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XB7 modem (Arris TG4482A) fan speed

Hello,Yesterday I replaced my Hitron Coda 4582 with XB7 modem and noticed that fan inside the XB7 running at full speed all the time, modem is worm not hot, the spinning fan it's very loud, I can hear it in the next room. Restarting modem doesn't hel...

krotki by I'm here a lot
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Comcast officially unveils its new XB10 Gateway and XER10 Router

Here's some really cool news: Comcast has finally unveiled its new DOCSIS 4.0 / Wi-Fi 7 gateway -- the XB10.   https://www.lightreading.com/cable-technology/comcast-unveils-first-docsis-4-0-gateway-tests-high-fidelity-video-   This new gateway is bas...

-G- by Resident Expert
  • 2736 Views
  • 5 replies
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Resolved! Using HP M234dw Printer With Ethernet Connection to Ignite Modem

 Does anyone have any experiences with getting HP printer working properly via direct ethernet connection to ignite modem?  I moved over to ignite internet on the weekend and my general internet connectivity seems to be fine,  but I can't seem to pri...

ostrich2 by I've been here awhile
  • 501 Views
  • 1 replies
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Ignite 1.5 Gbps speeds in bridge mode

Hey everyone.   I am using the 1.5 Gbps package with the new modem (white colour with slanted top) and have a question. Is there a difference in allowable speed when using in bridge mode?   I ask because I did a simple test where I ran the modem in d...

seankaw by I've been here awhile
  • 4803 Views
  • 16 replies
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Resolved! Latency Issues and high ping while gaming

Hi - Would appreciate it if a Rogers expert can assist me. I have Ignite internet + TV. We have been experiencing intermittent  high ping while gaming.-wired connection-does not matter what gameIssue comes and goes, notice it mostly during what might...

JohnGM by I plan to stick around
  • 4685 Views
  • 19 replies
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EMAILS GOING TO SPAM NOTIFICATION

Is there a way to get a Notification when an email is going & sitting in my Spam folder.  I don't check it every day and I missed an important email.   *Added Labels*

rbuxbaum by I plan to stick around
  • 528 Views
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Enabling DMZ

Hello, This should be fairly straightforward, tell me what I'm doing wrong?Find my WANIP address using whatismyip.com (done)Open Ignite HomeConnect --> Connect --> View WiFi equipment --> advanced settings --> DMZ --> Select enable (done)Provide IP a...

dbutcher2 by I've been here awhile
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Moved to Ignite - can't access rogers email

I moved to ignite yesterday (from previous Rogers Internet), since then I can't access email through my Mac computer running Sonoma 14.1.2  Keep getting the message  We can't sign you in right now To prevent unauthorized account access, sign-in attem...

diygirl64 by I've been around
  • 699 Views
  • 3 replies
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Latency and ping in video games

I play a lot of video games, and one of the main things is your ping/latency its basically the amount of time it takes to send your inputs to the server, i used to get around 15-20 which is pretty good since i dont play professionally, but for some r...

BB3CH by I've been around
  • 282 Views
  • 1 replies
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Yahoo Mail - Adding a Signature

Hi Friends ~This is a specific question about adding a signature to my yahoo (Rogers) mail account.I've searched FAQs, and the information I've found, doesn't work. I am trying to insert a .png into my signature line.  I've tried to drag the .png.  I...

LiLiP by I've been around
  • 295 Views
  • 1 replies
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Need help with Mac Time Machine backup over wifi network

No available time machine destination on my network. We use the Rogers Ignite modem/ wifi device which is connected to an Airport Extreme base station (wifi is turned off) via ethernet cable.  The Airport extreme is just being used as a bridge for th...

moshom by I've been here awhile
  • 263 Views
  • 2 replies
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Resolved! Ignite blinking white

My ignite wifi just got offline. Blinking white and doesn’t work. Anyone going through the same thing? Help!!   **Labels Added**

Yolas by I've been around
  • 30528 Views
  • 6 replies
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Understanding Rogers and Speeds

Hello:So I'm totally new here, but I've been a Rogers customer for at least 20 years.Normally, I am not much of a whiner when it comes to speed. I can only afford so much, and I realize that the Internet isn't piped directly into my apt like someone ...

Resolved! Rogers Ignite Internet Fiber to Home

I'm currently subscribed to Rogers' 2.5 Gbps download and upload fibre-to-home plan, and I use the Rogers Gen 3 modem, which has one 2.5 Gbps port for the ONT connection and three 1 Gbps LAN ports. However, when I connect these 1 Gbps ports to my 2.5...

chris993 by I've been here awhile
  • 632 Views
  • 2 replies
  • 1 likes

Internet connectivity is spotty and dropping Vaughan

Hi All, We seem to have internet dropping rather frequently.  Our Ignite TVs are fine, just internet dropping on a rather frequent basis here in Woodbridge.  Anyone else experiencing this?  This also happens when on 5G network with podcasts cutting o...

la1 by I've been here awhile
  • 458 Views
  • 4 replies
  • 0 likes