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Internet dropped connection

I've been struggling with continuous dropped connection in the past week.  Numerous chats with tech support and even had a tech come out and problems keep coming back.   So I've been on this setup now for months, nothing has changed.   Modem (white h...

Issues with port forwarding a gaming server

Hello, I am trying to setup a Minecraft server but I am having issues with connecting to it via my public IP address. The game server itself is up and running on my PC and I can successfully connect to it via my minecraft client by using my local IP ...

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Sophos XG home user

I have (ahem) gigabit service but speed issues aside I am a bit lost on how to configure the IPV6 on it. I have the Hitron in bridge going to Unifi USG then Sophos fanless pc which then connects to a Unifi switch.Things are running fine and perhaps n...

AlphaB by I'm here a lot
  • 4038 Views
  • 17 replies
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Hitron 30dBmV upstream signal

According to this post, the upstream signals should be around 38dBmV but I have 30.000 on Ch1, 31.500 on Ch2, 29.500 on Ch3, and 31.750 on Ch4. I'm experiencing very low bandwidth with a ton of packet loss. What should I do?

gregzetko by I've been here awhile
  • 1415 Views
  • 3 replies
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Modem sent via UPS won't ship to apartment.

Recently purchased Rogers internet. I opted to install myself and they sent me a modem via UPS. I got an email the next day from UPS that the address of the recipient (me) was wrong. It was not. I called to clarify the address. Today the same thing h...

Raymo by I've been here awhile
  • 1321 Views
  • 2 replies
  • 0 likes

New Rogers/Yahoo Webmail Interface

Got the following e-mail from Rogers today:   In the next few weeks, Yahoo is launching a new and improved version of webmail. The enhancements include:A fresh new designCustomizable features to help keep you organizedFun animated images, stationary ...

57 by Resident Expert
  • 7115 Views
  • 19 replies
  • 3 likes

Smart Thermostat on Rogers WiFi

Honeywell Lyric T5 Connection to Rogers WiFi   I'm wondering if anyone else has experience trying to do what I'm attempting (i.e. installing a Honeywell Lyric thermostat on a Rogers WiFi WAN)?  I figured I must not be the ONLY one (or first one) to t...

JStevenson by I've been around
  • 3501 Views
  • 3 replies
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Pedestal box

I received notice that a box is going to be installed on my lot there was a number to call the contracting company if I had any issues. I live in a corner plot with no side walk so the box although on city property is going on my lawn on the corner o...

Jsha by I've been around
  • 1360 Views
  • 1 replies
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No services even when the gateway is apparently on.

My gateway is lit up solid white, our wifi network appears as an option on all of our devices, in fact, you can even connect to our wifi - the catch - it doesn't work.  For the second time this week, we have no TV, internet or home phone despite ever...

Sarah23 by I've been here awhile
  • 994 Views
  • 1 replies
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Defective modem swap at the store

My cable modem appears to need replacement. It is rented as part of the plan. Appointment I managed to book is quite far out. It was suggested to me to go to the store and swap it. The type of modem I currently have is not being carried by any stores...

abe1231 by I've been here awhile
  • 3653 Views
  • 1 replies
  • 0 likes

Constant Rogers Ignite 1GB Internet Disconnects

I have been getting CONSTANT disconnects daily, 10+ times a day where internet drops for 30 seconds or so.   I know due to the fact I get notifications on my phone of my cameras, alarm etc losing connectivity.   I have verified the logs in the modem,...

mperry by I'm here a lot
  • 2536 Views
  • 3 replies
  • 0 likes

Recommended IPv6 settings for router

Hi there, I have a TP-Link router and have been trying to setup ipv6. On their site they say that I need information from my isp. How should I configure the settings? I have included pictures of the router settings below. Thanks, Andrew ***Image rem...

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setting up a new email account with Rogers?

asks me for a registration key - I understand the S followed by my 12 digit account number but account number online when I download the PDF as instructed , it only shows I have 10 digit account number - how do I remedy this?       ***Edited Labels**...

Wheelz1 by I've been around
  • 1724 Views
  • 1 replies
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Resolved! Is Rogers now blocking offline mail readers?

Is Rogers now blocking offline mail readers?I and my family have been using Agent as an offline mail reader for the past 20 years. A few days ago, none of us pick up email via the mail reader. It has been happening for the past week or two.Attempting...

DOCSIS 3.1 OFDM

I am on 300/20 plan and was getting advertised speeds consistently until about 5 days ago, when my download speeds went from about 280 to 94 and still do not exceed 94. Here is what happened 5 days ago: - ROGERS and BELL trucks spent two days on a st...

TeDD13 by I'm a trusted contributor
  • 4480 Views
  • 3 replies
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Resolved! CODA-4852 Gateway not receiving WAN IPv6 Address

I've had recurring issues where the modem will not grab an IPv6 address on the WAN side. If I set the modem to Bridge mode, my desktop will get an IPv6 address.   I called in to support Wednesday and they said they made some change on the Network end...

RandomNinja by I've been here awhile
  • 5079 Views
  • 5 replies
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New Rogers MyWifi App

Hey guys.looks like they are releasing a new APP to help with wifi/settings.https://communityforums.rogers.com/t5/MyRogers/Announcing-The-Rogers-MyWiFi-App-Beta-Test/m-p/433007   Anyone on the CODA can sign up to be able to do it. (only the coda righ...

Gdkitty by Resident Expert
  • 10091 Views
  • 19 replies
  • 2 likes

Rogers DHCP server misconfigured?

The DHCP log on my pfsense gateway is showing a large number of failed IPv4 DHCP unicast RENEW attempts. For some reason it seems that the Rogers DHCP server (64.71.246.55) is returning DHCPACK packets with the  dhcp_server_identifier option populate...

harrdou by I've been here awhile
  • 4068 Views
  • 5 replies
  • 0 likes