Does anyone have experience connecting a Philips Hue Bridge to their Ignite Modem? I have tried using mine twice. The first time was a year ago. I plugged it into the modem, everything was working great, and then after about 2 months of using it, I w...
Hello all, My first time and sorry it is to belly-ache but it is what it is. Every time I move the router or the set top box even slightly...a cable will dislodge? Sometimes it's the HDMI cable falling slightly out or an ethernet cable AND even the p...
Hi, I recently installed a new AX88U router at home and today internet access went down for a few minutes. When I checked the log, I noticed this error in router logs and this matches with the time when internet access had gone down: Nov 21 12:16:5...
in the last month or more on the xbox one playing nhl 21 we expereince lots o high pings and lots of player delay and guys feel heavy and slow very sluggish so i have ran a few tracert tests can anyone tell me if there is anything that will cause thi...
Hi, I have a question about my home internet connection. I have my Rogers modem on my main floor which is connected to our tv and we use for wifi and I often connect an ethernet cable to it for my laptop to get a better video conference connection.I...
I just finished the setup of my new ignite Modem / Router and id like to set the LANs Subnet mask to 255.255.252.0 The setup will only allow me to pull down and select from two options. It wont allow me to edit the individual octets. ***Added Lab...
On my Sony android TV which is hardwired to Rogers Supplied router I am getting50-100 M max. Any ideas why it would be this low. This speed is with only 1 device iPhone connected wifi & TV.Thanks ***Added Labels***
I've had my Ignite service for about month now and generally it's fine. 400Mb out of possible 500Mb down (wired) and TV is very good too. One annoying thing though is that when I wake any of my computers (Win 7 and Win 10) it takes up to 20 or 30 sec...
I was playing Xbox and got invited to a party. There was a couple guys, and one guy was clearly trying to get me to stay. The other was clearly fed up with him, and told me he was trying to get my IP. I’ve looked stuff up and can’t tell if this is da...
I have been lucky to have purchased some new hardware the past weeks and am now facing a very different issue. Are there any known issues between Surface Pro / Surface Book 2 and the HiTron modem? Like do they link up properly? For the life of me I...
Hi, I am reaching out in hopes someone may have some insight into my issue. Ever since getting ignite about a year ago, I get weird lag while playing FPS games. Hard to describe but basically it takes a second for things to register, example if i s...
My modem has the hardware version 1A. I know before replacing this modem it had 2A. Can the upgrade to 2A be done remotely or does it have to be brought in to Rogers? Thanks in advance. *Added Labels*
I want to switch to newest yahoo email and that is simple enough, however, on the upper right of my yahoo rogers basic mail it doesn't show "Switch to the newest yahoo email" setup instructions show to click on. Maybe it's my browser settings or htlm...
I have ignite 75u which is recommended for 4-7 devices..I have up to 16 at times..Will upgrading improve dropouts? As at times one of our devices will not be connected but others will be.. ***Added Labels***
Hi all, I realize there are many, many threads about Ignite TV/Internet etc so forgive me for starting yet another one, but I had some very specific questions that I'd prefer answered in one place as opposed to me searching for weeks piecemeal. Ho...
Hello, I have looked all over the settings of the Ignite OS based app and the Router software and I cannot find the setting that turns off "new device connected" notification. I have a Belkin USB-C to Ethernet adatper on my Mac and for some reaso...
Hi, Is there anywhere that shows the progress of Rogers upgrading the network (ie map) online somewhere? I am just so tired of the constant ping spikes. It is quite frustrating while gaming. *Added Labels*
So, @CommunityHelps ... is the following by design, or is it a flaw? I normally send and receive my email via OUTLOOK. On mobile devices, it maybe the relevant Android or iOS mail client. On ALL my devices, it is configured for POP3. On the mob...
Ethernet Connectivity Problems (Computer settings suspect, not router or TP-Link Wired Connection) Hi all - I'm at a loss after hours of searching. I fought with my two desktops to find out how to transfer files via LAN/ethernet cable and finally...
I got a new Chromebook for Christmas, and I'm trying to link Outlook to my Rogers mail. I installed the Outlook version in the subject line from the Play store, and I've entered my rogers email address in the setup. When prompted, I've entered my e...
