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Installing new Router with rogers modem

I have been having issues on and off since installing my 2.5 GB internet outside Hagersville.  It seems to resolve itself, and lately, I have been seeing connectivity and unstable bandwidth issues while doing Zoom meetings, which I started a week ago...

PapaStove by I've been here awhile
  • 445 Views
  • 2 replies
  • 0 likes

Rogers Ignite and Smart Device . !

If you have recently switched over or updated to the Ignite service, you will likely encounter difficulties reconnecting any pre-existing smart devices you have installed. Here are some tips and suggestions based on my personal experience over the pa...

nexxstep by I've been here awhile
  • 6259 Views
  • 7 replies
  • 0 likes

New Netgear Modem

Hi I get this modem from Amazon NETGEAR Gigabit Cable Modem (32x8) DOCSIS 3.1I have rogers modem at my main floor but I am wondering if I can add another modem through the Co-ax port to my basement     ***Edited Labels***

Majd by I've been here awhile
  • 1352 Views
  • 4 replies
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Resolved! Rogers Wifi not working since last 4 days

Ignite Internet not working since last 4 days.Already put a complaint but it is not resolved. It's an outage in my area and it is not happening just for me. Really frustrated with the service.   Also the sales rep who sold me the plan told me that th...

Frequent disconnection with Rogers

HiI recently switched to Rogers Internet. My internet speed is 1gbps. I have deco installed for last few years and it was working fine when i was with other service providerHowever after switching to Rogers the internet drop off has been headache wit...

Mjmallik by I'm here a lot
  • 3583 Views
  • 14 replies
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Rogers Xfinity

Looks like the Rogers Ignite brand is history.  Say hello to Rogers Xfinity.  (That feels REALLY weird to type!)   https://www.rogers.com/support/tv-streaming/what-you-need-to-know-about-rogers-xfinity   My Ignite TV and HomeConnect iOS apps updated ...

-G- by Resident Expert
  • 12173 Views
  • 35 replies
  • 3 likes

Resolved! Rogers Ignite Internet Fiber to Home

I'm currently subscribed to Rogers' 2.5 Gbps download and upload fibre-to-home plan, and I use the Rogers Gen 3 modem, which has one 2.5 Gbps port for the ONT connection and three 1 Gbps LAN ports. However, when I connect these 1 Gbps ports to my 2.5...

chris993 by I've been here awhile
  • 4247 Views
  • 8 replies
  • 1 likes

Resolved! When to upgrade Rogers modem?

I currently have the Ignite Internet Gigabit 1.5 package using the XB6 (the first ignite modem, Gen1) - I also have a Google Nest mesh setup (Gen 2) - not the Pro but not the first Google Wifi mesh.  I have bridged my Rogers modem, and I have 6 Googl...

roses4u by I've been here awhile
  • 21166 Views
  • 4 replies
  • 0 likes

How to increase WiFi download?

According to Speedtest, my download speed is in the 940-975 MBPS range and my upload is consistently 179 MBPS. Is there a way to increase my download speed? Thanks for your suggestions.       ***Edited Labels***

chdiamo1 by I'm a reliable contributor
  • 344 Views
  • 2 replies
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Port forwarding

I’m trying to setup port forwarding from xfinity app but when I select adv settings- port forwarding option, i error message shows up: “something unexpected happened, with try again button”. I tried with different mobiles ios, android and nothing…I c...

Rfmelo13 by I've been around
  • 342 Views
  • 2 replies
  • 0 likes

Comcast officially unveils its new XB10 Gateway and XER10 Router

Here's some really cool news: Comcast has finally unveiled its new DOCSIS 4.0 / Wi-Fi 7 gateway -- the XB10.   https://www.lightreading.com/cable-technology/comcast-unveils-first-docsis-4-0-gateway-tests-high-fidelity-video-   This new gateway is bas...

-G- by Resident Expert
  • 16071 Views
  • 25 replies
  • 6 likes

Resolved! PODS Gen2

Will an Xfinity Gen 2 POD purchased in the US work with a Rogers XB7 or is there some account check that would prevent its activation?   *Added Labels*

Bplayer by I'm a trusted contributor
  • 2027 Views
  • 15 replies
  • 0 likes

Replacement ignite modem

Been having issues with this model and restarting every other day due to tv channels going black, yes have replaced hdmi, issues with internet latency and speed issues. Have tried to get a hold of techs and always such long wait wan never hear back. ...

Ryanshort by I've been around
  • 326 Views
  • 1 replies
  • 0 likes

Blink Sync Module 2 not connecting

Hi, We have Rogers Internet with the Hitron modem  CGN3. Few days back suddenly our Blink cameras that were using the Rogers WiFi network stopped working. We tried to troubleshoot with the Blink support and found out that the Rogers Internet is block...

WestendB by I've been around
  • 7141 Views
  • 16 replies
  • 0 likes

Mini speakers

I recently got my own internet tower installed I had a mini speaker in the bedroom and I have moved it to the bathroom and I'd like to rename it and use it in there it is working but I can't seem to get it to connect to my internet and let it rename ...

Jazz5 by I've been around
  • 284 Views
  • 2 replies
  • 0 likes

Internet dropping 2 to 3 times a day this week

I work from home.My internet keeps dropping 2 to 3 times a day and sometimes takes up to 3 to 5 minutes to reconnectI think this started around Sunday December 1st ?I use the rogers app, and it says I have no/poor network connection, even when I don'...

sogilvie by I've been around
  • 245 Views
  • 1 replies
  • 0 likes

What is happening with wifi connection

What is happening with the wifi connection. The last 2 or 3 months I had an issue with my wifi connection. I couldn't take online classes. It interrupt me even five or ten minutes.   *Added Labels*

HELP? 5GHz performance issues on some days

For the past few months, we've been having extreme internet issues in our area (extreme connection interruption and instability) that took a long time to fix. After several attempts, the connection became perfectly smooth, but ever since last week, t...

DevYangoz by I plan to stick around
  • 458 Views
  • 2 replies
  • 0 likes

Can’t Connect Denon-1713 to the Network

This is a real issue with your new modems which do not allow devices like DENON 1713 to log into network once it has a 192.0.0.0  address format instead the new 10.0.0.0   At least I am seeking help from other users who potentially have fixed it with...

kbhn by I plan to stick around
  • 304 Views
  • 1 replies
  • 0 likes