Hi, im in waterloo my wifi connection stopped suddenly and im not able to work ... in the line waiting for the call center to answer my call for 59 mins now! Rogers customer service is really bad! ***Edited Labels***
How can I find out if Rogers has FTTH in my area? I’ve contact Rogers and they have no idea and some don’t even know what FTTH is. I’ve read many different posts with contradicting info. Some say Rogers will notify you when its available in the area,...
I changed the password on my coRouter and I can't fir the life of me remember what I changed it to. I need to do a factory reset to erase the password and I am able to access my router settings once again. *** Edited Labels ***
I currently have Rogers digital, with an internet modem wired into my cat5 jacks, and a PC wired into the network router upstairs. I also have three separate phones wired into my phone jacks. My package is up for renewal, and I need a solution that k...
What a mess. This is a Rogers box on Sandford Fleming Drive in Waterloo Ontario. The white wire crosses the street and services a house three or four down the street. The black wire was installed this week and services a house across the street. ...
Hello! I recently purchased a house after a life of living in apartments :). I have a question about the wiring of the house. IT seems that the Rogers coax line comes in through the basement. That basement is also on the other side of the house fro...
Hi,Recently I started experiencing some issues with my Rogers wifi. Some apps can’t even start under wifi, telling me network error. This happens both on a Huawei P30 and iPhone 12. The apps are pet tracking app, huawei App Store and some gaming news...
Can I plug in 2 routers to the coda modem or is that a no no? *Added Labels*
A few weeks ago, while listening to Sirius XM, it simply stopped with a message "internet cannot be verified". Since then, Sirius, Netflix, Prime, YouTube all take so long to "buffer", it times out with a message "no internet connection" though when...
Ive been using a ASUS 3100 AC and 5300 AC router, all with IPV6 enabled. After awhile, and more so recently i have many disconnects. I've ran new lines, move the router and trouble shot for dozens of hours. I also noticed my speed tests we're quite s...
I purchased a Roomba. The app that operates it cannot connect to my network **Labels Added**
Forgot my wifi password *Edited Labels*
I recently upgraded to Rogers Ignite 500u, still using a 3 point Google Wifi mesh system I had been using with my previous Rogers modem. Since switching modems, our internet has become unreliable and slow. I’m sure there are some configuration issues...
Was there a network update in the last 24 hours? My home Ignite Internet IP address changed from 173.32.XXX.XXX to a whole new range.. 99.254.XXX.XXX Not a big deal but strange to see this all of a sudden... *** Edited Labels ***
I have a rental property in London Ontario where tenants contact providers for their services. I do NOT have an account at that property. As a property owner, I need to ensure the grounds are safe for my tenants and I cannot say that is currently tru...
Hello Community, The Rogers Community Forums has always played an important role in providing important feedback regarding our products and services. We are excited to offer our users an opportunity to participate in a trial of the new firmware for...
It's been 5 days sinxe I have had Rogers install and the modem is still running firmware 2.0.10.33T3 Is there a way to force an update or how long does it take to automatically update? ***Added Labels***
I had been following Rogers Yahoo advice to use the CALDAV link to see my Calendar on my Android (Samsung S9) cellphone. That link is no longer available; Rogers advises to use a 3rd-party app to sync the Calendar. I paid for and installed the DAVx...
My new ignite modem is sporadically going off usually seems to be at night.So I wake up to no internet and need to pull the plugs on my modem and switch and reset everything. The reset in the app will not fix the issue when this occurs.I thankfully h...
Hello! The wait times for Ignite Technical Support Live Chat or the call center is always crazy. May be 'crazy' is too good for it. Anyway, I need help resolve following issue: I do not receive Alerts on cell phones when I am on my home WiFi. It ...
