I am really disappointed that my internet keeps buffering on my unit myself and senior dad watch programs on, I have the basic tv channels I think there is only 5-8 channels available with the internet with my contract is all I can afford so my tv un...
Internet casually decides to die every 2-3 months. Had techs come over like a congo line. Its out again and can't get a tech to show up. Wrote to head office (The President LOL). Just send another tech and I'll see you in 3 months. Internets been...
Here we go. Rogers customer thirty-five years. Seen it all. Initials when Ignite system installed (a three bedroom house with basement, 1800 square feet) I was told all I needed was modem. Turns out I needed three pods after multiple visits by differ...
Hi, I recently installed a pod to boost the signal from my modem to the living room where I have my TV. Initially I got 3 bars TV box strength, then it settled to 2 & now it's back to 1. When I conduct the signal strength test (in the living room) ...
Please I need somebody to help me, I receive call from Roger but they don’t answer. I want to solve my issue. ***Added Labels***
Hi there. Any idea if this chart is okay, or should I ask for a tech? I sometimes get high latency spikes for a second randomly at times which effects gaming (on wired connection). Thanks. Channel IDLock StatusFrequencySNRPower LevelModulation Do...
I know that this has been asked before, but I still do not see a clear answer since every discussion seems to immediately veer into techspeak and an alphabet soup of acronyms. So I seek a simple direct answer. I have the bundle. I want to add a thi...
i need some help have been geting vary slow speed 2.5mbps i have tried everything to fix it and its still the same here is my downstream Upstream Channel Bonding ValueChannel ID 1 2 3 4 Lock Status Locked Locked Locked Locked Frequency 18 MHz 23 MH...
Our family recently signed up for Rogers 1.5 gbps internet service. I have noticed that both the XB7 and XB8 modems have the capability for the 160 MHz bandwidth on 5 GHz. Our household has several devices that are capable of operating at this wifi s...
Anyone else having internet down last few hours? I see downdetector report spiked around the time I lost connection a few hours ago. Bit we are not back up and I have checked everything.... ***Edited Labels***
6 person household, when the modem sees a lot of traffic (especially when a lot of upstream) we see packet loss and just general terribleness. I suspected signal levels, so checked them out; seem bad to me? IndexLock StatusFrequencySNRPower Level...
What is going on with WiFi 6 and my XB7 Gateway with Ignite Internet Gigabit-Unltd plan (1GB/200MB)? The download/upload speedtest on my Win 11 laptop, about 5' from the Gateway, was fairly consistent at 707/172, but starting about a month ago the ...
I am on Ignite 500/150, which used to be 150/30, but Rogers upgraded it to higher speeds some time ago.Until recently I have been happy with what I was getting, and really never doing any speed tests, but in the last month or so, I have noticed some ...
Hello,I am located in Fredericton, New Brunswick.I am trying to watch programming that is available outside of the Toronto region but for some reason my IP address seems to think I’m located in Toronto.I am able to access this content from my phone w...
I have Rogers Xfinity Internet 150-Unlimited. I'm getting very good download speeds (usually greater than 300 Mbps), but my upload speed is usually pretty bad. I just carried out an internet speed test on two of my devices and the average upload spee...
No service, during reporting same to rogers technician they dropped connection *Added Labels*
I have activated Advanced Security. That's a good thing. My thinking is that the 6 attacks in the past week targeting a specific PC on my home network was blocked by this service. I suspect (but could be wrong) that had the Advanced Security fail...
Hello: I have the XB8 gateway with a 2 Gbps download speed at home. I connected port 4 (2.5GB) to my Home Business Switch and I'm getting proper speeds for some of my main computers that have 2.5 GB ethernet cards. I also have other devices connect...
Wwe network is not working on my internet connection. When I turn the wifi off on my devices it works no problem. Tried incognito mode, different browsers and devices. The only solution is to turn off wifi and watch.Anyone else having this issue?
Hello Rogers Team, can you get me shipped the Rogers Xfinity Gateway (Gen 3) to replace my current Gen 2 internet connector. The speed achieved is ver disappointing and we need to also improve WiFi connectivity with our devices. Thanks! ***Edited...
