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Resolved! Ignite Internet Self-install Issue with XB7

Hello,I have the newest ignite modem, I think it’s XB7 or whatever. By technicolor.After significant troubleshooting the past few days I was able to connect. The modem Rogers Network status page shows that there is a connection and has an IPv4 and IP...

EtaCarinae by I plan to stick around
  • 4793 Views
  • 8 replies
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Self-Install Internet Service

 Hello, Modulation: UNSUPPORTED (cannot acquire downstream channel lock):  I signed my parents up for Rogers 1Gb internet yesterday. The modem arrived today. But it can’t acquire a downstream channel lock. When I login to it and view the Rogers Netwo...

EtaCarinae by I plan to stick around
  • 3432 Views
  • 5 replies
  • 0 likes

Resolved! Latest Modem Firmware

Hi, Is there a place to go to see the what the latest firmware is for the various modems?I have the CODA-4582U and haven't found anywhere that lists the most up-to-date firmware. ***Added Labels***

Old Infrastructure

I live in an old neighborhood with cable connections that were installed like in the eighties. Roger's continue to use these old cablings to connect to Roger's Ignite TV. Whenever there is rain, the internet constantly gets disconnected. I complained...

tpapatsie by I've been here awhile
  • 2255 Views
  • 1 replies
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Task manager shows that wifi is intermittent

I met a strange thing when I played a game, it continues to disconnect, but other apps are ok. But I do find the wifi intermittent in the task manager even I open a youtube video lasting hours. When I do an online internet speed test, it shows that ...

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Titan68 by I've been here awhile
  • 1274 Views
  • 1 replies
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Technicolor XB7 Unable to Resolve Local Host Name & Network Issues.

I got the XB7 recently.  Wifi performance is great.  But there are a few issues.   1. It cannot resolve local host name on Android devices anymore.  For example, I have a music server on a Windows PC.  I used to be able to get to it (when my modem wa...

dmfan by I plan to stick around
  • 4082 Views
  • 13 replies
  • 0 likes

Hitron CODA 4582 - exchange for XB6

Why can’t I exchange my Coda-4582 modem for the XB6? I don’t subscribe to Rogers cable service, only gigabit internet.I just had fibre lines buried throughout my subdivision, hopefully this means Bell gigabit service will be available soon.   *Added ...

ASimkins by I'm here a lot
  • 8330 Views
  • 11 replies
  • 0 likes

Slow Wi-Fi Speeds After Switching to XB6 w/ Pods

I recently made the switch from my old white modem to the new ignite modem and even increased my speed package. However, even after installing the included ignite wifi extenders, the wifi is very slow. Its so much slower than what i received before, ...

5th Light on Modem Always Flashing

Just verifying that all is as it should be with this bottom light for this older Rogers modem seemingly always in "flash mode":      

modem flashing light resize.jpg
21Rouge by I plan to stick around
  • 7352 Views
  • 2 replies
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Rogers Gateway vs Personal Dedicated Router

Confused as to using wifi via a Rgoers modem VS wifi from a separate dedicated router:   We have the Rogers 150 (unlimited) package.    And looking online it appear we have the Rogers CGN3 (or is it the CGN3ACR?) modem. We have had this same device f...

21Rouge by I plan to stick around
  • 8006 Views
  • 13 replies
  • 0 likes

Resolved! Does the Ignite router XB6 only have 2 ethernet ports?

I currently have the Hitron modem and have 4 devices directly connected to the modem. I need to upgrade to Ignite TV to keep a discount, but I don't want to lose my direct ethernet connections. Are there any options?     ***Added Labels**

CSH by I've been here awhile
  • 5583 Views
  • 10 replies
  • 0 likes

Youtube Download Slowing Down Causing Buffer possible CDN issue

So For the Past Few Days I have Noticed Youtube Is not watchable i did some testing and nothing points to my connection having a problem this all points to youtube/rogers CDN servers failing as some "Stream Host" seem to be working but almost all of ...

roofed by I plan to stick around
  • 69453 Views
  • 320 replies
  • 1 likes

Rogers line physically cut to house...

Hi all,   I've purchased a house in an older neighbourhood. The Rogers lines in the neighbourhood run along utility poles and run overhead the roads and properties. The lines connect to the top of the house, they then run down the side of the home to...

Corx by I plan to stick around
  • 4718 Views
  • 3 replies
  • 0 likes

Ignite XB6 Modem - How to do a factory reset?

I wanted to return my modem back to rogers and wanted to do a complete factory reset to clear the login passwords, wifi passwords, SSID names, etc.   How would I do this?   Thanks   *** Edited Labels ***

Alex4161 by I'm a senior contributor
  • 3549 Views
  • 1 replies
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Issues in Bridge Mode

I recently got the Ignite Home Internet and have setup the XB7 in bridge mode so that clients are connected through my ASUS router. The internet is running well except for 2 things:   Speeds in bridge mode (200-300 Mbps wired, 30-100 Mbps wireless) a...

4976 by I've been here awhile
  • 6231 Views
  • 5 replies
  • 0 likes

Resolved! Rogers Yahoo Email Links Don't Work

Hello,   A person I know asked me to ask this question. He is using Google Chrome on Windows 10 Pro all the latest updates installed. When he visits the Rogers Yahoo web portal (using his @rogers email address) he can log in, but when he clicks reply...

Juggernaut by I've been here awhile
  • 2561 Views
  • 3 replies
  • 0 likes

Hitron CODA-4582 Port forwarding issue (13 pages of rules!)

So, I have been having problems with my Internet for a while now, its 500mbps and yet, Twitch buffers constantly, Netflix doesn't load, etc.   So I'm thinking, I'll go check my modem's settings and maybe try my hands at port forwarding, as I have hea...

Albatrossed by I've been here awhile
  • 2635 Views
  • 3 replies
  • 0 likes

Slow App Loading on iPhones

iPhones some are not loading apps as quick:  2 iPhone 8’s and an iPhone 10 in family. Since upgrade to ignite the 2 8’s load apps very slowly. And the 10 is fine?? Help!   *Added Labels*

JZ10 by I've been around
  • 1288 Views
  • 1 replies
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Resolved! What modems are offered with Rogers Internet Services

I currently have the Ignite 500 package with the white CODA modem.  I was wondering what modems are offered with the different speed packages.  Also, which modem is known to be reliable and offer good 5 GHz AC performance?  Although the CODA I am on ...

Alex4161 by I'm a senior contributor
  • 55757 Views
  • 11 replies
  • 0 likes