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Cannot connect surface pro 4 to wifi

Switched back to Roger’s from bell and now my surface pro will not connect- says:can’t connect to this network. Tried connecting only to 2.4 vs 5, no luck. Help!   ***ADDED LABELS***

Athena2 by I've been around
  • 285 Views
  • 1 replies
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How to block a website on the ignite gateway

Hey! I'm trying to completely block a specific website from use with devices on our network.  The "rogers home connect" app on does not seem to have this functionality, so I have logged directly on to the modem admin page (10.0.0.1) and enabled paren...

awhite by I've been here awhile
  • 2068 Views
  • 10 replies
  • 0 likes

Resolved! Nokia Fastmile 5G Gateway 3.2 and 3rd Party Mesh Routers

Good afternoon,   I recently upgraded to the Nokia Fastmile 5G Gateway 3.2 Home Internet system (in April of this year) and was initially very happy with it as I was getting roughly 100 Mbps download speed and 10 Mbps upload speed via the WIFI as wel...

Meo034 by I plan to stick around
  • 4734 Views
  • 25 replies
  • 0 likes

Rogers

Something I hered from a Rogers techsuport if u put a new router in Rogers will charge me $50 for a tech why would you charge me for an issue if im interested in on my privacy     ***Edited Labels***

Less500 by I've been around
  • 278 Views
  • 1 replies
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Resolved! Another latency complaint

  C:\Windows\System32>tracert www.google.com Tracing route to www.google.com [2607:f8b0:400b:803::2004] over a maximum of 30 hops: 1 2 ms 1 ms 1 ms 2607:fea8:55dc:9a00:9604:e3ff:fea2:6203 2 53 ms 22 ms 23 ms 2607:f798:804...

wutwhy by I plan to stick around
  • 3195 Views
  • 13 replies
  • 0 likes

Daily latency issues

Hello all, I posted about a year ago about constant latency issues and it appears to be back. Again!   Last time I posted, there was a "network enhancement" in my neighbourhood, but now I'm not sure what's happening again. It appears to be throughout...

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Markham1 by I plan to stick around
  • 332 Views
  • 1 replies
  • 0 likes

Expanded Fibre Network

There is currently a fibre network expansion happing in the north west corner of Norfolk county. The area south of Tillsonburg over towards Courtland. In talking to the sub-contracted install company I am les to believe there is no plan to come up Be...

GCS2024 by I've been here awhile
  • 1302 Views
  • 4 replies
  • 0 likes

Resolved! Comwave on Rogers Fibre?

Rogers was awarded a contract by Infrastructure Ontario (taxpayer $) to install fibre in my rural County. Rogers subcontracted the actual installation to Ledcor Construction.In August the CRTC ruled that all the major ISP's must share their infrastru...

Jayzz by I plan to stick around
  • 939 Views
  • 2 replies
  • 0 likes

Intermittent Internet and TV

Anyone has any suggestions about ignite internet and tv disconnecting 20 times a day for 5 mins.   ***ADDED LABELS, EDITED TITLE***

JKoziarz by I've been here awhile
  • 316 Views
  • 1 replies
  • 0 likes

Resolved! Roger Fiber-optic FTTH Connectors

Rogers have a run fiber "drop" to my home from the road allowance and will soon be running the main fiber trunk on my street. I assume my Rogers service will include a modem directly connected to fiber and I will connect my router to the fiber modem....

Jayzz by I plan to stick around
  • 1557 Views
  • 13 replies
  • 0 likes

Resolved! Map of Fiber-eligible Areas

Hello World. Is there a way to see where in GTA Roger fiber is available? And is there are plans to expand of fiber network?     **Labels Added**    

Slama454 by I've been here awhile
  • 24806 Views
  • 10 replies
  • 0 likes

Bad Review for Ignite internet.

Hello, my name is Tyler H and I wrote a bad review on your ingite hub app describing the terrible situation i am having regarding internet set up. As per your comment you have asked me to write in this forum. Everything i have said is true weather yo...

Frequent disconnection with Rogers

HiI recently switched to Rogers Internet. My internet speed is 1gbps. I have deco installed for last few years and it was working fine when i was with other service providerHowever after switching to Rogers the internet drop off has been headache wit...

Mjmallik by I'm here a lot
  • 1278 Views
  • 10 replies
  • 0 likes

Lorex security cameras

How do I get ignite to recognize lorex recorder on network. Lorex app says it’s unable to establish connection.    *Added Labels*

Buffering issues - Low Upload Speed

While watching live NFL football, I am experiencing buffering and picture quality issues that I have not experienced before. My Rogers contact tells me that uploads are capped at 3 in our rural area. My contract is for up to 5. How can Rogers be conv...

Glen13 by I've been around
  • 269 Views
  • 1 replies
  • 0 likes

Is my signal ok? Website don't load great intermittently

  Downstream Channel Bonding Value 14 7 8 9 2 3 4 5 6 10 11 12 13 1 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 0 33 Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked ...

Anasok by I've been around
  • 272 Views
  • 1 replies
  • 0 likes

Daily Outages Ottawa

I am experiencing internet disruptions daily--all occur in the afternoon and evening, usually after 3pm.  Although it does not last long, these disruptions are constant and repeating from about 2 to 5 or 6 times daily.  No problems indicated by Roger...

Kadam77 by I'm here a lot
  • 3681 Views
  • 13 replies
  • 1 likes

Router delivered to wrong address

Hi everyone, I just wanted to get some help or advice in a situation. I signed up for Rogers Ignite home internet earlier this month, September 2024. They were supposed to send me the router with Purolator, but the Purolator deilvery person delivered...