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Outlook v 4.2048.4 Android Will Not Connect to Rogers Email

I got a new Chromebook for Christmas, and I'm trying to link Outlook to my Rogers mail.  I installed the Outlook version in the subject line from the Play store, and I've entered my rogers email address in the setup.  When prompted, I've entered my e...

Giraffee66 by I plan to stick around
  • 1704 Views
  • 2 replies
  • 0 likes

Rogers Service interruptions forum post

In this post, https://communityforums.rogers.com/t5/Service-Interruption-Status/Rogers-Service-Interruptions/td-p/445693 , the link in the sentence To check the services in your area, please click here, does not work. So how can one check if there is...

romo by I've been around
  • 1273 Views
  • 2 replies
  • 1 likes

Resolved! How to Use Mesh WiFi6 as Main Router

Hi,I have a WiFi Gateway (XB6) Rogers ignite Router. I recently bought 3 pack Linksys AX4200 WiFi6 mesh routers. Is it possible that I can use Linksys WiFi6 as the main router (Bestbuy Sales person told me so)? The Rogers router needs to be in bridge...

Mathrania by I've been here awhile
  • 6297 Views
  • 4 replies
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Flickering Ethernet Connection - Technician Baffled

Hello, I have an Ignite Wifi Gateway modem, and I am having problems connecting to it via ethernet cable. The wifi connection is fine. When I connect to the modem via an ethernet cable, the connection is unstable and flickers on and off every 5-15 se...

arw12 by I've been here awhile
  • 2889 Views
  • 4 replies
  • 0 likes

Resolved! Advice needed for installing a wifi mesh

Hi, I have Wifi coverage issues at my house, and I want to install a mesh. Since I am going through the hassle, I want to also upgrade to WiFi 6. So I bought TP-Link Deco X20 (AX1800), two units, at a very good good price this black Friday.    Curren...

Mc13 by I plan to stick around
  • 6497 Views
  • 5 replies
  • 0 likes

Retrieve Email Security Answer

When you goto mail.yahoo.com and click on forgot password it asks you a security question. I've been able to retrieve my password, but I have no idea what my security answer is - how do I reset that?  I've looked in rogersmembercentre.com and don't s...

Buck1980 by I've been around
  • 4227 Views
  • 1 replies
  • 0 likes

Great Wi-Fi Range on Ignite TV Gateway (XB6)

Is it just me or is the wifi range on the Ignite WiFi Gateway (XB6) modem friggin amazing!?!?Before switched to rogers I was with Start Communications and my set up with them was a Hitron modem, no wifi, going to a TP Link Archer C7 wifi router with ...

Jascmu by I've been here awhile
  • 8784 Views
  • 5 replies
  • 2 likes

Warning When Signing into Webmail using Chrome

Since yesterday I've been encountering the following "warning" when signing into Webmail using Chrome. I can sign into the Manage E-mail page without issue, but when I click on the "mail" icon, I get the following message.    “The information you’re ...

57 by Resident Expert
  • 1759 Views
  • 5 replies
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WPA2 to WEP

Hi, I need to change my router's security to WEP for it to work with an older software that doesn't support WPA2. How would I change this setting?     ***Edited Labels***

Cannot send receive from Tracfone website

I have a US Tracfone account that will not take my password, tried resetting but to no avail. Contacted Tracfone and they say it is a problem with my ISP. I even had my daughter who lives in Alabama try  a password reset from there and send me a temp...

jim43bob by I've been here awhile
  • 1528 Views
  • 3 replies
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Internet Service cannot be relied on!

Over the past number of  years I have had constant trouble with Internet Dropping and TV Pixilating. I have had more service techs to my house than I can count. I have also had senior techs out who stated it was a maintenance issue. I have had the ca...

Email address isn't recognized

I'm can't log onto my email anymore. I am on my cell phone but I can no longer login from my laptop or web browser on my Cell.     ***Added Labels***

Lynn_H by I've been around
  • 8064 Views
  • 14 replies
  • 0 likes

Resolved! XB6 modem is limiting port speeds to 100Mbs

I’m new to ignite. Just noticed after setting up my mesh Wi-Fi connected to one of the 2 LAN ports on the XB6, that the XB6 doesn’t allow for more than 100Mbs. My system is capable of 1.7Gbs. Is there any way to raise this from 100 to 1Gbs like I had...

CODA - Constant factory resetting

Hey folks..   I'm pretty aggravated with Rogers hardware. It seems that i am constantly (at least 4 times/year) returning my modems due to defects. Thankfully I rent because I would NEVER take a chance at buying one of these bricks.  Currently I have...

bigdee2015 by I plan to stick around
  • 2116 Views
  • 1 replies
  • 0 likes

Resolved! MTU size on router

Hi,   Is there a recommended value for WAN MTU size in router configuration? Should it be set to 1472 or 1500?   Thanks!     ***Added Labels***

vikas-arora by I plan to stick around
  • 7117 Views
  • 3 replies
  • 0 likes

Wi-Fi 6 - AX

Anyone know if there's any update on whether Roger modem/routers will be updated to include WiFi 6 (ax)       ***Added Labels***

Ehonk by I've been around
  • 12466 Views
  • 10 replies
  • 1 likes

Network setup using both XB6 dual ports?

Hello, I'm trying to get both ports on the back of the Arris XB6 to see each other over network? Is this even possible??? I would like to be able to access my movie collection from the DS415 from port 2 over to my Nvidia shield or Mede8er 800X3D box....

vincez28 by I've been here awhile
  • 2198 Views
  • 6 replies
  • 0 likes

Hitron CGN3 WMM(QOS) greyed out

I recently noticed when changing settings on my modem that the WMM(QOS) tab in the wireless settings is now greyed out and is on by default. I recently exchanged modems because this happened with my last one. I have been having issues as of late with...

Geezup by I plan to stick around
  • 13954 Views
  • 14 replies
  • 0 likes