Rogers Community

automaton · 04-22-2022

Right now if someone calls me and it goes to voicemail I get 3 redundant notifications: 1. Missed call from the phone (this isn't Rogers fault and it makes sense)2. A voicemail indication that is coming from Rogers network (also fine)3. A text messag...

automaton · 11-01-2019

I upgraded through device reservation to an iPhone 11, but then decided I wanted the Pro instead. So I returned it in store within 15 days and reserved a Pro.But that was a few days ago and my device balance still says I owe for the 11 that I returne...

automaton · 06-26-2019

Long ago I had intermittent connection issues with Rogers. My old thread is here: https://communityforums.rogers.com/t5/Internet/Internet-goes-down-for-5-minutes-once-to-twice-a-day/m-p/379125#M38504 Since then I moved, and for almost 2 years I'v...

automaton · 06-30-2019

FWIW I noticed that the Rogers box outside the house has 3 wires. 1 in, 1 out, and 1 which appears to be a ground that was hooked up to my hydro box casing, but had come loose at some point (it was hanging on the wall).I reattached the ground and sin...

automaton · 06-29-2019

@Datalink what does the amplifier look like? I can check. I don't have Rogers cable so it's just this one cable from outside into the modem.I actually have a ACR, not ACSMR. Not sure if that makes a difference. Thanks.

automaton · 06-28-2019

@RogersTim yes, I deleted all the images. Thank you. If the signal levels in the area are fine, then I guess the question is more about why it fails to get a broadcast answer (as per the log). It could be a modem issue. Can I just swap out the modem ...

automaton · 06-26-2019

@RogersAndy Yes it just happened again now.I actually included the stream information in the original post, not sure why it's not there now.Here's the requested screenshots taken with my phone logged into the modem, some info I blanked out just in ca...

automaton · 03-24-2018

Also would a factory reset maybe help? And if so, does a factory reset reset the firmware back to the original, or does it keep latest and just wipe settings.

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