Internet
Got questions about your modem, router, speeds or WiFi?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

What happened to my signal?

We have been having issues with our internet, everything from bad upload to short disconnects and degraded speeds and worst of all high ping. we have had several techs out and open tickets to monitor our internet, sometimes I get told its a bad signa...

stepy2015 by I plan to stick around
  • 3872 Views
  • 13 replies
  • 0 likes

Idea for Rogers...communicate planned outages!

Currently there is an outage in my neighbourhood. Many of us that called were told it was planned maintenance. You have our postal codes on file to know the area, you have our e-mail and an app. How about using that data to communicate to customers w...

Cmb13 by I've been around
  • 2035 Views
  • 3 replies
  • 2 likes

Very Slow Speeds on Ignite 300u Internet

Ignite 300U getting only like 50-60 MB’s speed   My internet has been unreliable for 3 years. I’ve called multiple times to Rogers and they send a technician they improve the speed then it goes back again. It’s a constant issue and I’m getting very f...

Wisamster1 by I've been here awhile
  • 9921 Views
  • 18 replies
  • 2 likes

Network device usage monitoring

This is a shot in the dark, but figured I'd ask.   Is there any type of firmware that can be installed on the modem to monitor device usage?   I have intermittent issues where TV begins to lag,  and although I can see which devices are connected,  I'...

DBCOM by I've been around
  • 2370 Views
  • 1 replies
  • 0 likes

Hitron CODA 4582 - Bridge Mode Instability and DMZ

Hey, everytime I try to run my Hitron on bridge mode it loses connection for 10 seconds, 2 or 3 times every hour.First I called customer service and was told that I can't run this modem on bridge mode... What? There are even tutorials here on how to ...

brnperes by I've been here awhile
  • 2883 Views
  • 4 replies
  • 0 likes

Wired Internet Keeps Flapping /Dropping Out Several Times a Day

We're having an issue where our internet (wired) keeps stopping at least twice a day(Cambridge / Hespeler area).    All traffic seems to just stop for 10-30 seconds, and then continues for a few seconds as if nothing happened, then stops again for 10...

ab45 by I plan to stick around
  • 5288 Views
  • 17 replies
  • 2 likes

Resolved! XB6 Connection Issue

Hello All, I have Rogers Ignite and an Arris XB6 modem.  I am having some connection issues.  First of all the internet works for my 3 TVs and my Wife's, daughters and my phones.  My son returned home and his phone shows it connects but it won't actu...

foxdog by I've been here awhile
  • 5574 Views
  • 5 replies
  • 0 likes

Port Forwarding Numbers for NHL 21 on PS4?

Hi, I am tired of having slow connections and getting my butt kicked lol.   I have the Hitron Coda-4582U / 4589-RES.  Not sure why there are two model numbers listed  here. It is the current white router/modem.   I checked out the port forward websit...

TheDude266 by I've been here awhile
  • 2635 Views
  • 6 replies
  • 0 likes

Business internet at home?

Hello,Due to covid-19 I am working from home however the 30 megabit upload isn't quite enough. I noticed that with business internet plans you can get 50 megabit. I know it's only an extra 20 megabit but it would definitely make a difference. Is it a...

jcoll83ca by I'm here a lot
  • 3019 Views
  • 5 replies
  • 0 likes

Rogers IPV6 gateway not ping-able

I just finished setting up IPv6 on my pfSense Firewall in preparation for Ignite TV which I will be installing soon (I was reading through the forums and I read IPv6 was required for Ignite TV).    I finished the configuration, rebooted pfSense and r...

stepy2015 by I plan to stick around
  • 1565 Views
  • 1 replies
  • 0 likes

SMB (Port 445) Port Forwarding Not Working

Hello, I forwarded a few ports from a device on my network. All but one port (445, SMB) are being forwarded, even though I can confirm that the port is working from within the network. I also tried disabling firewall, but still no difference. I'm usi...

User2421 by I've been here awhile
  • 2105 Views
  • 2 replies
  • 0 likes

Rogers Ignite XB6 and Mesh Router

Had Rogers with 300 Mbps service before Xmas.   Upgraded to rogers Ignite 500 - Intenet speeds dropped from 275 MBps on average to <100   Xb6 (Black slanted top) - in Bridge mode First mesh router COVR 1203 Reset it all and retried - no luck One with...

Ayrhead by I've been here awhile
  • 5144 Views
  • 3 replies
  • 0 likes

Connect extender to modem CGN3ACSMR

Hi, should I be able to connect Netgear EX3700 extender to Rogers modem CGN3ACSMR  (on the same network , as an extender ?) Thank you       ***Edited Labels***

wendykino by I've been here awhile
  • 12074 Views
  • 15 replies
  • 0 likes

Philips Hue Bridge Connected to Modem

Does anyone have experience connecting a Philips Hue Bridge to their Ignite Modem? I have tried using mine twice. The first time was a year ago. I plugged it into the modem, everything was working great, and then after about 2 months of using it, I w...

postcard1 by I've been around
  • 2308 Views
  • 2 replies
  • 0 likes

Resolved! Ignite Wifi Modem, STB - Lose Cable Connections?

Hello all, My first time and sorry it is to belly-ache but it is what it is. Every time I move the router or the set top box even slightly...a cable will dislodge? Sometimes it's the HDMI cable falling slightly out or an ethernet cable AND even the p...