Hello,I am located in Fredericton, New Brunswick.I am trying to watch programming that is available outside of the Toronto region but for some reason my IP address seems to think I’m located in Toronto.I am able to access this content from my phone w...
I have Rogers Xfinity Internet 150-Unlimited. I'm getting very good download speeds (usually greater than 300 Mbps), but my upload speed is usually pretty bad. I just carried out an internet speed test on two of my devices and the average upload spee...
No service, during reporting same to rogers technician they dropped connection *Added Labels*
I have activated Advanced Security. That's a good thing. My thinking is that the 6 attacks in the past week targeting a specific PC on my home network was blocked by this service. I suspect (but could be wrong) that had the Advanced Security fail...
Hello: I have the XB8 gateway with a 2 Gbps download speed at home. I connected port 4 (2.5GB) to my Home Business Switch and I'm getting proper speeds for some of my main computers that have 2.5 GB ethernet cards. I also have other devices connect...
Wwe network is not working on my internet connection. When I turn the wifi off on my devices it works no problem. Tried incognito mode, different browsers and devices. The only solution is to turn off wifi and watch.Anyone else having this issue?
Hello Rogers Team, can you get me shipped the Rogers Xfinity Gateway (Gen 3) to replace my current Gen 2 internet connector. The speed achieved is ver disappointing and we need to also improve WiFi connectivity with our devices. Thanks! ***Edited...
A rather specific question but, here goes...Your contractor spent months installing fibre optic cables to each and every condo unit at Manulife (44 Charles St West Toronto) including my parent's. I was there when the 'final' check was done in their u...
Do I get to keep my current rogers email address when switching from my current rogers package to a comparable rogers ignite package *Added Labels*
Hi all, I need some information regarding the setup of my Rogers modem: We connect via VPN to our company’s network. Our IT department is telling me that I need to change the default subnet on my modem/router from 192.168.0.x to another subnet (pref...
My condo building just had fibre connection points installed in its units. Despite my requezt, Rogers did not put this connection point in my study, where my current cable modem is along with 2 PCs and a VOIP box, all of which need a wired Ethernet c...
I am perplexed by the complexity of configuring port forwarding on TG4482A. What used to be a simple task of entering the IP address of the destination device and port range now requires an Ignite app and selecting the device from the dropdown list. ...
Frustrated. Playing an online FPS ping is 38 then 48 then 327. If only Rogers wasn't my only option........ *** Edited Labels ***
I cannot access discord.com when on one of my computers connected to Rogers Ignite home internet wifi. When I visit discord.com on this computer when connected to another wifi network, there is no issue. When I visit discord.com on another computer w...
I've had this service for three months. Every month there has been an outage. So far for 2024 the uptime has been 72.7%. Typically uptime is measured in the number of 9s - e.g. 99%, 99.9%, 99.99%, and so on. That is to say, 2x9s (99%) uptime is consi...
Rogers has identified node congestion in my neighbourhood and has done nothing about it for a year I've been dealing with an issue for almost a year now at home with high latency, packet loss and sometimes absolutely no internet. I initially call...
Bulk services activation and Modem Install Very disappointed (is not the actual term for what I am going through right now), There is minimal responsibility or ownership from Rogers in terms of assisting or solutioning. From a consumers POV this ...
I have been having an issue with port forwarding for some time now. I am trying to host a minecraft server for me and some friends and have opened port 25565 as this is the default port for minecraft and minecraft servers. I was able to connect my de...
We just had a windstorm in Vancouver and right after we started to see the modem every hour or two drop the Internet connection speed to below 1Mbps and when it restarts the speed returns to normal until it dies again. Is this CM Error Codewords ta...
Went 6 months without even rebooting the cable modem until last week. Started with losing internet for a minute and came back by itself. Next day, happened twice. Rebooted modem. 3rd day happened at least 3x at which point I called support.After the ...
