that I cannot sign into my Yahoo email either, being sent into an endless circuit of answering security questions (always the same question despite having provided answers to several questions when I set up my account). Answer is never accepted and I have only ever had 1 pet! Help please!!!

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[RogersCorey]

Greetings @Ekgaudio!

I can certainly understand your frustration in this situation. It sounds like we may need to escalate a ticket to have this matter investigated further.

We'd be happy to take a closer look to see what is going on! Feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

Regards,

RogersCorey