Resolved! Unknown connection to internet
Lately Ive had a few random number/letter device connect to my rogers ignite and I have no idea what it is. Last one was "0AA7EF2D7507". Anyone else have this issue? ***Edited Labels***
Lately Ive had a few random number/letter device connect to my rogers ignite and I have no idea what it is. Last one was "0AA7EF2D7507". Anyone else have this issue? ***Edited Labels***
I recently had some trouble with connecting a laptop to my wi-fi, and logged into the cable modem admin interface to make sure everything was as it should be. What I found was that large sections of the admin interface are now locked out, displaying ...
Hello community. My Ignite XB6 gateway has been showing horrendous DOCSIS stats for the past couple of weeks. Almost all DOCSIS channels are in the -16db range and SNR at around 34db. My upstream power levels are also all elevated at 52db. Yet I have...
Hi Rogers Community,I upgraded my home internet package and received a new xb7 modem two days ago. After using it for a day I found the latency was very high and unstable, leading to a bad gaming experience, so I decided to restart the modem. I resta...
(Moderator action: Post merged to appropriate board) In the past 2-3 months I have had intermittent problems with my Internet going down--antenna signal replaced with wireframe world globe and 'No internet' popup when I mouse over the taskbar icon. S...
I have a issue unresolved by two tech visits and an open ticket with Maintenance. First tech replaced, on spec, the connector at the pole. but otherwise indicated that the router was 'within spec' and did not have any further actions he could take. A...
Hi just changed to rogers, unfortunately for some reason the M1 keeps telling me that it needs the 5g password to be wpa2 and it wont connect to the 5g network even though the signal looks strong. Do any one know what the problem might be? ***Edited ...
My house had been having intermittent internet issues where it would disconnect completely (even to devices connected by ethernet) and would come back a short time later. After this had gone on for around a day, I called tech support, who told me tha...
Hi, Recently I installed Ignite TV with internet. I know the modem uses band steering technology. I have around 12 devices hooked up throughout the day. Is it possible to pull one device out of the band steering option? I have one desktop that is far...
Is the IP relay link removed from the Rogers.com site? I dont see them anymore. let us know the new link Thanks.
I am living in Brampton and my IP address says Toronto area sometimes. I was wondering why this is happening as well. I was thinking what can be the issue that my IP address changes location. Is this a thing to worry that my system is hacked or somet...
We had a area outage yesterday and it took some time before the service was restored. This morning the connection seems to lag on all wired/wireless devices. looking at the modem signals, I see that I only have 2 downstream channels listed: IndexLock...
Hello there, I am already having issues for 3 days with my Rogers cable in Maple, ON. The service is down. I called yesterday and was told that it is my local problem and technician was scheduled to come today and confirmed. Today got another text me...
This has been an on-going issue when I'm on Wifi for the past few weeks. Sometimes I'm able to send/receive emails on Outlook and Apple Mail and other times, I am not. I have tried restarting my router, changed passwords, etc...I only found out TODAY...
Hi - I just noticed the second LED light from the top (download indicator) turned white, the third (upload indicator) is blue as always... They both used to be blue.Any idea what that means?Thanks in advance. *Edited Labels*
Every night at 12:22 am and then again at 12:24 am, I get lag spikes and on the xbox, will end up with 1% packet loss after the 2nd spike. This happens every night without exception. We have no software running or back ups being done on the network. ...
Moncton, NB has been getting some serious updates to their infrastructure lately with FTTH via GPON being available at more and more locations. A friend of mine who lives within a single digit postal code difference of me has it and is so happy being...
I have a CGM4140 Technicolor modem connected to a 16 port TP-Link switch. 2 of these ports are dropped to a room ~30 ft away and I need another network port in the room. It is not practical to run another cable. Can I connect one of these dropped por...
Hello community. In the last ~2 weeks, I’ve been getting a ton of spam sent to my Rogers mailbox…anywhere from 5-10 per day. Prior to these last 2 weeks, I wasn’t getting any spam at all. Does anyone know if Rogers changed their spam filtering settin...
I am a beginner, not familiar with Wi-Fi or networks. I am looking at my Ignite Wi-Fi network and I see a list of 6 offline "Generic Brand Windows PC/Laptop" that have connected to my Wi-Fi. Each of these computers/laptops appear to have a different ...