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Rogers email disabled

I updated my Rogers Ignite cable box and my Rogers WIFI yesterday and as of midnight today I can no longer access my Rogers email account. When someone tries to send me an email they get a message that the message could not be delivered because the m...

DQDQ by I've been around
  • 465 Views
  • 2 replies
  • 0 likes

Resolved! Not getting Ignite 500 speeds via Ethernet to PC or Laptop

Forced to switch to Rogers. Ignite 500 plan. I have a desktop PC (Windows 10) and a faithful Laptop (Windows 7). When connected by a short, brand new, CAT6A Ethernet cable (and the red port of the XB8 Ignite gateway), I get nowhere near the 500Mbps s...

kiki95r by I plan to stick around
  • 3369 Views
  • 25 replies
  • 0 likes

Internet and Tv crashing

Since Thursday August 22 around 10pm our internet has dropped almost every 3-4 hrs sometimes twice an hour. I contacted customer service and they helped for a bit. Then they said OH! there is outages in your area and we will email when it comes back ...

JrB1679 by I've been here awhile
  • 380 Views
  • 2 replies
  • 0 likes

Internet slow

On July 4 I got an email about how Rogers is upgrading me to 300 mpbs internet at no cost.  Great! BUT for the last few weeks my speed rarely goes above 100 and this week I keep getting dropouts during Teams calls and speedtest shows less than 30 mpb...

flagman58 by I'm here a lot
  • 880 Views
  • 7 replies
  • 0 likes

Blink Sync Module 2 not connecting

Hi, We have Rogers Internet with the Hitron modem  CGN3. Few days back suddenly our Blink cameras that were using the Rogers WiFi network stopped working. We tried to troubleshoot with the Blink support and found out that the Rogers Internet is block...

WestendB by I've been around
  • 4977 Views
  • 14 replies
  • 0 likes

Rogers internet service sucks!!!

The internet cabled/wireless going on and off every 5 mins. even with a solid white light on its modem. It is so frustrating and annoying specially when you are a gamer cuz you have to log in your account everytime it was log off by itself. Raised is...

esmie by I've been here awhile
  • 1228 Views
  • 3 replies
  • 1 likes

Moca Adapter Issues

I recently bought a MoCa 2.5 adapter for my XB8 network (which should have MoCa compatibility) yet when I connect the MoCa adapter to my coax cable upstairs I do not get a signal going towards my pc  This is how I have it set up but i think I either ...

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Jaimaraim by I'm here a lot
  • 1400 Views
  • 7 replies
  • 0 likes

Resolved! Configure DNS on Ignite Router

I use DnsForFamily to limit exposure to inappropriate websites. For this to automatically work on every device in my network, I need to configure the DNS settings on the router, for IPv4 and IPv6. Is this possible with the Ignite router/modem? I don'...

Bismillah by I've been around
  • 3252 Views
  • 3 replies
  • 1 likes

Resolved! Email Forwarding @rogers.com email address

Hi Everyone...   I am looking for the option to forward a @rogers.com email address, but to no avail. When I log into the rogers.yahoo.com web portal, the option to forward your email has disappeared.  Can someone confirm this?  I know if you had pre...

Is my modem obsolete?

Hi, Newbie here with 0 tech knowledge.  I seem to have internet, but cannot get my wifi to connect.  Is my Hitron tower modem failing? I am assuming the modem is what connects the internet to the computer .It's old, I am old, LOL I am paying alot for...

LilLulu by I've been here awhile
  • 412 Views
  • 2 replies
  • 0 likes

Sonos One SL on Rogers Ignite modem

I have two Sonos SL One speakers that used to work well when I bought them. The wifi router I was using at the time was an Apple Time Capsule. The default setup on the router I’m using with Rogers Ignite doesn’t work… the sonos speakers won’t connect...

RodNolan by I've been around
  • 378 Views
  • 1 replies
  • 0 likes

Resolved! Can't create App password

When I tried to generate an App password to connect to Outlook. I receive the following message: Something went wrong on our end. Please try again later. I tried calling Rogers Support I was told I would have to wait between 20 to 30 mins... Not happ...

eltbrown by I've been here awhile
  • 143891 Views
  • 454 replies
  • 21 likes

Resolved! email fibre notice

K got the official email "Work in your neighbourhood is about to begin" referencing to fibre work will be done in my area and i was wondering what this means for me.when they do the work and upgrade i guess to fibre in my area does that mean that it ...

hiho by I'm an enthusiast
  • 1261 Views
  • 9 replies
  • 0 likes

Resolved! Internet/WiFi disconnect intermittently

Hi, We experience intermittent Internet/WiFi disconnections. It was fine until this month. During my 30-minute meeting, it disconnected three times. The WiFi on my laptop is totally fine when I work in the office. Is there any way to troubleshoot and...

VinceC333 by I've been around
  • 589 Views
  • 1 replies
  • 1 likes

Unable to create app password for Rogers Email

Trying to set up my Rogers e-mail account on Outloook Mobile on Android. Went to Member Centre, chose Account Information then Authorized Applications.Clicked Add Another, Named it and clicked Generate.  Keep getting error:    *** Edited Labels ***  ...

Rogers App Error.jpg
Bilottag by I've been here awhile
  • 48068 Views
  • 131 replies
  • 3 likes

Rogers Constant Intermittent Connection

Constant dropped connections from Roger's head end for the past two years. It's become the most unreliable Internet service money can buy. Avoid.     ***Added Labels***

I'm experiencing intermittent disconnect for my Rogers Internet

Issue started happening about a month ago. The cable modem light will go from solid white to flashing orange, and then will change to flashing green indicating its attempt to reconnect. Internet will then be back after that. The issue happens randoml...

ChrisW7 by I've been here awhile
  • 616 Views
  • 3 replies
  • 0 likes