Internet
Got questions about your modem, router, speeds or WiFi?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Rogers IPV6 gateway not ping-able

I just finished setting up IPv6 on my pfSense Firewall in preparation for Ignite TV which I will be installing soon (I was reading through the forums and I read IPv6 was required for Ignite TV).    I finished the configuration, rebooted pfSense and r...

stepy2015 by I plan to stick around
  • 1538 Views
  • 1 replies
  • 0 likes

SMB (Port 445) Port Forwarding Not Working

Hello, I forwarded a few ports from a device on my network. All but one port (445, SMB) are being forwarded, even though I can confirm that the port is working from within the network. I also tried disabling firewall, but still no difference. I'm usi...

User2421 by I've been here awhile
  • 2072 Views
  • 2 replies
  • 0 likes

Rogers Ignite XB6 and Mesh Router

Had Rogers with 300 Mbps service before Xmas.   Upgraded to rogers Ignite 500 - Intenet speeds dropped from 275 MBps on average to <100   Xb6 (Black slanted top) - in Bridge mode First mesh router COVR 1203 Reset it all and retried - no luck One with...

Ayrhead by I've been here awhile
  • 5086 Views
  • 3 replies
  • 0 likes

Connect extender to modem CGN3ACSMR

Hi, should I be able to connect Netgear EX3700 extender to Rogers modem CGN3ACSMR  (on the same network , as an extender ?) Thank you       ***Edited Labels***

wendykino by I've been here awhile
  • 11894 Views
  • 15 replies
  • 0 likes

Philips Hue Bridge Connected to Modem

Does anyone have experience connecting a Philips Hue Bridge to their Ignite Modem? I have tried using mine twice. The first time was a year ago. I plugged it into the modem, everything was working great, and then after about 2 months of using it, I w...

postcard1 by I've been around
  • 2259 Views
  • 2 replies
  • 0 likes

Resolved! Ignite Wifi Modem, STB - Lose Cable Connections?

Hello all, My first time and sorry it is to belly-ache but it is what it is. Every time I move the router or the set top box even slightly...a cable will dislodge? Sometimes it's the HDMI cable falling slightly out or an ethernet cable AND even the p...

Asus AX88U - WAN Connection: ISP's DHCP did not function properly

Hi, I recently installed a new AX88U router at home and today internet access went down for a few minutes. When I checked the log, I noticed this error in router logs and this matches with the time when internet access had gone down:   Nov 21 12:16:5...

vikas-arora by I plan to stick around
  • 6989 Views
  • 11 replies
  • 0 likes

Xbox one and nhl 21 high pings

in the last month or more on the xbox one playing nhl 21 we expereince lots o high pings and lots of player delay and guys feel heavy and slow very sluggish so i have ran a few tracert tests can anyone tell me if there is anything that will cause thi...

Ethernet Connection

Hi, I have a question about my home internet connection.  I have my Rogers modem on my main floor which is connected to our tv and we use for wifi and I often connect an ethernet cable to it for my laptop to get a better video conference connection.I...

HeatherA22 by I've been around
  • 2993 Views
  • 2 replies
  • 0 likes

Ingnite Modem / Router Subnet Mask

I just finished the setup of my new ignite Modem / Router and id like to set the LANs Subnet mask to 255.255.252.0 The setup will only allow me to pull down and select from two options. It wont allow me to edit the individual octets.     ***Added Lab...

prdejong by I plan to stick around
  • 3622 Views
  • 9 replies
  • 0 likes

Slow speed on Android TV

On my Sony android TV which is hardwired to Rogers Supplied router I am getting50-100 M max. Any ideas why it would be this low. This speed is with only 1 device iPhone connected wifi & TV.Thanks   ***Added Labels***

jazzybest by I plan to stick around
  • 1382 Views
  • 2 replies
  • 0 likes

Resolved! Modem takes half a minute to start working when I wake my PC

I've had my Ignite service for about month now and generally it's fine. 400Mb out of possible 500Mb down (wired) and TV is very good too. One annoying thing though is that when I wake any of my computers (Win 7 and Win 10) it takes up to 20 or 30 sec...

markfink777 by I plan to stick around
  • 1635 Views
  • 2 replies
  • 0 likes

Xbox IP Grab Attempt

I was playing Xbox and got invited to a party. There was a couple guys, and one guy was clearly trying to get me to stay. The other was clearly fed up with him, and told me he was trying to get my IP. I’ve looked stuff up and can’t tell if this is da...

BsE0 by I've been around
  • 1274 Views
  • 1 replies
  • 0 likes

Microsoft Surface - WiFi Connectivity/Speed

I have been lucky to have purchased some new hardware the past weeks and am now facing a very different issue. Are there any known issues between Surface Pro / Surface Book 2 and the HiTron modem?  Like do they link up properly?  For the life of me I...

aelaan by I plan to stick around
  • 2800 Views
  • 4 replies
  • 0 likes

Lag while online gaming (CSGO/valorant)

Hi,   I am reaching out in hopes someone may have some insight into my issue. Ever since getting ignite about a year ago, I get weird lag while playing FPS games. Hard to describe but basically it takes a second for things to register, example if i s...

LL14 by I've been around
  • 2292 Views
  • 1 replies
  • 0 likes

CODA-4582 Hardware Version Update to 2A

My modem has the hardware version 1A. I know before replacing this modem it had 2A. Can the upgrade to 2A be done remotely or does it have to be brought in to Rogers?   Thanks in advance.   *Added Labels*

falcios by I'm a senior enthusiast
  • 2853 Views
  • 3 replies
  • 0 likes

Ignite 75u vs 150u ..will it allow more devices consistently

I have ignite 75u which is recommended for 4-7 devices..I have up to 16 at times..Will upgrading improve dropouts? As at times one of our devices will not be connected but others will be..   ***Added Labels***

jimy by I plan to stick around
  • 2074 Views
  • 1 replies
  • 0 likes