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Resolved! Map of Fiber-eligible Areas

Hello World. Is there a way to see where in GTA Roger fiber is available? And is there are plans to expand of fiber network?     **Labels Added**    

Slama454 by I've been here awhile
  • 25404 Views
  • 10 replies
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Bad Review for Ignite internet.

Hello, my name is Tyler H and I wrote a bad review on your ingite hub app describing the terrible situation i am having regarding internet set up. As per your comment you have asked me to write in this forum. Everything i have said is true weather yo...

Frequent disconnection with Rogers

HiI recently switched to Rogers Internet. My internet speed is 1gbps. I have deco installed for last few years and it was working fine when i was with other service providerHowever after switching to Rogers the internet drop off has been headache wit...

Mjmallik by I'm here a lot
  • 1470 Views
  • 10 replies
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Lorex security cameras

How do I get ignite to recognize lorex recorder on network. Lorex app says it’s unable to establish connection.    *Added Labels*

Buffering issues - Low Upload Speed

While watching live NFL football, I am experiencing buffering and picture quality issues that I have not experienced before. My Rogers contact tells me that uploads are capped at 3 in our rural area. My contract is for up to 5. How can Rogers be conv...

Glen13 by I've been around
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  • 1 replies
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Is my signal ok? Website don't load great intermittently

  Downstream Channel Bonding Value 14 7 8 9 2 3 4 5 6 10 11 12 13 1 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 0 33 Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked ...

Anasok by I've been around
  • 287 Views
  • 1 replies
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Daily Outages Ottawa

I am experiencing internet disruptions daily--all occur in the afternoon and evening, usually after 3pm.  Although it does not last long, these disruptions are constant and repeating from about 2 to 5 or 6 times daily.  No problems indicated by Roger...

Kadam77 by I'm here a lot
  • 3793 Views
  • 13 replies
  • 1 likes

Router delivered to wrong address

Hi everyone, I just wanted to get some help or advice in a situation. I signed up for Rogers Ignite home internet earlier this month, September 2024. They were supposed to send me the router with Purolator, but the Purolator deilvery person delivered...

Resolved! Fibe or fibe powered?

Bell is digging in my neighborhood, and I assume will offer me 8Gbps soon. Rogers SAYS they have fibe-powered in my 'hood, but these are the original cable wires from 33 years ago. They say they can give 1.5 Gbps max - how? Is this compression and ot...

1tpg1 by I've been here awhile
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  • 17 replies
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Internet disconnecting every night between 2am to 3am EST

Ever since 2 months or so ago, my internet has been dropping around 2am-3am EST and comes back very shortly. Called rogers and they say that's their regular maintenance hours and is normal. I live in the North York area, anyone experiencing this inte...

Ignite modem rebooting itself

Hey Roger's,My modem keeps rebooting itself daily between 3am and 4:30am. I work overnights and thus us when I come home for lunch. The rest of the day it is totally fine.Is there something going on the back end or should I just go swap out the modem...

jcbabino by I've been here awhile
  • 13339 Views
  • 14 replies
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Device I'm using now is not "connected".

I'm using a device on my network right now and it is working fine. It is set up as a fixed address. I called the device "Maxwell" when I set up the fixed IP but now it is listed by its MAC address, and editing doesn't allow me to change it. The devic...

ve3nrt by I plan to stick around
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  • 8 replies
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Internet down when it rains

Anyone else having issues with Rogers internet when it rains? I had a tech come out 4 days ago, he switched my Rogers router. Said everything should be fine. Still having issues, internet drops few times a day for 2-3 minutes and if it rains internet...

Rsheikh by I've been here awhile
  • 5327 Views
  • 14 replies
  • 0 likes

Which Modem?

I just upgraded to the pro level internet with 2 gig speeds.  Not sure it will make any difference for me as the best I can ever get here is around 500 mb/s.  I still have the gen 2 modem.  I am having daily issues with internet dropouts, and I wonde...

Grwebster by I plan to stick around
  • 1186 Views
  • 3 replies
  • 0 likes

XB6 cable Modem replacement

I was working with my Net Gear vendor trouble shooting our connection to the Rogers cable Modem.  We upgrade to 1.5GB this year and since then we have added additional devices.  However we are seeing great connection speed from the cable modem to the...

MAS47 by I've been here awhile
  • 1142 Views
  • 7 replies
  • 0 likes

What number a Ignite 1GB plan should show in Speed test?

I tried wireless, wired, laptop, mobile phone - I see 1GB nowhere!! The maximum down I saw was 245mbps on my laptop(wireless).  Connecting the same laptop using the Blue wired connection, brought down the speed to 195mbps.  Upload speed remained 32mb...

Resolved! Extremely Slow Up-load speeds on XB8 modem

Extremely low upload speeds of < 1Mbps  on XB8 with 1.5GB plan.Normally around 53 Mbps. Rebooted modem twice but same results. Anyone experienced same issue?. This just started a few days ago. See attached results from various Rogers Server locations...

Speed test 09-06-24.jpg
rjmaxim by I plan to stick around
  • 784 Views
  • 3 replies
  • 1 likes