Just got Rogers Ignite internet package, and when I get on the computer after sitting idle for a while or overnight, I tend to lose the interconnection which also takes out the TV's and the WIFI, it will eventually reconnect after a few minutes, the ...
Hello, ive been having high outbound packetloss when playing video games. I've tried multiple things to try to help fix the issue, I tried to brige mode the XB6 Modem with my own router, with the issue not fixing, restarting modem and router, replaci...
I hate Rogers, Internet has not been working properly for years. Talked with Technical and still not fixed every time i call. Talked with Billing and they said to bad we will not credit you. Rogers is the worst company to deal with ***Edited Labe...
While it is possible to resolve names of other hosts on local network when using Ignite Gen2 equipment as a router in Windows 10 and Ubuntu 20.04.3 LTS(albeit after postfixing name with .locla ), android even with disabled secure DNS does not appear ...
Hi, I'm experiencing unstable ping latency these days. I have tried to bridge my modem and use my our router. It seems no good.The following is the ping result to google.ca Reply from 142.251.41.35: bytes=32 time=12ms TTL=116Reply from 142.251.41.35:...
There has been 4 'local outages' in the past one month. This has affected my job severely as I work from home. Every time the outage occurs, this what I do:- reboot modem- plug out and plug back in the LAN cables- call Rogers tech support- each time ...
I was running a few speedtests and noticed I was only getting 400 Mbps down on gigabit hardwired, however other Speedtest servers are faster showing 650-800 Mbps. I have been able to recreate this several times over the last few weeksSpeedtest on Ric...
Hello, I've recently moved to a farm property and no highspeed internet available. 800m away, my neighbour has Rogers fibe internet. I called Rogers several times and no luck. I'm looking to get to the infrastructure team to get internet connection...
Possibly stupid question - can I get ignite internet and stay on the cable for TV (yes I know it's more expensive) or is it required to do both together? **Labels Added**
I have been with Rogers with 10+ years, have their phone service, wifi/internet, and cable. We have always had some issues with the internet but most problems were eventually fixed by unplugging the modem. We recently switched to 4K/Ignite in the new...
Hi, We activated the Advanced security feature on our Internet service, and it occasionally blocks sites required for school projects. I can see them in the blocked list and unblock them for 1 hour, but don't see anywhere where I can whitelist sites...
Hi I have never updated my firmware ever where can I see if there is an update to download ? Model Name: CODA-4582 Firmware Version 0.6.14.17 *** Edited Labels***
This has been happening for about two months now and they have sent techs to my house four times already to fix the issue. They have replaced the modem, coax and I've replaced my ethernet cable and its still happening. Basically every few minutes my ...
Hi, Just recently converted over from the legacy Ignite offering where I had the Hitron CODA modem. Everything worked fine, and I was able to connect 2 routers to this modem and run independent networks in my house. With the Ignite XB7 modem I canno...
So the given modem I didn't find great for either wifi or available Ethernet ports, so I slaved it to a cisco router. Now Rogers is telling me that is the source of the problem (after 2.5-3yrs working fine). Problem is I can't figure out how to tur...
So until a few days ago, I was a Fido customer but I have been experiencing internet service that is highly degraded for over a month. Customer service could detect this from their end and every technician that came in confirmed this issue was coming...
I have a ignite wifi modem and there are multiple android and apple devices connected to it. The apple devices have no issue with loading webpages but the android devices are unable to load anything outside of Google search results while connected to...
We had Legacy Internet and were running three new Nest cameras using both the Nest and Google Home apps. The Nest Hello doorbell camera, garage camera and backyard camera were all functioning fine on the apps. Yesterday we upgraded to Ignite TV - ...
I am not an Ignite subscriber (still on digital cable with Hitron modem), but I do have a question about the Ignite modem. I currently use my Hitron modem in bridged mode because it doesn't support multiple downtimes in the day. So I am wondering whe...
Hi, Can some please tell me if my signals looks ok. CODA with 7.1.1.37 on 500/20 profile. I compare them with my friend who uses CODA with the same firmware on 1gb/30 profile. he has much better bufferbloat stats then me. Under OFDM Downstre...
