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Internet down again (Wednesday July 13) in Ottawa.

I was just wondering if anyone else in Beacon Hill or east Ottawa is having home Internet problems again this morning after about 8 AM. Cell service is not interrupted like last Friday.Thanks in advance.   **Added Labels**

Alph by I plan to stick around
  • 1198 Views
  • 1 replies
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Rogers modem not registered

The technician came and checked my modem and called Rogers technical support, as they told me my modem was not registered! However that was impossible cuz I had been using it for a month until the July 8th disruption. I was not able to call technical...

Aabbccnah by I've been around
  • 1081 Views
  • 1 replies
  • 0 likes

Service Restoration Map

Hey Rogers,Be considerate, and please post the Restoration map.Also, please post the expected time on your website. *** Edited Labels ***

Modi123 by I've been here awhile
  • 3212 Views
  • 2 replies
  • 12 likes

Pods not working since outage

Having an issue with the Pods since the service came back on from the outage. Modem came back online.  Have rebooted it as well.Pods will not connect to it?I have restarted the pods, but they never seem to connect to the modem/each other.I went throu...

Gdkitty by Resident Expert
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  • 11 replies
  • 1 likes

Unable to browse some websites

I can do everything else except cast to my chromecast to stream something.  I did everything possible to reset the chromecast, and it lets me connect with my browser, but as soon as I go to netflix and try to stream something, the connection to the c...

experiences with upgrading to ignite and customer service

I am on a Rogers bulk account in my condo and they are upgrading my internet service to 5g ignite. Rogers sent me a letter asking me to call to request the ignite modem installed in my unit. I called last Wednesday. Agent #1 was glad to help but ende...

User2014831 by I've been here awhile
  • 936 Views
  • 0 replies
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Where can we check retail customers rogers status?

Understanding you have priority to recover (e.g. Interac), where can retail customers check their status by postal code?I live in Newmarket and my IGNITE has been out since 0500 July 8 till now. As of 1330 July 10 the L3X area code in Newmarket is st...

Internet not working

Anyone else’s internet down in Moncton? Can’t believe this is happening again ‍     ***Added Labels***

Loislaneski by I've been here awhile
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Unable to connect to any Proboards

Ever since my Internet came back yesterday, after the outage, I have been unable to connect to this board. http://gluedtothescreen.proboards.com/ In fact, I have been unable to connect to ANY Proboards. What's going on?  The rest of the Internet, or ...

TimMcCree by I plan to stick around
  • 1338 Views
  • 2 replies
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Still no Internet/wifi service

After rogers crash i cant connect my computer with the wifi it keeps asking for the network security key. I have tried every number on the label on the white talk modem nothing works please tell me how to get this resolved      **Added Labels & Remov...

Bpitts by I've been here awhile
  • 3836 Views
  • 11 replies
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Smart TV Connectivity Issues After Service Interruption

Ignite came back up this morning. Problem is all 3 of my smart t.v's will connect to wifi but say no internet available. I've reset everything. I even did a factory reset on my modem. I'd contact customer support but......ya. anyone else having this ...

Ablmeb by I've been here awhile
  • 3036 Views
  • 7 replies
  • 2 likes

Priority of Restoration

I am curious what the order of priority is for restoring services. My home connection is better then my Company Enterprise Wireline account. We are a retail shop and can't process payments at multiple locations as our Payment terminals are unable to ...

Canuck79 by I've been here awhile
  • 1338 Views
  • 2 replies
  • 0 likes

Bridge Mode and IPv6

Hello everyone,   I am currently using a Ubiquiti's UNIF gear (APs, router/fw & switch). I've reviewed some of the previous threads and some threads with Unifi. I think I have things configured correctly (more or less matching the PFsense setup previ...

User0357 by I've been around
  • 17303 Views
  • 34 replies
  • 1 likes

Whole Home WiFi Promise?

Perhaps I’m missing something here but shouldn’t “whole home internet” or the “ignite wifi promise” mean something? Technicians diagnosed that my router is not meeting all “corner to corners” of my home but still want to charge me for wifi pods? This...

Bor3dcanuck by I've been here awhile
  • 3912 Views
  • 4 replies
  • 0 likes