I have been a long time customers with Rogers. My kids are growing up and they have made new friends like Youtube, Tiptok who are more buddy than I do. Some questions which I need to get answers ASAP. a.) How to block a device from connecting intern...
I had a 7-year old modem. getting 20MB/s on downloads using Nord VPN Upgraded to the new modem and new Ultimate 1GB package. Download speeds of 20 KiB Run speedtest.net and with VPN on it tells me 878MB/s Reset the modem to factory. Reconfigured e...
I made the leap on May 3rd this year (2024) so I thought would show off the first six months performance up until October 25th. As I work from home so I speed test every morning to six sites using PC embedded SpeedTest and three sites with the browse...
Thunderbird is no longer working for me so I've had to start using the Rogers-Yahoo email app. But I can only sign into one of my 5 accounts at a time. When I attempt to add an account and click "Next," I get an error message "Something went wrong on...
There was some infrastructure work being done in my area (Stouffville area, we were notified of it) back on October 24th. Other than a few outages everything came back to normal until I ran my morning speed tests on Thursday.I run nine sites with th...
Constant internet outagesConstant lag spikesGaming is not even viable due to EXTREME latency spikesStreaming is unbearable due to EXTREME latency spikesWorking from home is an absolute mess! Reporting this to the BBB and CCTS (CRTC) as the service h...
Hey, We have Ignite Internet and bought an Eero extender before realizing you need an eero router for it. Would the TP-Link AC1900 Wifi extender work? https://www.amazon.ca/TP-Link-AC1900-Range-Extender-RE550/dp/B08TLT65WM/ref=asc_df_B08TLT65WM/?tag...
Just looking to see if anyone has experienced anything similar: About 4 months ago noticed that a couple of time a day my xfinity modem would drop its connection to the rogers network. Nothing too disruptive but noticeable. About 4 weeks ago, it sta...
I am scheduled to have Rogers FTTH installed and receive an XB7 Modem/Gateway for 1.5GB Ethernet service. I want to confirm that the XB7 modem can be enabled in Bridge Mode and that I will have access to a 2.5GB RJ45 Ethernet Port (on the XB7) for ...
I recently switched to Rogers Ignite as my house had access to the FTTH service. The tech came and installed a NOKIA XS-010X-Q and then a Ignite WiFi Gateway (Gen 2), and everything is working fine but I want to use my existing mesh router because it...
How long should it take to get a temp wire buried? My service started in June 2023 *Added Labels*
It looks like higher upload speeds are being rolled out in my neighborhood which made my happy to start. If I go the the website and look at plans for my address they now say up to 150MB up. I also noticed that my upload speed seemed a bit better bu...
Hello, The Canada government website - https://cic.gc.ca which redirects to https://clegc-gckey.gc.ca after login, is getting blocked in my laptop. The following error is shown "Security check failed For your protection GCKey employs security checks...
Hello there! So I upgraded my modem at the end of last year, and now I just found out that I cannot connect my old HP printer to wifi. I printed out the printer's failed wifi connection report, and the report says that I need to add the MAC address t...
Does anyone have a Ring alarm system connected to their Rogers WIFI system **Labels Updated**
I am installing Ignite Gateway Gen 3 modem. I have run a long 4-wire cable from the modem to our electrical panel where all our phone lines have been tethered. Only the red and green wires are used. I need to terminate this cable at the modem end ...
We recently changed our Rogers modem to the Ignite and my husband's email which was primarily a roger.com account is no longer accessible. Does anyone know how to retrieve emails as all his medical history and contacts were only through that account?...
When I go to the web UI for my XB8 I see that my Rogers IPv4 WAN IP is 99.237.78.X (last digit redacted) But when I go to web pages to list your IP, like Whatsmyip.org it is showing a different IP address - 99.237.67.X. Can someone explain why this i...
How to migrate my email prior to canceling/closing rogers internet account with another family member not living with me? Does he just phone in with my current email to migrate to his account, and after that process how do I access my email accoun...
For the past few weeks I have been experiencing unstable internet. Random page freezes (just loading this page to post this comment took over 1 minute), network dropping out, low speed test results, high ping/latency, and DNS errors. I see many other...
