Rogers Community

The_One · 09-16-2021

I connected a MacBook directly to the CGNM 3552 using a cat5e ethernet cable. The LAN port flashes Amber. I plugged out all other devices. Running a speed test on the MacBook I get consistent speeds of 200 mbps. However, when I connected another devi...

The_One · 08-24-2021

I have a Hitron CGNM-3552 (192.168.0.1) and a TP-Link AC1900 Archer C80 (192.168.0.2 in access point mode) connected together via a LAN cable. The LAN speed of this connection on TP-Link shows 1gbps. I believe the LAN speed on the CGNM is also 1gbps ...

The_One · 04-03-2024

This happened to me also in the last two weeks, about two months after switching to Rogers Ignite. I’m sure you will experience this soon. To be clear, this is for downloaded apps, and not apps accessed via Rogers Ignite menu. When accessing Crave in...

The_One · 10-13-2021

Hi @ST_17, Thank you for this information. (I feel a little better now that it's not just me as I've spent a number of weeks testing this.) My experience was the same where immediately after the factory reset, the speeds were above 250+ and then degr...

The_One · 10-06-2021

I performed a factory reset using the external button (previous resets was using the menu). The speed tests now show 120 mbps so there is an improvement, however not to the speeds expected. Next I set the CGNM to Router mode. I connected 3 routers to...

The_One · 09-18-2021

Thanks for replying. Correct, I am using the modem in Gateway mode and connecting devices to the Ethernet ports. The goal of adding the C80 was to have more LAN ports. .Ultimately, as I’m paying monthly for this modem I’d like to know if it’s just a ...

The_One · 09-16-2021

Just wanted to thank you for your feedback. I did more testing and I found that the access point wasn't the problem. I still think the problem is with the CGNM. I started a new post to point out how I was able to prove this. https://communityforums.r...

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Slow internet speeds on LAN connect devices on CGNM-3552

Internet speed drops significantly on access point connected to CGNM-3552

Re: No Live CTV on CTV App?

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Re: Slow internet speeds on LAN connect devices on CGNM-3552

Re: Slow internet speeds on LAN connect devices on CGNM-3552

Re: Internet speed drops significantly on access point connected to CGNM-3552

Re: Internet speed drops significantly on access p...