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no email

It's been over 36 hrs with no email and absolutely no way of knowing who has been trying to contact me for business. They say it's a back door problem with themselves switching me over to ignite--I think I am just getting lip service at the tech help...

defazto by I've been here awhile
  • 5047 Views
  • 13 replies
  • 0 likes

Hitron CGN Connection Failure

Hi there,Any help appreciated. We have a Hitron CGN wireless box but it just won't connect to the internet.I've turned it off, reset it, plugged it in elsewhere, taken out the cable and reattached the cable and nothing makes it work.Any one have any ...

Google Home Mini

Having problems setting up a Google home mini with a Hitron Coda Modem. I keep getting a message that the google home mini and my iPad or iPhone cannot communicate with each other and the problem lies within the modem. Troubleshoot is to  disable acc...

Steph222 by I've been around
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  • 7 replies
  • 0 likes

FTTH Ignite Internet termination

Does anyone know how Rogers terminates their fiber optics? Does it go straight into the modem now? I've had Rogers before and the fiber optics was terminated into a compliant optical network unit (made by Aurora networks) and then coaxial from that u...

Myyykkee by I've been around
  • 8980 Views
  • 8 replies
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Resolved! Rogers DNS servers - possible security issue?

@CommunityHelps   I'm seeing a significant amount of unsolicited inbound traffic from Rogers' DNS servers, trying to establish a UDP connection on multiple ports on my internet connection from port 53 on the servers. Note: this is not response traffi...

Double_K by I'm a reliable contributor
  • 5957 Views
  • 6 replies
  • 2 likes

Ignite 150 Unlimited Plan is Capped at 100Mbps

I recently moved to a new condo. I decided to run a speed test on my PC while directly connected to a LAN port on my CGN3ACSMR modem using a few different (new) CAT5e cables. Each time, I was unable to exceed ~94Mbps. I am currently paying for 150Mbp...

Tapp by I've been around
  • 7193 Views
  • 1 replies
  • 1 likes

The fibre-powered Rogers Rogers network is at your door?

Hi, I've been getting emails from Rogers saying "The fibre-powered Rogers Rogers network is at your door" and "Now there’s even more to be excited about, because Canada’s fastest internet* is coming to your doorstep with even more power. In the comin...

Dave42 by I've been here awhile
  • 3945 Views
  • 4 replies
  • 0 likes

Gigabit Speeds

I've had the displeasure of upgrading two accounts to the Gigabit package.  I understand the marketing gimmick of the term up to, but it's getting a bit ridiculous.    Here is a snapshot of a speedtest done downtown by Bay and College. Straight lan, ...

hxf by I've been here awhile
  • 70032 Views
  • 274 replies
  • 4 likes

IPv6 / DHCP-PD / Fortigate

Information for any who may use it.   Objectives: - Address each routed segment with IPv6   - Obtain /56 from Cable   - Assign /64 to segments to allow IPv6 clients to use SLAAC   Started with this link to get IPv6 enabled and receiving the delegatio...

kghgk by I've been here awhile
  • 2824 Views
  • 1 replies
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Resolved! Need 2 IP addresses - extra router?

I have a Hitron CGN3 Modem and currently use the ethernet and wireless for internet. I use wireless 5 and 2.4 for my devices.What I need is to get an additional router and connect it to my CGN3 somehow in order to have 2 IP addresses (the 1 I current...

krotenbac by I plan to stick around
  • 5539 Views
  • 15 replies
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Coda 4582 DNS Settings

Under Basic—>DNS there is “DNS Proxy Status” . Should this be Enabled or Disabled?Also, if one sets DNS to Manual you have to enter both IP4 and 6 addresses. Can IP6 be disabled?I don’t mind using the Rogers’ DNS numbers in which case DNS would be se...

pmcdunnough by I plan to stick around
  • 12486 Views
  • 9 replies
  • 0 likes

Hitron Router Man-in-the Middle Attack

Hi,I received this message from Norton giving a man-n-the-middle message. I live in Waterloo region so should I call the local police about it, or is it something you can handle? I tried restoring windows but it doesn't help. Please advise as soon as...

manInMiddle_alert.jpg
vasya1 by I've been here awhile
  • 3166 Views
  • 3 replies
  • 0 likes

Delayed e-mails (From Cogeco Customers?)

I have two issues with a friend who is with Cogeco.  Most of the e-mails I receive from them encounter a huge delay before they get to my webmail.  (I can see when the e-mails arrive on Webmail and when they are sent). The delay is often hours, somet...

57 by Resident Expert
  • 3887 Views
  • 10 replies
  • 0 likes

Cannot access Blizzard games and some websites

Getting an error message that usually happens when there is a local ISP issue.  Assuming other Rogers users are not able to connect to battle.net or Blizzard games.   *** Edited Labels *** 

Hitron Modem keeps dropping internet

I just moved from an apartment building to a condo style townhouse and have been having connectivity issues with my modem. At first our internet would not connect at all, so we had a technician come in and he replaced the cable from the panelboard to...

Internet dropped connection

I've been struggling with continuous dropped connection in the past week.  Numerous chats with tech support and even had a tech come out and problems keep coming back.   So I've been on this setup now for months, nothing has changed.   Modem (white h...

Issues with port forwarding a gaming server

Hello, I am trying to setup a Minecraft server but I am having issues with connecting to it via my public IP address. The game server itself is up and running on my PC and I can successfully connect to it via my minecraft client by using my local IP ...

PortForwardRule.png

Sophos XG home user

I have (ahem) gigabit service but speed issues aside I am a bit lost on how to configure the IPV6 on it. I have the Hitron in bridge going to Unifi USG then Sophos fanless pc which then connects to a Unifi switch.Things are running fine and perhaps n...

AlphaB by I'm here a lot
  • 4087 Views
  • 17 replies
  • 0 likes