Sounds like a defective unit. Do you hear the fan going? It may be overheating and shutting down. Either way, you should open a support case for a replacement. Your CODA will not work for your Ignite config.
Garbage modems. The tech went thru 5-6 modems before he got one to work and that one restarts with no warning. A couple of nights ago it restarted 11 times in a little over a hour. Rogers can't find a problem and don't have a clue!
I think Rogers should be paying me for putting up with this . .
Man I've had my internet going out for the past month, every single night, between 9-10pm EDT- Rogers ignite 1Gb package, both the wife and I stream for a living, or at least did... Internet drops every night, light stays solid white on modem, doesn't change, replaced line, modem, tested line, multiple times. Just been getting the run around to whatever area issue they cannot figure out. If you figure anything out be sure to post. I'd love to hear.